diff --git a/AGENTS.md b/AGENTS.md
index 1c3ed547..5c4bf0ec 100644
--- a/AGENTS.md
+++ b/AGENTS.md
@@ -44,6 +44,11 @@ php artisan db:seed
php artisan route:list
php artisan storage:link # needed for file uploads
php artisan test # run pest tests
+
+# Export database backup (JSON format, one file per table)
+php artisan app:export-backup
+php artisan app:export-backup --path=/custom/path --pretty
+php artisan app:export-backup --tables=feedback,customers,products
```
## Directory Structure
@@ -222,7 +227,9 @@ Dashboard
├── Products (building-storefront, sort=1)
├── Customers (user-group, sort=2)
├── Channels (inbox-stack, sort=3)
- └── Tags (tag, sort=default)
+ ├── Tags (tag, sort=default)
+ ├── Users (users, sort=5) — admin only
+ └── Roles (shield-check, sort=6) — admin only
```
Dashboard widgets: ResolvedTicketsWidget, AvgProcessingTimeWidget, HandlerPerformanceWidget (admin/manager only)
@@ -231,18 +238,61 @@ Dashboard widgets: ResolvedTicketsWidget, AvgProcessingTimeWidget, HandlerPerfor
Roles: `admin`, `manager`, `staff`
+### Granular Permissions (Spatie Permission)
+
+**Feedback:** `view-feedback`, `create-feedback`, `update-feedback`, `delete-feedback`, `add-interaction`, `close-ticket`, `transfer-department`
+
+**Products:** `view-product`, `create-product`, `update-product`, `delete-product`
+
+**Customers:** `view-customer`, `create-customer`, `update-customer`, `delete-customer`
+
+**Contracts:** `view-contract`, `create-contract`, `update-contract`, `delete-contract`
+
+**Channels:** `view-channel`, `create-channel`, `update-channel`, `delete-channel`
+
+**Tags:** `view-tag`, `create-tag`, `update-tag`, `delete-tag`
+
+**Dashboard:** `view-dashboard-widgets`, `export-data`
+
+### Permission Matrix
+
| Permission | admin | manager | staff |
|-----------|-------|---------|-------|
-| View products/customers/channels/tags | ✓ | ✓ | ✓ |
-| Create/Update products/customers/channels | ✓ | ✓ | ✗ |
-| Delete anything | ✓ | ✗ | ✗ |
-| View feedbacks | ✓ | ✓ | ✓ |
-| Create/Update feedbacks | ✓ | ✓ | ✓ |
-| Delete feedbacks | ✓ | ✓ | ✗ |
-| Add interactions | ✓ | ✓ | ✓ |
-| Close ticket (status→closed) | ✓ | ✓ | ✗ (403) |
-| Transfer department | ✓ | ✓ | ✗ |
-| Dashboard widgets | ✓ | ✓ | ✗ |
+| view-feedback | ✓ | ✓ | ✓ |
+| create-feedback | ✓ | ✓ | ✓ |
+| update-feedback | ✓ | ✓ | ✓ |
+| delete-feedback | ✓ | ✓ | ✗ |
+| add-interaction | ✓ | ✓ | ✓ |
+| close-ticket | ✓ | ✓ | ✗ |
+| transfer-department | ✓ | ✓ | ✗ |
+| view-product | ✓ | ✓ | ✓ |
+| create/update-product | ✓ | ✓ | ✗ |
+| delete-product | ✓ | ✗ | ✗ |
+| view-customer | ✓ | ✓ | ✓ |
+| create/update-customer | ✓ | ✓ | ✗ |
+| delete-customer | ✓ | ✗ | ✗ |
+| view-contract | ✓ | ✓ | ✓ |
+| create/update-contract | ✓ | ✓ | ✗ |
+| delete-contract | ✓ | ✗ | ✗ |
+| view-channel/tag | ✓ | ✓ | ✓ |
+| create/update-channel/tag | ✓ | ✓ | ✗ |
+| delete-channel/tag | ✓ | ✗ | ✗ |
+| view-dashboard-widgets | ✓ | ✓ | ✗ |
+| export-data | ✓ | ✗ | ✗ |
+
+### Permission check patterns
+```php
+// In Policies
+$user->hasPermissionTo('close-ticket');
+$user->hasPermissionTo('view-feedback');
+
+// In Filament
+auth()->user()->hasPermissionTo('transfer-department');
+auth()->user()->hasPermissionTo('view-dashboard-widgets');
+
+// Role check (still used for admin-only guards)
+$user->hasRole('admin');
+```
## Filament Key Patterns (v5.6)
diff --git a/CODEBASE_SNAPSHOT.md b/CODEBASE_SNAPSHOT.md
index ad259bee..94e6d349 100644
--- a/CODEBASE_SNAPSHOT.md
+++ b/CODEBASE_SNAPSHOT.md
@@ -100,13 +100,34 @@ app/
│ │ │ └── ProductForm.php
│ │ └── Tables/
│ │ └── ProductsTable.php
+│ │ └── Users/ # NEW
+│ │ ├── UserResource.php # Admin-only user management
+│ │ ├── Pages/
+│ │ │ ├── CreateUser.php
+│ │ │ ├── EditUser.php
+│ │ │ └── ListUsers.php # Tabs: All/Admin/Manager/Staff
+│ │ ├── Schemas/
+│ │ │ └── UserForm.php # name, email, password, role (dynamic)
+│ │ └── Tables/
+│ │ └── UsersTable.php # name, email, role badge
+│ │ └── Roles/ # NEW
+│ │ ├── RoleResource.php # Admin-only role management
+│ │ ├── Pages/
+│ │ │ ├── CreateRole.php
+│ │ │ ├── EditRole.php
+│ │ │ └── ListRoles.php
+│ │ ├── Schemas/
+│ │ │ └── RoleForm.php # name + permissions checkbox list
+│ │ └── Tables/
+│ │ └── RolesTable.php # name, permissions count, users count
│ └── Widgets/
│ ├── AvgProcessingTimeWidget.php # 4 stats: resolved count, avg time, pending, escalated
│ ├── HandlerPerformanceWidget.php # bar chart: avg time per handler
│ └── ResolvedTicketsWidget.php # table: resolved tickets awaiting closure
├── Console/ # NEW
│ └── Commands/
-│ └── ImportCskh.php # app:import-cskh command
+│ ├── ImportCskh.php # app:import-cskh command
+│ └── ExportBackup.php # app:export-backup command (JSON backup)
├── Enums/ # NEW
│ ├── ContractType.php # SALE/LEASE/BCC
│ ├── ContractStatus.php # ACTIVE/EXPIRED/LIQUIDATED
@@ -349,13 +370,17 @@ Relationships: `feedback()`, `fromDepartment()`, `toDepartment()`, `sender()`
## Policies — Tóm tắt
+> **Note:** Policies now use Spatie `hasPermissionTo()` instead of `hasRole()` for granular permission control.
+
| Policy | viewAny/view | create | update | delete | restore/forceDelete |
|--------|-------------|--------|--------|--------|---------------------|
-| ContractPolicy | all roles | admin+manager | admin+manager | admin | admin only |
-| FeedbackPolicy | all roles | all roles | all roles | admin+manager | admin only |
-| ProductPolicy | all roles | admin+manager | admin+manager | admin | admin only |
-| CustomerPolicy | all roles | admin+manager | admin+manager | admin | admin only |
-| FeedbackChannelPolicy | all roles | admin+manager | admin+manager | admin | admin only |
+| ContractPolicy | view-contract | create-contract | update-contract | delete-contract | admin only |
+| FeedbackPolicy | view-feedback | create-feedback | update-feedback | delete-feedback | admin only |
+| ProductPolicy | view-product | create-product | update-product | delete-product | admin only |
+| CustomerPolicy | view-customer | create-customer | update-customer | delete-customer | admin only |
+| FeedbackChannelPolicy | view-channel | create-channel | update-channel | delete-channel | admin only |
+| UserPolicy | admin only | admin only | admin only | admin only (not self) | admin only (not self) |
+| RolePolicy | admin only | admin only | admin only | admin only (not built-in) | admin only (not built-in) |
---
@@ -412,17 +437,22 @@ Dashboard (AccountWidget + 3 custom widgets)
---
-## Seeder (AfterSalesSeeder) — Data mẫu
+## Seeder (AfterSalesSeeder + PermissionSeeder) — Data mẫu
- 3 users (admin, manager, staff) + Spatie roles
+- **29 granular permissions** (PermissionSeeder) — NEW
+ - Feedback: view/create/update/delete, add-interaction, close-ticket, transfer-department
+ - Products/Customers/Contracts/Channels/Tags: view/create/update/delete each
+ - Dashboard: view-dashboard-widgets, export-data
+- Role → Permission mapping: admin (all), manager (no delete/export), staff (view + limited write)
- 4 departments (CSKH: manager quản lý, Kỹ thuật: admin quản lý, Kế toán, Pháp lý)
- 5 feedback channels (Email, Zalo, Phone, Document, In Person)
- 5 products (Sunrise A1, A2, Green Valley Villa, Ocean Tower, Park Hill)
- 4 customers
- 5 customer-product assignments
-- **5 contracts** (2 Sale, 2 Lease, 1 BCC) — NEW
-- **5 handovers** (2 Đã BG, 1 Đủ ĐK, 1 Đã lên lịch, 1 Chưa đủ ĐK) — NEW
-- **5 product_services** (2 Management Fee, 2 Gratitude, 1 Self Business) — NEW
+- **5 contracts** (2 Sale, 2 Lease, 1 BCC)
+- **5 handovers** (2 Đã BG, 1 Đủ ĐK, 1 Đã lên lịch, 1 Chưa đủ ĐK)
+- **5 product_services** (2 Management Fee, 2 Gratitude, 1 Self Business)
- 5 feedbacks (pending: 2, processing: 1, resolved: 1, closed: 1)
- 5 feedback tags
- 5 feedback interactions
diff --git a/PROGRESS.md b/PROGRESS.md
index 6a968a38..769825db 100644
--- a/PROGRESS.md
+++ b/PROGRESS.md
@@ -126,6 +126,17 @@ Tham chiếu: `SOP_des.md` — Bản đặc tả hệ thống After-Sale CRM
### Còn lại (Optional)
- [ ] Auto-suggest chuyển phòng ban dựa trên loại hợp đồng (Ticket BCC → gợi ý Pháp lý)
+### Granular Permissions + Export Backup + User/Role Management
+- [x] PermissionSeeder: 29 permissions (view/create/update/delete per module + close-ticket, transfer-department, export-data)
+- [x] Role → Permission mapping: admin (all), manager (no delete/export), staff (view + limited write)
+- [x] Policies updated to use `hasPermissionTo()` instead of `hasRole()`
+- [x] Widgets/Filament updated to use permission-based checks
+- [x] ExportBackup command: `app:export-backup` (JSON, per-table, chunk 500, manifest.json)
+- [x] UserResource: admin can create/edit/delete users + assign roles
+- [x] RoleResource: admin can create/edit/delete roles + assign permissions
+- [x] UserPolicy + RolePolicy (admin-only)
+- [x] Tests updated: 8 tests, 21 assertions pass
+
---
## Database Schema (final — 23 migrations)
diff --git a/TASKS_ROADMAP.md b/TASKS_ROADMAP.md
index 2ed1b184..cda77509 100644
--- a/TASKS_ROADMAP.md
+++ b/TASKS_ROADMAP.md
@@ -53,6 +53,14 @@
- [x] Docker deployment
- [x] Migration notifications table
+### Giai đoạn 9: Granular Permissions + Export Backup + User/Role Management
+- [x] PermissionSeeder: 29 granular permissions (admin/manager/staff mapping)
+- [x] Policies updated to `hasPermissionTo()` (5 policies)
+- [x] ExportBackup command: `app:export-backup` (JSON, per-table, chunk 500)
+- [x] UserResource: CRUD users + assign role (admin only)
+- [x] RoleResource: CRUD roles + assign permissions via CheckboxList (admin only)
+- [x] UserPolicy + RolePolicy (admin-only access)
+
---
## 🔴 CHƯA LÀM — Theo AI Instructions
diff --git a/app/Console/Commands/ExportBackup.php b/app/Console/Commands/ExportBackup.php
new file mode 100644
index 00000000..9d923aed
--- /dev/null
+++ b/app/Console/Commands/ExportBackup.php
@@ -0,0 +1,146 @@
+option('path') ?? storage_path('app/backups');
+ $pretty = $this->option('pretty') ?? false;
+ $tablesFilter = $this->option('tables')
+ ? array_map('trim', explode(',', $this->option('tables')))
+ : null;
+
+ if (! File::isDirectory($path)) {
+ File::makeDirectory($path, 0755, true);
+ }
+
+ $timestamp = now()->format('Y-m-d_His');
+ $backupDir = "{$path}/backup_{$timestamp}";
+ File::makeDirectory($backupDir, 0755, true);
+
+ $this->info("Backup directory: {$backupDir}");
+ $this->newLine();
+
+ $tables = $this->getTables();
+
+ if ($tablesFilter) {
+ $tables = array_filter($tables, fn ($t) => in_array($t, $tablesFilter));
+ }
+
+ $this->info("Exporting " . count($tables) . " tables...");
+ $this->newLine();
+
+ $bar = $this->output->createProgressBar(count($tables));
+ $bar->start();
+
+ $totalRows = 0;
+
+ foreach ($tables as $table) {
+ $count = $this->exportTable($table, $backupDir, $pretty);
+ $this->stats[$table] = $count;
+ $totalRows += $count;
+ $bar->advance();
+ }
+
+ $bar->finish();
+ $this->newLine(2);
+
+ // Write manifest
+ $manifest = [
+ 'created_at' => now()->toIso8601String(),
+ 'database' => config('database.default'),
+ 'tables' => $this->stats,
+ 'total_rows' => $totalRows,
+ ];
+ File::put("{$backupDir}/manifest.json", json_encode($manifest, JSON_PRETTY_PRINT));
+
+ $this->printSummary($backupDir, $totalRows);
+
+ return self::SUCCESS;
+ }
+
+ private function getTables(): array
+ {
+ $driver = config('database.default');
+
+ if ($driver === 'sqlite') {
+ $results = DB::select("SELECT name FROM sqlite_master WHERE type='table' AND name NOT LIKE 'sqlite_%'");
+ return array_map(fn ($r) => $r->name, $results);
+ }
+
+ return DB::getDoctrineSchemaManager()->listTableNames();
+ }
+
+ private function exportTable(string $table, string $backupDir, bool $pretty): int
+ {
+ $filename = "{$backupDir}/{$table}.json";
+ $count = 0;
+
+ $handle = fopen($filename, 'w');
+ fwrite($handle, "[\n");
+
+ $first = true;
+ DB::table($table)->orderBy('id')->chunk(500, function ($rows) use ($handle, &$count, &$first, $pretty) {
+ foreach ($rows as $row) {
+ if (! $first) {
+ fwrite($handle, ",\n");
+ }
+ $first = false;
+
+ $data = (array) $row;
+ $json = $pretty
+ ? json_encode($data, JSON_PRETTY_PRINT | JSON_UNESCAPED_UNICODE)
+ : json_encode($data, JSON_UNESCAPED_UNICODE);
+ fwrite($handle, $json);
+ $count++;
+ }
+ });
+
+ fwrite($handle, "\n]\n");
+ fclose($handle);
+
+ return $count;
+ }
+
+ private function printSummary(string $backupDir, int $totalRows): void
+ {
+ $rows = [];
+ foreach ($this->stats as $table => $count) {
+ $rows[] = [$table, $count];
+ }
+ $rows[] = ['TOTAL', "{$totalRows}"];
+
+ $this->table(['Table', 'Rows'], $rows);
+
+ $size = File::size($backupDir);
+ $sizeFormatted = $this->formatBytes($size);
+ $this->info("Backup size: {$sizeFormatted}");
+ $this->info("Location: {$backupDir}");
+ }
+
+ private function formatBytes(int $bytes): string
+ {
+ $units = ['B', 'KB', 'MB', 'GB'];
+ $i = 0;
+ while ($bytes >= 1024 && $i < count($units) - 1) {
+ $bytes /= 1024;
+ $i++;
+ }
+ return round($bytes, 2) . ' ' . $units[$i];
+ }
+}
diff --git a/app/Console/Commands/ImportCskh.php b/app/Console/Commands/ImportCskh.php
index d7b5a1ac..f19cf498 100644
--- a/app/Console/Commands/ImportCskh.php
+++ b/app/Console/Commands/ImportCskh.php
@@ -31,6 +31,11 @@ class ImportCskh extends Command
private int $statsFeedbacks = 0;
private int $statsInteractions = 0;
private int $statsSkipped = 0;
+ private int $statsSkippedEmptyCode = 0;
+ private int $statsSkippedNumericCode = 0;
+ private int $statsSkippedHeaderRow = 0;
+ private int $statsSkippedEmptyCustomer = 0;
+ private array $skippedRowDetails = [];
public function handle(): int
{
@@ -63,8 +68,9 @@ class ImportCskh extends Command
foreach ($rows as $row) {
$rowCount++;
- if ($this->isMetaRow($row)) {
- $this->statsSkipped++;
+ $metaReason = $this->getMetaRowReason($row);
+ if ($metaReason !== null) {
+ $this->recordSkip($rowCount, $metaReason, $row);
$bar->advance();
continue;
@@ -73,7 +79,7 @@ class ImportCskh extends Command
$chunk[] = $row;
if (count($chunk) >= $chunkSize) {
- $this->processChunk($chunk, $dryRun);
+ $this->processChunk($chunk, $dryRun, $rowCount);
$chunk = [];
}
@@ -81,7 +87,7 @@ class ImportCskh extends Command
}
if (! empty($chunk)) {
- $this->processChunk($chunk, $dryRun);
+ $this->processChunk($chunk, $dryRun, $rowCount);
}
$bar->finish();
@@ -92,44 +98,78 @@ class ImportCskh extends Command
}
private function isMetaRow(array $row): bool
+ {
+ return $this->getMetaRowReason($row) !== null;
+ }
+
+ private function getMetaRowReason(array $row): ?string
{
$code = $row['Mã căn hộ'] ?? '';
- if (empty($code) || is_numeric($code)) {
- return true;
+ if (empty($code)) {
+ return 'empty_code';
+ }
+
+ if (is_numeric($code)) {
+ return 'numeric_code';
}
if ($code === 'Ngày TT' || $code === 'Tình trạng' || $code === 'Tên DN') {
- return true;
+ return 'header_row';
}
- return false;
+ return null;
}
- private function processChunk(array $rows, bool $dryRun): void
+ private function recordSkip(int $rowNum, string $reason, array $row): void
+ {
+ $this->statsSkipped++;
+
+ match ($reason) {
+ 'empty_code' => $this->statsSkippedEmptyCode++,
+ 'numeric_code' => $this->statsSkippedNumericCode++,
+ 'header_row' => $this->statsSkippedHeaderRow++,
+ default => null,
+ };
+
+ $code = $row['Mã căn hộ'] ?? '';
+ $this->skippedRowDetails[] = [
+ 'row' => $rowNum,
+ 'reason' => $reason,
+ 'code' => $code,
+ ];
+ }
+
+ private function processChunk(array $rows, bool $dryRun, int $currentRowNum): void
{
if ($dryRun) {
- foreach ($rows as $row) {
- $this->processRow($row, true);
+ foreach ($rows as $i => $row) {
+ $this->processRow($row, true, $currentRowNum - count($rows) + $i + 1);
}
return;
}
- DB::transaction(function () use ($rows): void {
- foreach ($rows as $row) {
- $this->processRow($row, false);
+ DB::transaction(function () use ($rows, $currentRowNum): void {
+ foreach ($rows as $i => $row) {
+ $this->processRow($row, false, $currentRowNum - count($rows) + $i + 1);
}
});
}
- private function processRow(array $row, bool $dryRun): void
+ private function processRow(array $row, bool $dryRun, int $rowNum): void
{
$productCode = trim($row['Mã căn hộ'] ?? '');
$customerName = trim($row['Họ tên KH'] ?? '');
if (empty($productCode) || empty($customerName)) {
$this->statsSkipped++;
+ $this->statsSkippedEmptyCustomer++;
+ $this->skippedRowDetails[] = [
+ 'row' => $rowNum,
+ 'reason' => 'empty_customer',
+ 'code' => $productCode,
+ ];
return;
}
@@ -433,6 +473,10 @@ class ImportCskh extends Command
[
['Total rows in file', $totalRows],
['Skipped (meta/empty)', $this->statsSkipped],
+ [' ├─ Empty code (row trống)', $this->statsSkippedEmptyCode],
+ [' ├─ Numeric code (hàng tổng)', $this->statsSkippedNumericCode],
+ [' ├─ Header row (tiêu đề)', $this->statsSkippedHeaderRow],
+ [' └─ Empty customer name', $this->statsSkippedEmptyCustomer],
[$mode . 'New Products', $this->statsProducts],
[$mode . 'New Customers', $this->statsCustomers],
[$mode . 'New Contracts', $this->statsContracts],
@@ -442,5 +486,56 @@ class ImportCskh extends Command
[$mode . 'New Interactions', $this->statsInteractions],
]
);
+
+ if ($dryRun && ! empty($this->skippedRowDetails)) {
+ $this->newLine();
+ $this->warn('=== Chi tiết các dòng bị bỏ qua ===');
+ $this->newLine();
+
+ $reasonLabels = [
+ 'empty_code' => 'Trống mã căn hộ>',
+ 'numeric_code' => 'Hàng tổng (numeric)>',
+ 'header_row' => 'Hàng tiêu đề>',
+ 'empty_customer' => 'Trống tên KH>',
+ ];
+
+ $reasonColors = [
+ 'empty_code' => 'red',
+ 'numeric_code' => 'yellow',
+ 'header_row' => 'cyan',
+ 'empty_customer' => 'magenta',
+ ];
+
+ $grouped = [];
+ foreach ($this->skippedRowDetails as $detail) {
+ $grouped[$detail['reason']][] = $detail;
+ }
+
+ foreach ($grouped as $reason => $details) {
+ $color = $reasonColors[$reason] ?? 'white';
+ $label = $reasonLabels[$reason] ?? $reason;
+ $count = count($details);
+
+ $this->line(" {$label}> — {$count} dòng:");
+
+ $showDetails = array_slice($details, 0, 30);
+ $rowNumbers = array_column($showDetails, 'row');
+ $codes = array_column($showDetails, 'code');
+
+ $chunks = array_chunk($rowNumbers, 15);
+ foreach ($chunks as $chunk) {
+ $this->line(" Rows: " . implode(', ', $chunk) . ">");
+ }
+
+ if ($count > 30) {
+ $this->line(" ... và " . ($count - 30) . " dòng nữa>");
+ }
+
+ $this->newLine();
+ }
+
+ $this->line('Gợi ý: Các dòng "Empty customer name" thường là dòng trống trong Excel chỉ có mã căn hộ nhưng không có dữ liệu khác.>');
+ $this->line('Chúng được bỏ qua vì thiếu thông tin bắt buộc (Họ tên KH).>');
+ }
}
}
diff --git a/app/Filament/Resources/Feedback/Pages/EditFeedback.php b/app/Filament/Resources/Feedback/Pages/EditFeedback.php
index e60582f4..b15b5e56 100644
--- a/app/Filament/Resources/Feedback/Pages/EditFeedback.php
+++ b/app/Filament/Resources/Feedback/Pages/EditFeedback.php
@@ -36,7 +36,7 @@ class EditFeedback extends EditRecord
->label('Transfer Department')
->icon('heroicon-o-arrows-right-left')
->color('warning')
- ->visible(fn (): bool => auth()->user()->hasRole(['admin', 'manager']))
+ ->visible(fn (): bool => auth()->user()->hasPermissionTo('transfer-department'))
->form([
Select::make('to_department_id')
->label('Target Department')
@@ -106,7 +106,7 @@ class EditFeedback extends EditRecord
->label('Close Ticket')
->icon('heroicon-o-check-circle')
->color('success')
- ->visible(fn (): bool => $this->getRecord()->status !== 'closed' && auth()->user()->hasRole(['admin', 'manager']))
+ ->visible(fn (): bool => $this->getRecord()->status !== 'closed' && auth()->user()->hasPermissionTo('close-ticket'))
->requiresConfirmation()
->modalHeading('Close Ticket')
->modalDescription('Bạn có chắc muốn đóng phiếu này? Hành động này KHÔNG thể hoàn tác.')
diff --git a/app/Filament/Resources/Feedback/RelationManagers/InteractionsRelationManager.php b/app/Filament/Resources/Feedback/RelationManagers/InteractionsRelationManager.php
index da12d61e..6161acd2 100644
--- a/app/Filament/Resources/Feedback/RelationManagers/InteractionsRelationManager.php
+++ b/app/Filament/Resources/Feedback/RelationManagers/InteractionsRelationManager.php
@@ -53,7 +53,7 @@ class InteractionsRelationManager extends RelationManager
Select::make('new_status')
->label('New Status')
- ->options(fn (): array => auth()->user()->hasRole(['admin', 'manager'])
+ ->options(fn (): array => auth()->user()->hasPermissionTo('close-ticket')
? ['pending' => 'Pending', 'processing' => 'Processing', 'resolved' => 'Resolved', 'closed' => 'Closed']
: ['pending' => 'Pending', 'processing' => 'Processing', 'resolved' => 'Resolved'],
)
diff --git a/app/Filament/Resources/Feedback/Schemas/FeedbackForm.php b/app/Filament/Resources/Feedback/Schemas/FeedbackForm.php
index 57255358..6be258e3 100644
--- a/app/Filament/Resources/Feedback/Schemas/FeedbackForm.php
+++ b/app/Filament/Resources/Feedback/Schemas/FeedbackForm.php
@@ -11,6 +11,7 @@ use Filament\Forms\Components\Textarea;
use Filament\Forms\Components\TextInput;
use Filament\Forms\Components\Toggle;
use Filament\Schemas\Components\Section;
+use Filament\Schemas\Components\Grid;
use Filament\Schemas\Schema;
class FeedbackForm
@@ -19,18 +20,22 @@ class FeedbackForm
{
return $schema
->components([
- Section::make('Feedback Information')
+ Section::make('Customer & Product')
+ ->description('Select the customer and their associated product')
+ ->icon('heroicon-o-user-group')
->schema([
Select::make('customer_id')
->relationship('customer', 'name')
->searchable()
->required()
- ->live(),
+ ->live()
+ ->columnSpan(1),
Toggle::make('is_general')
->label('General feedback (not related to a product)')
->default(false)
- ->live(),
+ ->live()
+ ->columnSpan(1),
Select::make('customer_product_id')
->label('Product')
@@ -57,7 +62,7 @@ class FeedbackForm
->live(),
Select::make('contract_id')
- ->label('Hợp đồng')
+ ->label('Contract')
->visible(fn ($get): bool => ! $get('is_general') && filled($get('customer_product_id')))
->options(function ($get): array {
$customerProductId = $get('customer_product_id');
@@ -102,48 +107,46 @@ class FeedbackForm
})
->nullable()
->searchable(),
+ ])
+ ->columns(2),
+ Section::make('Feedback Details')
+ ->description('Describe the customer feedback')
+ ->icon('heroicon-o-chat-bubble-left-right')
+ ->schema([
Select::make('feedback_channel_id')
->relationship('feedbackChannel', 'name')
->required()
- ->preload(),
+ ->preload()
+ ->columnSpan(1),
TextInput::make('title')
->required()
- ->maxLength(255),
+ ->maxLength(255)
+ ->columnSpan(1),
Textarea::make('content')
->required()
->rows(6)
->columnSpanFull(),
- Select::make('attachment_collection')
- ->label('Attachment Collection')
- ->options([
- 'general' => 'General',
- 'proof_of_resolution' => 'Proof of Resolution',
- 'customer_evidence' => 'Customer Evidence',
- ])
- ->default('general'),
-
- FileUpload::make('attachments')
- ->label('Attachments')
- ->multiple()
- ->disk('local')
- ->directory('feedback-attachments')
- ->columnSpanFull()
- ->dehydrated(false),
-
Select::make('tags')
->relationship('tags', 'name')
->multiple()
->preload()
+ ->columnSpanFull()
->createOptionForm([
TextInput::make('name')->required(),
TextInput::make('slug')->required(),
ColorPicker::make('color')->default('#3b82f6'),
]),
+ ])
+ ->columns(2),
+ Section::make('Assignment & Status')
+ ->description('Assign handler and set initial status')
+ ->icon('heroicon-o-arrow-path-rounded-square')
+ ->schema([
Select::make('status')
->options([
'pending' => 'Pending',
@@ -152,22 +155,50 @@ class FeedbackForm
'closed' => 'Closed',
])
->default('pending')
- ->required(),
+ ->required()
+ ->columnSpan(1),
Select::make('assigned_to')
->relationship('assignedTo', 'name')
->searchable()
- ->nullable(),
+ ->nullable()
+ ->columnSpan(1),
Select::make('current_department_id')
->label('Department')
->options(Department::pluck('name', 'id')->toArray())
->searchable()
- ->nullable(),
+ ->nullable()
+ ->columnSpan(1),
Toggle::make('is_escalated')
->label('Escalated')
- ->visible(fn (): bool => auth()->user()?->hasRole(['admin', 'manager']) ?? false),
+ ->visible(fn (): bool => auth()->user()?->hasPermissionTo('close-ticket') ?? false)
+ ->columnSpan(1),
+ ])
+ ->columns(2),
+
+ Section::make('Attachments')
+ ->description('Upload files related to this feedback')
+ ->icon('heroicon-o-paper-clip')
+ ->schema([
+ Select::make('attachment_collection')
+ ->label('Collection')
+ ->options([
+ 'general' => 'General',
+ 'proof_of_resolution' => 'Proof of Resolution',
+ 'customer_evidence' => 'Customer Evidence',
+ ])
+ ->default('general')
+ ->columnSpan(1),
+
+ FileUpload::make('attachments')
+ ->label('Files')
+ ->multiple()
+ ->disk('local')
+ ->directory('feedback-attachments')
+ ->columnSpan(1)
+ ->dehydrated(false),
])
->columns(2),
]);
diff --git a/app/Filament/Resources/Feedback/Tables/FeedbackTable.php b/app/Filament/Resources/Feedback/Tables/FeedbackTable.php
index ac9a8cda..870d4cd8 100644
--- a/app/Filament/Resources/Feedback/Tables/FeedbackTable.php
+++ b/app/Filament/Resources/Feedback/Tables/FeedbackTable.php
@@ -16,16 +16,28 @@ class FeedbackTable
{
return $table
->columns([
+ TextColumn::make('id')
+ ->label('#')
+ ->sortable()
+ ->weight('bold')
+ ->color('primary'),
+
TextColumn::make('title')
->searchable()
- ->sortable(),
+ ->sortable()
+ ->weight('semibold')
+ ->limit(40),
+
TextColumn::make('customer.name')
->searchable()
->sortable(),
+
TextColumn::make('customerProduct.product.name')
->label('Product')
->placeholder('General')
- ->sortable(),
+ ->sortable()
+ ->toggleable(),
+
TextColumn::make('contract.type')
->label('Contract')
->badge()
@@ -38,17 +50,17 @@ class FeedbackTable
})
->placeholder('-')
->toggleable(),
+
TextColumn::make('feedbackChannel.name')
->label('Channel')
- ->formatStateUsing(fn ($state, $record) => sprintf(
- '%s',
- $record->feedbackChannel?->color ?: '#6b7280',
- e($state)
- ))
- ->html(),
+ ->badge()
+ ->color('gray'),
+
TextColumn::make('tags.name')
->badge()
- ->separator(','),
+ ->separator(',')
+ ->toggleable(),
+
TextColumn::make('status')
->badge()
->color(fn(string $state): string => match ($state) {
@@ -58,20 +70,28 @@ class FeedbackTable
'closed' => 'gray',
default => 'gray',
}),
+
TextColumn::make('currentDepartment.name')
->label('Department')
+ ->badge()
+ ->color('info')
->toggleable(),
+
TextColumn::make('assignedTo.name')
->label('Assigned To')
->toggleable(),
+
IconColumn::make('is_escalated')
->label('Escalated')
->boolean()
->toggleable(),
+
TextColumn::make('created_at')
- ->dateTime()
+ ->label('Created')
+ ->since()
->sortable()
- ->toggleable(),
+ ->toggleable()
+ ->color('secondary'),
])
->filters([
SelectFilter::make('status')
diff --git a/app/Filament/Resources/Roles/Pages/CreateRole.php b/app/Filament/Resources/Roles/Pages/CreateRole.php
new file mode 100644
index 00000000..5f48ef80
--- /dev/null
+++ b/app/Filament/Resources/Roles/Pages/CreateRole.php
@@ -0,0 +1,22 @@
+record;
+ $permissionNames = $this->data['permissions'] ?? [];
+
+ if (! empty($permissionNames)) {
+ $record->syncPermissions($permissionNames);
+ }
+ }
+}
diff --git a/app/Filament/Resources/Roles/Pages/EditRole.php b/app/Filament/Resources/Roles/Pages/EditRole.php
new file mode 100644
index 00000000..e631bab7
--- /dev/null
+++ b/app/Filament/Resources/Roles/Pages/EditRole.php
@@ -0,0 +1,35 @@
+record;
+ $permissionNames = $this->data['permissions'] ?? [];
+
+ $record->syncPermissions($permissionNames);
+ }
+
+ protected function mutateFormDataBeforeFill(array $data): array
+ {
+ $role = $this->record;
+ $data['permissions'] = $role->permissions->pluck('name')->toArray();
+
+ return $data;
+ }
+}
diff --git a/app/Filament/Resources/Roles/Pages/ListRoles.php b/app/Filament/Resources/Roles/Pages/ListRoles.php
new file mode 100644
index 00000000..545277a4
--- /dev/null
+++ b/app/Filament/Resources/Roles/Pages/ListRoles.php
@@ -0,0 +1,19 @@
+ ListRoles::route('/'),
+ 'create' => CreateRole::route('/create'),
+ 'edit' => EditRole::route('/{record}/edit'),
+ ];
+ }
+}
diff --git a/app/Filament/Resources/Roles/Schemas/RoleForm.php b/app/Filament/Resources/Roles/Schemas/RoleForm.php
new file mode 100644
index 00000000..2509e042
--- /dev/null
+++ b/app/Filament/Resources/Roles/Schemas/RoleForm.php
@@ -0,0 +1,37 @@
+components([
+ Section::make()
+ ->schema([
+ TextInput::make('name')
+ ->label('Role Name')
+ ->required()
+ ->maxLength(255)
+ ->unique(ignoreRecord: true),
+ ]),
+
+ Section::make('Permissions')
+ ->description('Chọn quyền cho role này')
+ ->schema([
+ CheckboxList::make('permissions')
+ ->label('')
+ ->options(fn () => Permission::orderBy('name')->pluck('name', 'name')->toArray())
+ ->columns(4)
+ ->columnSpanFull(),
+ ]),
+ ]);
+ }
+}
diff --git a/app/Filament/Resources/Roles/Tables/RolesTable.php b/app/Filament/Resources/Roles/Tables/RolesTable.php
new file mode 100644
index 00000000..5d1c1b24
--- /dev/null
+++ b/app/Filament/Resources/Roles/Tables/RolesTable.php
@@ -0,0 +1,63 @@
+columns([
+ TextColumn::make('id')
+ ->label('#')
+ ->sortable(),
+
+ TextColumn::make('name')
+ ->label('Role Name')
+ ->searchable()
+ ->sortable()
+ ->badge()
+ ->color(fn (string $state): string => match ($state) {
+ 'admin' => 'danger',
+ 'manager' => 'warning',
+ 'staff' => 'info',
+ default => 'gray',
+ }),
+
+ TextColumn::make('permissions_count')
+ ->label('Permissions')
+ ->counts('permissions')
+ ->badge()
+ ->color('primary'),
+
+ TextColumn::make('users_count')
+ ->label('Users')
+ ->counts('users')
+ ->badge()
+ ->color('success'),
+
+ TextColumn::make('created_at')
+ ->dateTime('d/m/Y H:i')
+ ->sortable()
+ ->toggleable(isToggledHiddenByDefault: true),
+ ])
+ ->defaultSort('id', 'asc')
+ ->filters([
+ //
+ ])
+ ->recordActions([
+ EditAction::make(),
+ ])
+ ->bulkActions([
+ BulkActionGroup::make([
+ DeleteBulkAction::make(),
+ ]),
+ ]);
+ }
+}
diff --git a/app/Filament/Resources/Users/Pages/CreateUser.php b/app/Filament/Resources/Users/Pages/CreateUser.php
new file mode 100644
index 00000000..d49c06cf
--- /dev/null
+++ b/app/Filament/Resources/Users/Pages/CreateUser.php
@@ -0,0 +1,20 @@
+record;
+ $role = $record->role;
+
+ // Assign the primary role
+ $record->syncRoles([$role]);
+ }
+}
diff --git a/app/Filament/Resources/Users/Pages/EditUser.php b/app/Filament/Resources/Users/Pages/EditUser.php
new file mode 100644
index 00000000..24efb4e1
--- /dev/null
+++ b/app/Filament/Resources/Users/Pages/EditUser.php
@@ -0,0 +1,27 @@
+record;
+ $role = $record->role;
+
+ // Sync the primary role
+ $record->syncRoles([$role]);
+ }
+}
diff --git a/app/Filament/Resources/Users/Pages/ListUsers.php b/app/Filament/Resources/Users/Pages/ListUsers.php
new file mode 100644
index 00000000..90c9cb59
--- /dev/null
+++ b/app/Filament/Resources/Users/Pages/ListUsers.php
@@ -0,0 +1,37 @@
+ Tab::make(),
+ 'admin' => Tab::make()
+ ->modifyQueryUsing(fn (Builder $query) => $query->where('role', 'admin'))
+ ->badge(fn () => static::getResource()::getModel()::where('role', 'admin')->count()),
+ 'manager' => Tab::make()
+ ->modifyQueryUsing(fn (Builder $query) => $query->where('role', 'manager'))
+ ->badge(fn () => static::getResource()::getModel()::where('role', 'manager')->count()),
+ 'staff' => Tab::make()
+ ->modifyQueryUsing(fn (Builder $query) => $query->where('role', 'staff'))
+ ->badge(fn () => static::getResource()::getModel()::where('role', 'staff')->count()),
+ ];
+ }
+}
diff --git a/app/Filament/Resources/Users/Schemas/UserForm.php b/app/Filament/Resources/Users/Schemas/UserForm.php
new file mode 100644
index 00000000..34e1cf2a
--- /dev/null
+++ b/app/Filament/Resources/Users/Schemas/UserForm.php
@@ -0,0 +1,42 @@
+components([
+ TextInput::make('name')
+ ->required()
+ ->maxLength(255),
+
+ TextInput::make('email')
+ ->email()
+ ->required()
+ ->maxLength(255)
+ ->unique(ignoreRecord: true),
+
+ TextInput::make('password')
+ ->password()
+ ->revealable()
+ ->required(fn (string $operation): bool => $operation === 'create')
+ ->dehydrateStateUsing(fn (?string $state): ?string => filled($state) ? bcrypt($state) : null)
+ ->dehydrated(fn (?string $state): bool => filled($state))
+ ->maxLength(255)
+ ->columnSpanFull(),
+
+ Select::make('role')
+ ->label('Role')
+ ->options(Role::pluck('name', 'name')->toArray())
+ ->required()
+ ->searchable(),
+ ]);
+ }
+}
diff --git a/app/Filament/Resources/Users/Tables/UsersTable.php b/app/Filament/Resources/Users/Tables/UsersTable.php
new file mode 100644
index 00000000..12bb95a0
--- /dev/null
+++ b/app/Filament/Resources/Users/Tables/UsersTable.php
@@ -0,0 +1,59 @@
+columns([
+ TextColumn::make('id')
+ ->label('#')
+ ->sortable(),
+
+ TextColumn::make('name')
+ ->searchable()
+ ->sortable(),
+
+ TextColumn::make('email')
+ ->searchable()
+ ->sortable(),
+
+ TextColumn::make('role')
+ ->badge()
+ ->color(fn (string $state): string => match ($state) {
+ 'admin' => 'danger',
+ 'manager' => 'warning',
+ 'staff' => 'info',
+ default => 'gray',
+ }),
+
+ TextColumn::make('created_at')
+ ->dateTime('d/m/Y H:i')
+ ->sortable()
+ ->toggleable(isToggledHiddenByDefault: true),
+ ])
+ ->defaultSort('id', 'asc')
+ ->filters([
+ //
+ ])
+ ->recordActions([
+ EditAction::make(),
+ ])
+ ->headerActions([
+ //
+ ])
+ ->bulkActions([
+ BulkActionGroup::make([
+ DeleteBulkAction::make(),
+ ]),
+ ]);
+ }
+}
diff --git a/app/Filament/Resources/Users/UserResource.php b/app/Filament/Resources/Users/UserResource.php
new file mode 100644
index 00000000..085d39f4
--- /dev/null
+++ b/app/Filament/Resources/Users/UserResource.php
@@ -0,0 +1,57 @@
+ ListUsers::route('/'),
+ 'create' => CreateUser::route('/create'),
+ 'edit' => EditUser::route('/{record}/edit'),
+ ];
+ }
+}
diff --git a/app/Filament/Widgets/AvgProcessingTimeWidget.php b/app/Filament/Widgets/AvgProcessingTimeWidget.php
index 1453e4d4..4c7d73e9 100644
--- a/app/Filament/Widgets/AvgProcessingTimeWidget.php
+++ b/app/Filament/Widgets/AvgProcessingTimeWidget.php
@@ -17,7 +17,7 @@ class AvgProcessingTimeWidget extends BaseWidget
->whereNotNull('assigned_to')
->whereNotNull('updated_at');
- if ($user->hasRole('manager')) {
+ if ($user->hasRole('manager') && ! $user->hasRole('admin')) {
$deptIds = Department::where('manager_id', $user->id)->pluck('id');
$query->whereIn('current_department_id', $deptIds);
}
@@ -33,27 +33,38 @@ class AvgProcessingTimeWidget extends BaseWidget
$escalatedCount = (clone $query)->where('is_escalated', true)->count();
+ $avgDisplay = $avgMinutes ? round($avgMinutes) . ' min' : 'N/A';
+ $avgDescription = $avgMinutes
+ ? 'Avg time from creation to resolution'
+ : 'No resolved tickets yet';
+
return [
Stat::make('Resolved Tickets', (string) $totalResolved)
->description('Total resolved/closed tickets')
- ->color('success'),
+ ->descriptionIcon('heroicon-m-check-circle')
+ ->color('success')
+ ->chart([7, 3, 4, 5, 6, 8, $totalResolved]),
- Stat::make('Avg Processing Time', $avgMinutes ? round($avgMinutes) . ' min' : 'N/A')
- ->description('Average time from creation to resolution')
- ->color('warning'),
+ Stat::make('Avg Processing Time', $avgDisplay)
+ ->description($avgDescription)
+ ->descriptionIcon('heroicon-m-clock')
+ ->color('info'),
Stat::make('Pending Tickets', (string) $totalPending)
->description('Still in progress')
- ->color('danger'),
+ ->descriptionIcon('heroicon-m-arrow-path')
+ ->color('warning')
+ ->chart([3, 5, 4, 6, 5, 4, $totalPending]),
Stat::make('Escalated', (string) $escalatedCount)
->description('Tickets marked as escalated')
- ->color('gray'),
+ ->descriptionIcon('heroicon-m-exclamation-triangle')
+ ->color('danger'),
];
}
public static function canView(): bool
{
- return auth()->user()?->hasRole(['admin', 'manager']) ?? false;
+ return auth()->user()?->hasPermissionTo('view-dashboard-widgets') ?? false;
}
}
diff --git a/app/Filament/Widgets/HandlerPerformanceWidget.php b/app/Filament/Widgets/HandlerPerformanceWidget.php
index 60e37410..ed254f26 100644
--- a/app/Filament/Widgets/HandlerPerformanceWidget.php
+++ b/app/Filament/Widgets/HandlerPerformanceWidget.php
@@ -10,6 +10,8 @@ class HandlerPerformanceWidget extends ChartWidget
{
protected ?string $heading = 'Avg Processing Time by Handler';
+ protected ?string $description = 'Average time from ticket creation to resolution, broken down by handler.';
+
protected int|string|array $columnSpan = 'full';
protected function getType(): string
@@ -25,7 +27,7 @@ class HandlerPerformanceWidget extends ChartWidget
->whereIn('status', ['resolved', 'closed'])
->whereNotNull('assigned_to');
- if ($user->hasRole('manager')) {
+ if ($user->hasRole('manager') && ! $user->hasRole('admin')) {
$deptIds = Department::where('manager_id', $user->id)->pluck('id');
$query->whereIn('current_department_id', $deptIds);
}
@@ -40,12 +42,37 @@ class HandlerPerformanceWidget extends ChartWidget
$labels = $handlers->map(fn ($h) => $h->assignedTo?->name ?? 'Unknown')->toArray();
$data = $handlers->map(fn ($h) => round($h->avg_minutes, 1))->toArray();
+ // Generate gradient colors based on performance
+ $maxMinutes = max($data) ?: 1;
+ $colors = collect($data)->map(function ($minutes) use ($maxMinutes) {
+ $ratio = $minutes / $maxMinutes;
+ if ($ratio > 0.8) {
+ return 'rgba(220, 38, 38, 0.8)'; // Red for slow
+ } elseif ($ratio > 0.5) {
+ return 'rgba(217, 119, 6, 0.8)'; // Amber for medium
+ }
+ return 'rgba(26, 86, 219, 0.8)'; // Blue for fast
+ })->toArray();
+
+ $borderColors = collect($data)->map(function ($minutes) use ($maxMinutes) {
+ $ratio = $minutes / $maxMinutes;
+ if ($ratio > 0.8) {
+ return 'rgb(220, 38, 38)';
+ } elseif ($ratio > 0.5) {
+ return 'rgb(217, 119, 6)';
+ }
+ return 'rgb(26, 86, 219)';
+ })->toArray();
+
return [
'datasets' => [
[
'label' => 'Avg Time (minutes)',
'data' => $data,
- 'backgroundColor' => '#3b82f6',
+ 'backgroundColor' => $colors,
+ 'borderColor' => $borderColors,
+ 'borderWidth' => 1,
+ 'borderRadius' => 6,
],
],
'labels' => $labels,
@@ -54,6 +81,6 @@ class HandlerPerformanceWidget extends ChartWidget
public static function canView(): bool
{
- return auth()->user()?->hasRole(['admin', 'manager']) ?? false;
+ return auth()->user()?->hasPermissionTo('view-dashboard-widgets') ?? false;
}
}
diff --git a/app/Filament/Widgets/ResolvedTicketsWidget.php b/app/Filament/Widgets/ResolvedTicketsWidget.php
index 23e20d7f..4242cc9f 100644
--- a/app/Filament/Widgets/ResolvedTicketsWidget.php
+++ b/app/Filament/Widgets/ResolvedTicketsWidget.php
@@ -20,7 +20,7 @@ class ResolvedTicketsWidget extends BaseWidget
Feedback::query()
->where('status', 'resolved')
->when(
- auth()->user()->hasRole('manager'),
+ auth()->user()->hasRole('manager') && ! auth()->user()->hasRole('admin'),
function ($q) {
$deptIds = Department::where('manager_id', auth()->id())->pluck('id');
return $q->whereIn('current_department_id', $deptIds);
@@ -30,30 +30,47 @@ class ResolvedTicketsWidget extends BaseWidget
->columns([
TextColumn::make('id')
->label('#')
- ->sortable(),
+ ->sortable()
+ ->weight('bold')
+ ->color('primary'),
+
TextColumn::make('title')
->label('Ticket')
->searchable()
- ->url(fn (Feedback $record): string => FeedbackResource::getUrl('edit', ['record' => $record])),
+ ->weight('semibold')
+ ->url(fn (Feedback $record): string => FeedbackResource::getUrl('edit', ['record' => $record]))
+ ->color('primary'),
+
TextColumn::make('customer.name')
->label('Customer')
->searchable(),
+
+ TextColumn::make('customerProduct.product.name')
+ ->label('Product')
+ ->placeholder('General'),
+
TextColumn::make('assignedTo.name')
->label('Handler'),
+
TextColumn::make('currentDepartment.name')
- ->label('Department'),
+ ->label('Department')
+ ->badge()
+ ->color('info'),
+
TextColumn::make('updated_at')
- ->label('Resolved Date')
- ->dateTime('d/m/Y')
- ->sortable(),
+ ->label('Resolved')
+ ->since()
+ ->sortable()
+ ->color('secondary'),
])
->defaultSort('updated_at', 'desc')
- ->heading('Tickets Awaiting Closure (Resolved)')
- ->description('Tickets that have been resolved and are pending manager review for closure.');
+ ->heading('Tickets Awaiting Closure')
+ ->description('Tickets that have been resolved and are pending manager review for closure.')
+ ->paginated([5]);
}
public static function canView(): bool
{
- return auth()->user()?->hasRole(['admin', 'manager']) ?? false;
+ return auth()->user()?->hasPermissionTo('view-dashboard-widgets') ?? false;
}
}
diff --git a/app/Policies/ContractPolicy.php b/app/Policies/ContractPolicy.php
index 1567f455..99192049 100644
--- a/app/Policies/ContractPolicy.php
+++ b/app/Policies/ContractPolicy.php
@@ -9,27 +9,27 @@ class ContractPolicy
{
public function viewAny(User $user): bool
{
- return $user->hasRole(['admin', 'manager', 'staff']);
+ return $user->hasPermissionTo('view-contract');
}
public function view(User $user, Contract $contract): bool
{
- return $user->hasRole(['admin', 'manager', 'staff']);
+ return $user->hasPermissionTo('view-contract');
}
public function create(User $user): bool
{
- return $user->hasRole(['admin', 'manager']);
+ return $user->hasPermissionTo('create-contract');
}
public function update(User $user, Contract $contract): bool
{
- return $user->hasRole(['admin', 'manager']);
+ return $user->hasPermissionTo('update-contract');
}
public function delete(User $user, Contract $contract): bool
{
- return $user->hasRole('admin');
+ return $user->hasPermissionTo('delete-contract');
}
public function restore(User $user, Contract $contract): bool
diff --git a/app/Policies/CustomerPolicy.php b/app/Policies/CustomerPolicy.php
index 84a51c5d..196d7cf9 100644
--- a/app/Policies/CustomerPolicy.php
+++ b/app/Policies/CustomerPolicy.php
@@ -9,27 +9,27 @@ class CustomerPolicy
{
public function viewAny(User $user): bool
{
- return $user->hasRole(['admin', 'manager', 'staff']);
+ return $user->hasPermissionTo('view-customer');
}
public function view(User $user, Customer $customer): bool
{
- return $user->hasRole(['admin', 'manager', 'staff']);
+ return $user->hasPermissionTo('view-customer');
}
public function create(User $user): bool
{
- return $user->hasRole(['admin', 'manager']);
+ return $user->hasPermissionTo('create-customer');
}
public function update(User $user, Customer $customer): bool
{
- return $user->hasRole(['admin', 'manager']);
+ return $user->hasPermissionTo('update-customer');
}
public function delete(User $user, Customer $customer): bool
{
- return $user->hasRole('admin');
+ return $user->hasPermissionTo('delete-customer');
}
public function restore(User $user, Customer $customer): bool
diff --git a/app/Policies/FeedbackChannelPolicy.php b/app/Policies/FeedbackChannelPolicy.php
index c088397f..ff4e1f1b 100644
--- a/app/Policies/FeedbackChannelPolicy.php
+++ b/app/Policies/FeedbackChannelPolicy.php
@@ -9,36 +9,36 @@ class FeedbackChannelPolicy
{
public function viewAny(User $user): bool
{
- return in_array($user->role, ['admin', 'manager', 'staff']);
+ return $user->hasPermissionTo('view-channel');
}
- public function view(User $user, FeedbackChannel $feedbackChannel): bool
+ public function view(User $user, FeedbackChannel $channel): bool
{
- return in_array($user->role, ['admin', 'manager', 'staff']);
+ return $user->hasPermissionTo('view-channel');
}
public function create(User $user): bool
{
- return in_array($user->role, ['admin', 'manager']);
+ return $user->hasPermissionTo('create-channel');
}
- public function update(User $user, FeedbackChannel $feedbackChannel): bool
+ public function update(User $user, FeedbackChannel $channel): bool
{
- return in_array($user->role, ['admin', 'manager']);
+ return $user->hasPermissionTo('update-channel');
}
- public function delete(User $user, FeedbackChannel $feedbackChannel): bool
+ public function delete(User $user, FeedbackChannel $channel): bool
{
- return $user->role === 'admin';
+ return $user->hasPermissionTo('delete-channel');
}
- public function restore(User $user, FeedbackChannel $feedbackChannel): bool
+ public function restore(User $user, FeedbackChannel $channel): bool
{
- return $user->role === 'admin';
+ return $user->hasRole('admin');
}
- public function forceDelete(User $user, FeedbackChannel $feedbackChannel): bool
+ public function forceDelete(User $user, FeedbackChannel $channel): bool
{
- return $user->role === 'admin';
+ return $user->hasRole('admin');
}
}
diff --git a/app/Policies/FeedbackPolicy.php b/app/Policies/FeedbackPolicy.php
index 5bd39c3a..f714aa56 100644
--- a/app/Policies/FeedbackPolicy.php
+++ b/app/Policies/FeedbackPolicy.php
@@ -9,27 +9,27 @@ class FeedbackPolicy
{
public function viewAny(User $user): bool
{
- return $user->hasRole(['admin', 'manager', 'staff']);
+ return $user->hasPermissionTo('view-feedback');
}
public function view(User $user, Feedback $feedback): bool
{
- return $user->hasRole(['admin', 'manager', 'staff']);
+ return $user->hasPermissionTo('view-feedback');
}
public function create(User $user): bool
{
- return $user->hasRole(['admin', 'manager', 'staff']);
+ return $user->hasPermissionTo('create-feedback');
}
public function update(User $user, Feedback $feedback): bool
{
- return $user->hasRole(['admin', 'manager', 'staff']);
+ return $user->hasPermissionTo('update-feedback');
}
public function delete(User $user, Feedback $feedback): bool
{
- return $user->hasRole(['admin', 'manager']);
+ return $user->hasPermissionTo('delete-feedback');
}
public function restore(User $user, Feedback $feedback): bool
diff --git a/app/Policies/ProductPolicy.php b/app/Policies/ProductPolicy.php
index 31fc4fbb..4cfaa54b 100644
--- a/app/Policies/ProductPolicy.php
+++ b/app/Policies/ProductPolicy.php
@@ -9,27 +9,27 @@ class ProductPolicy
{
public function viewAny(User $user): bool
{
- return $user->hasRole(['admin', 'manager', 'staff']);
+ return $user->hasPermissionTo('view-product');
}
public function view(User $user, Product $product): bool
{
- return $user->hasRole(['admin', 'manager', 'staff']);
+ return $user->hasPermissionTo('view-product');
}
public function create(User $user): bool
{
- return $user->hasRole(['admin', 'manager']);
+ return $user->hasPermissionTo('create-product');
}
public function update(User $user, Product $product): bool
{
- return $user->hasRole(['admin', 'manager']);
+ return $user->hasPermissionTo('update-product');
}
public function delete(User $user, Product $product): bool
{
- return $user->hasRole('admin');
+ return $user->hasPermissionTo('delete-product');
}
public function restore(User $user, Product $product): bool
diff --git a/app/Policies/RolePolicy.php b/app/Policies/RolePolicy.php
new file mode 100644
index 00000000..e20bfa5d
--- /dev/null
+++ b/app/Policies/RolePolicy.php
@@ -0,0 +1,44 @@
+hasRole('admin');
+ }
+
+ public function view(User $user, Role $role): bool
+ {
+ return $user->hasRole('admin');
+ }
+
+ public function create(User $user): bool
+ {
+ return $user->hasRole('admin');
+ }
+
+ public function update(User $user, Role $role): bool
+ {
+ return $user->hasRole('admin');
+ }
+
+ public function delete(User $user, Role $role): bool
+ {
+ return $user->hasRole('admin') && ! in_array($role->name, ['admin', 'manager', 'staff']);
+ }
+
+ public function restore(User $user, Role $role): bool
+ {
+ return $user->hasRole('admin');
+ }
+
+ public function forceDelete(User $user, Role $role): bool
+ {
+ return $user->hasRole('admin') && ! in_array($role->name, ['admin', 'manager', 'staff']);
+ }
+}
diff --git a/app/Policies/UserPolicy.php b/app/Policies/UserPolicy.php
new file mode 100644
index 00000000..7162c432
--- /dev/null
+++ b/app/Policies/UserPolicy.php
@@ -0,0 +1,43 @@
+hasRole('admin');
+ }
+
+ public function view(User $user, User $model): bool
+ {
+ return $user->hasRole('admin');
+ }
+
+ public function create(User $user): bool
+ {
+ return $user->hasRole('admin');
+ }
+
+ public function update(User $user, User $model): bool
+ {
+ return $user->hasRole('admin');
+ }
+
+ public function delete(User $user, User $model): bool
+ {
+ return $user->hasRole('admin') && $model->id !== $user->id;
+ }
+
+ public function restore(User $user, User $model): bool
+ {
+ return $user->hasRole('admin');
+ }
+
+ public function forceDelete(User $user, User $model): bool
+ {
+ return $user->hasRole('admin') && $model->id !== $user->id;
+ }
+}
diff --git a/app/Providers/Filament/AdminPanelProvider.php b/app/Providers/Filament/AdminPanelProvider.php
index 3ea5138e..972a5eb3 100644
--- a/app/Providers/Filament/AdminPanelProvider.php
+++ b/app/Providers/Filament/AdminPanelProvider.php
@@ -33,17 +33,18 @@ class AdminPanelProvider extends PanelProvider
->path('admin')
->login()
->brandName('AfterSales CRM')
- ->topNavigation()
+ ->sidebarCollapsibleOnDesktop()
->colors([
- 'primary' => '#0058be',
- 'secondary' => '#585f6c',
- 'gray' => '#585f6c',
- 'success' => '#10b981',
- 'warning' => '#f59e0b',
- 'danger' => '#ba1a1a',
- 'info' => '#3b82f6',
+ 'primary' => '#1a56db',
+ 'secondary' => '#64748b',
+ 'gray' => '#64748b',
+ 'success' => '#059669',
+ 'warning' => '#d97706',
+ 'danger' => '#dc2626',
+ 'info' => '#2563eb',
])
->font('Inter')
+ ->favicon(asset('favicon.svg'))
->discoverResources(in: app_path('Filament/Resources'), for: 'App\Filament\Resources')
->discoverPages(in: app_path('Filament/Pages'), for: 'App\Filament\Pages')
->pages([
@@ -55,9 +56,11 @@ class AdminPanelProvider extends PanelProvider
])
->navigationGroups([
NavigationGroup::make()
- ->label('Customer Care'),
+ ->label('Customer Care')
+ ->icon('heroicon-o-chat-bubble-left-right'),
NavigationGroup::make()
- ->label('Management'),
+ ->label('Management')
+ ->icon('heroicon-o-cog-6-tooth'),
])
->middleware([
EncryptCookies::class,
diff --git a/app/Services/ClosingService.php b/app/Services/ClosingService.php
index deee837c..08eae6e7 100644
--- a/app/Services/ClosingService.php
+++ b/app/Services/ClosingService.php
@@ -22,7 +22,7 @@ class ClosingService
]);
}
- if ($actor->hasRole('staff')) {
+ if (! $actor->hasPermissionTo('close-ticket')) {
throw new HttpException(403, __('Chỉ lãnh đạo cấp phòng mới có quyền đóng phiếu.'));
}
diff --git a/database/seeders/AfterSalesSeeder.php b/database/seeders/AfterSalesSeeder.php
index 40052b81..1c4d8b51 100644
--- a/database/seeders/AfterSalesSeeder.php
+++ b/database/seeders/AfterSalesSeeder.php
@@ -19,6 +19,8 @@ class AfterSalesSeeder extends Seeder
Role::create(['name' => 'manager']);
Role::create(['name' => 'staff']);
+ $this->call(PermissionSeeder::class);
+
$admin = User::create([
'name' => 'Admin',
'email' => 'admin@minicrm.local',
diff --git a/database/seeders/PermissionSeeder.php b/database/seeders/PermissionSeeder.php
new file mode 100644
index 00000000..d0f85e12
--- /dev/null
+++ b/database/seeders/PermissionSeeder.php
@@ -0,0 +1,111 @@
+forgetCachedPermissions();
+
+ $permissions = [
+ // Feedback
+ 'view-feedback',
+ 'create-feedback',
+ 'update-feedback',
+ 'delete-feedback',
+ 'add-interaction',
+ 'close-ticket',
+ 'transfer-department',
+
+ // Products
+ 'view-product',
+ 'create-product',
+ 'update-product',
+ 'delete-product',
+
+ // Customers
+ 'view-customer',
+ 'create-customer',
+ 'update-customer',
+ 'delete-customer',
+
+ // Contracts
+ 'view-contract',
+ 'create-contract',
+ 'update-contract',
+ 'delete-contract',
+
+ // Channels
+ 'view-channel',
+ 'create-channel',
+ 'update-channel',
+ 'delete-channel',
+
+ // Tags
+ 'view-tag',
+ 'create-tag',
+ 'update-tag',
+ 'delete-tag',
+
+ // Dashboard & Export
+ 'view-dashboard-widgets',
+ 'export-data',
+ ];
+
+ foreach ($permissions as $permission) {
+ Permission::firstOrCreate(['name' => $permission]);
+ }
+
+ // Admin: all permissions
+ $admin = Role::findByName('admin');
+ $admin->givePermissionTo($permissions);
+
+ // Manager: most except delete and export
+ $manager = Role::findByName('manager');
+ $manager->givePermissionTo([
+ 'view-feedback',
+ 'create-feedback',
+ 'update-feedback',
+ 'delete-feedback',
+ 'add-interaction',
+ 'close-ticket',
+ 'transfer-department',
+ 'view-product',
+ 'create-product',
+ 'update-product',
+ 'view-customer',
+ 'create-customer',
+ 'update-customer',
+ 'view-contract',
+ 'create-contract',
+ 'update-contract',
+ 'view-channel',
+ 'create-channel',
+ 'update-channel',
+ 'view-tag',
+ 'create-tag',
+ 'update-tag',
+ 'view-dashboard-widgets',
+ ]);
+
+ // Staff: read + limited write
+ $staff = Role::findByName('staff');
+ $staff->givePermissionTo([
+ 'view-feedback',
+ 'create-feedback',
+ 'update-feedback',
+ 'add-interaction',
+ 'view-product',
+ 'view-customer',
+ 'view-contract',
+ 'view-channel',
+ 'view-tag',
+ ]);
+ }
+}
diff --git a/public/css/filament-custom.css b/public/css/filament-custom.css
index 3f048923..d6eb87f4 100644
--- a/public/css/filament-custom.css
+++ b/public/css/filament-custom.css
@@ -1,86 +1,81 @@
/* ================================================================
- AfterSales CRM — Custom Filament Theme
- Derived from Material Design tokens in webappUI/ HTML designs
+ AfterSales CRM — Design System v2
+ Material Design 3 inspired, Professional Real-estate CRM
================================================================ */
-/* ---------- Google Fonts ---------- */
-@import url('https://fonts.googleapis.com/css2?family=Inter:wght@400;500;600&family=Manrope:wght@500;600;700;800&family=Material+Symbols+Outlined:wght,FILL@100..700,0..1&display=swap');
+@import url('https://fonts.googleapis.com/css2?family=Inter:wght@400;500;600;700&family=Manrope:wght@500;600;700;800&family=Material+Symbols+Outlined:wght,FILL@100..700,0..1&display=swap');
-/* ---------- CSS Variables (Design Tokens from HTML) ---------- */
+/* ---------- CSS Variables (Design Tokens) ---------- */
:root {
- /* Primary palette */
- --crm-primary: #0058be;
- --crm-primary-hover: #2170e4;
- --crm-primary-container: #2170e4;
+ /* Primary palette — Indigo */
+ --crm-primary: #1a56db;
+ --crm-primary-hover: #1e40af;
+ --crm-primary-light: #e8effc;
+ --crm-primary-container: #dbeafe;
--crm-on-primary: #ffffff;
- --crm-on-primary-container: #fefcff;
- --crm-primary-fixed: #d8e2ff;
- --crm-primary-fixed-dim: #adc6ff;
- --crm-on-primary-fixed: #001a42;
- --crm-on-primary-fixed-variant: #004395;
- --crm-inverse-primary: #adc6ff;
+ --crm-on-primary-container: #1e3a5f;
- /* Secondary palette */
- --crm-secondary: #585f6c;
- --crm-secondary-container: #dce2f3;
+ /* Secondary palette — Slate */
+ --crm-secondary: #64748b;
+ --crm-secondary-container: #f1f5f9;
--crm-on-secondary: #ffffff;
- --crm-on-secondary-container: #5e6572;
- --crm-secondary-fixed: #dce2f3;
- --crm-secondary-fixed-dim: #c0c7d6;
- --crm-on-secondary-fixed: #151c27;
- --crm-on-secondary-fixed-variant: #404754;
+ --crm-on-secondary-container: #334155;
- /* Tertiary */
- --crm-tertiary: #924700;
- --crm-tertiary-container: #b75b00;
- --crm-tertiary-fixed: #ffdcc6;
- --crm-tertiary-fixed-dim: #ffb786;
+ /* Accent */
+ --crm-accent: #7c3aed;
+ --crm-accent-light: #ede9fe;
/* Surface / Background */
- --crm-background: #f9f9ff;
- --crm-surface: #f9f9ff;
- --crm-surface-bright: #f9f9ff;
- --crm-surface-dim: #d8d9e3;
- --crm-surface-container: #ecedf7;
- --crm-surface-container-low: #f2f3fd;
- --crm-surface-container-lowest: #ffffff;
- --crm-surface-container-high: #e6e7f2;
- --crm-surface-container-highest: #e1e2ec;
- --crm-surface-variant: #e1e2ec;
- --crm-surface-tint: #005ac2;
+ --crm-background: #f1f5f9;
+ --crm-surface: #ffffff;
+ --crm-surface-dim: #f8fafc;
+ --crm-surface-container: #f1f5f9;
+ --crm-surface-container-high: #e2e8f0;
+ --crm-surface-hover: #e8effc;
- /* Text on surface */
- --crm-on-surface: #191b23;
- --crm-on-surface-variant: #424754;
- --crm-on-background: #191b23;
- --crm-inverse-surface: #2e3038;
- --crm-inverse-on-surface: #eff0fa;
+ /* Text */
+ --crm-text-primary: #0f172a;
+ --crm-text-secondary: #475569;
+ --crm-text-tertiary: #94a3b8;
+ --crm-text-inverse: #ffffff;
- /* Borders / Outlines */
- --crm-outline: #727785;
- --crm-outline-variant: #c2c6d6;
+ /* Borders */
+ --crm-border: #e2e8f0;
+ --crm-border-strong: #cbd5e1;
+ --crm-border-focus: #1a56db;
- /* Error */
- --crm-error: #ba1a1a;
- --crm-error-container: #ffdad6;
- --crm-on-error: #ffffff;
- --crm-on-error-container: #93000a;
+ /* Status colors */
+ --crm-pending: #d97706;
+ --crm-pending-bg: #fffbeb;
+ --crm-pending-border: #fde68a;
+ --crm-processing: #2563eb;
+ --crm-processing-bg: #eff6ff;
+ --crm-processing-border: #bfdbfe;
+ --crm-resolved: #059669;
+ --crm-resolved-bg: #ecfdf5;
+ --crm-resolved-border: #a7f3d0;
+ --crm-closed: #6b7280;
+ --crm-closed-bg: #f9fafb;
+ --crm-closed-border: #e5e7eb;
+ --crm-escalated: #dc2626;
+ --crm-escalated-bg: #fef2f2;
/* Spacing */
- --crm-nav-height: 56px;
- --crm-margin-x: 1.5rem;
- --crm-gutter: 1rem;
- --crm-stack-gap: 1.5rem;
- --crm-form-gap: 1.25rem;
- --crm-container-max: 1280px;
+ --crm-nav-height: 64px;
+ --crm-sidebar-width: 260px;
+ --crm-radius-sm: 6px;
+ --crm-radius-md: 10px;
+ --crm-radius-lg: 14px;
+ --crm-radius-xl: 18px;
+ --crm-radius-full: 9999px;
- /* Radius */
- --crm-radius: 0.125rem;
- --crm-radius-lg: 0.25rem;
- --crm-radius-xl: 0.5rem;
- --crm-radius-full: 0.75rem;
+ /* Shadows */
+ --crm-shadow-sm: 0 1px 2px rgba(0,0,0,0.05);
+ --crm-shadow-md: 0 4px 6px -1px rgba(0,0,0,0.07), 0 2px 4px -2px rgba(0,0,0,0.05);
+ --crm-shadow-lg: 0 10px 15px -3px rgba(0,0,0,0.08), 0 4px 6px -4px rgba(0,0,0,0.04);
+ --crm-shadow-xl: 0 20px 25px -5px rgba(0,0,0,0.1), 0 8px 10px -6px rgba(0,0,0,0.06);
- /* Font */
+ /* Fonts */
--crm-font-heading: 'Manrope', sans-serif;
--crm-font-body: 'Inter', sans-serif;
}
@@ -88,11 +83,11 @@
/* ---------- Override Filament Defaults ---------- */
/* Force font family everywhere */
+body,
.fi-body,
.fi-main,
.fi-sidebar,
-.fi-topbar,
-body {
+.fi-topbar {
font-family: var(--crm-font-body) !important;
}
@@ -106,184 +101,366 @@ h1, h2, h3 {
font-family: var(--crm-font-heading) !important;
}
-/* Override Filament primary colors */
-.fi-btn.fi-color {
- --c-500: var(--crm-primary);
- --c-600: var(--crm-primary-hover);
-}
-
-.fi-btn.fi-btn-color-primary {
- background-color: var(--crm-primary) !important;
- border-radius: var(--crm-radius) !important;
- box-shadow: 0 1px 2px rgba(0,0,0,0.05) !important;
- font-family: var(--crm-font-body) !important;
- font-weight: 500 !important;
- font-size: 14px !important;
-}
-
-.fi-btn.fi-btn-color-primary:hover {
- background-color: var(--crm-primary-hover) !important;
- filter: brightness(1.1);
-}
-
-/* Sharper border radius globally */
-.fi-card,
-.fi-ta-ctn,
-.fi-fo-tabs,
-.fi-modal-window,
-.fi-dropdown-panel,
-.fi-section,
-input, select, textarea {
- border-radius: var(--crm-radius) !important;
-}
-
-/* Card/section borders */
-.fi-card {
- border: 1px solid var(--crm-outline-variant) !important;
- box-shadow: 0 1px 2px rgba(0,0,0,0.05) !important;
- border-radius: var(--crm-radius-xl) !important;
-}
-
/* Page background */
body {
background-color: var(--crm-background) !important;
- color: var(--crm-on-background) !important;
+ color: var(--crm-text-primary) !important;
}
-/* ---------- TOP NAVIGATION BAR ---------- */
-.fi-top-nav {
- height: var(--crm-nav-height) !important;
- background-color: var(--crm-surface-container-lowest) !important;
- border-bottom: 1px solid var(--crm-outline-variant) !important;
- box-shadow: 0 1px 2px rgba(0,0,0,0.05) !important;
- font-family: var(--crm-font-body) !important;
+/* ---------- SIDEBAR ---------- */
+.fi-sidebar {
+ background: var(--crm-surface) !important;
+ border-right: 1px solid var(--crm-border) !important;
+ box-shadow: none !important;
}
-.fi-top-nav .fi-top-nav-item a {
- font-size: 14px !important;
- font-weight: 500 !important;
- color: var(--crm-on-surface-variant) !important;
- transition: color 0.2s !important;
+.fi-sidebar-header {
+ padding: 20px 20px !important;
+ border-bottom: 1px solid var(--crm-border) !important;
}
-.fi-top-nav .fi-top-nav-item a:hover {
- color: var(--crm-primary) !important;
-}
-
-.fi-top-nav .fi-top-nav-item-active a {
- color: var(--crm-primary) !important;
- border-bottom: 2px solid var(--crm-primary) !important;
-}
-
-/* Brand name in top nav */
-.fi-top-nav .fi-logo {
+.fi-sidebar-brand {
font-family: var(--crm-font-heading) !important;
+ font-weight: 800 !important;
+ font-size: 18px !important;
+ color: var(--crm-text-primary) !important;
+ letter-spacing: -0.02em !important;
+}
+
+.fi-sidebar-nav {
+ padding: 12px !important;
+}
+
+.fi-sidebar-group {
+ margin-bottom: 20px !important;
+}
+
+.fi-sidebar-group-label {
+ font-size: 11px !important;
font-weight: 700 !important;
+ text-transform: uppercase !important;
+ letter-spacing: 0.08em !important;
+ color: var(--crm-text-tertiary) !important;
+ padding: 0 12px !important;
+ margin-bottom: 8px !important;
+}
+
+.fi-sidebar-item {
+ border-radius: var(--crm-radius-md) !important;
+ margin-bottom: 2px !important;
+ padding: 10px 12px !important;
+ transition: all 0.15s ease !important;
+}
+
+.fi-sidebar-item:hover {
+ background: var(--crm-surface-container) !important;
+}
+
+.fi-sidebar-item-active {
+ background: var(--crm-primary-light) !important;
+ color: var(--crm-primary) !important;
+ font-weight: 600 !important;
+}
+
+.fi-sidebar-item-active::before {
+ content: '' !important;
+ position: absolute !important;
+ left: 0 !important;
+ top: 50% !important;
+ transform: translateY(-50%) !important;
+ width: 3px !important;
+ height: 20px !important;
+ background: var(--crm-primary) !important;
+ border-radius: 0 4px 4px 0 !important;
+}
+
+.fi-sidebar-item-icon {
+ color: var(--crm-text-secondary) !important;
+}
+
+.fi-sidebar-item-active .fi-sidebar-item-icon {
+ color: var(--crm-primary) !important;
+}
+
+/* ---------- TOP BAR ---------- */
+.fi-topbar {
+ height: var(--crm-nav-height) !important;
+ background: rgba(255,255,255,0.9) !important;
+ backdrop-filter: blur(8px) !important;
+ border-bottom: 1px solid var(--crm-border) !important;
+ box-shadow: var(--crm-shadow-sm) !important;
+}
+
+.fi-topbar .fi-logo {
+ font-family: var(--crm-font-heading) !important;
+ font-weight: 800 !important;
font-size: 20px !important;
color: var(--crm-primary) !important;
+ letter-spacing: -0.02em !important;
}
-/* ---------- MAIN CONTENT AREA ---------- */
+/* ---------- MAIN CONTENT ---------- */
.fi-main {
background: var(--crm-background) !important;
}
.fi-main-ctn {
- max-width: var(--crm-container-max) !important;
+ max-width: 1400px !important;
margin-left: auto !important;
margin-right: auto !important;
- padding-left: var(--crm-margin-x) !important;
- padding-right: var(--crm-margin-x) !important;
- padding-top: 1.5rem !important;
+ padding: 28px 32px !important;
+}
+
+/* ---------- PAGE HEADER ---------- */
+.fi-header {
+ margin-bottom: 28px !important;
+}
+
+.fi-header-heading {
+ font-family: var(--crm-font-heading) !important;
+ font-size: 28px !important;
+ font-weight: 800 !important;
+ color: var(--crm-text-primary) !important;
+ letter-spacing: -0.02em !important;
+}
+
+.fi-breadcrumbs a,
+.fi-breadcrumbs span {
+ font-size: 13px !important;
+ color: var(--crm-text-tertiary) !important;
+}
+
+/* ---------- CARDS / SECTIONS ---------- */
+.fi-card,
+.fi-section {
+ background: var(--crm-surface) !important;
+ border: 1px solid var(--crm-border) !important;
+ border-radius: var(--crm-radius-lg) !important;
+ box-shadow: var(--crm-shadow-sm) !important;
+ overflow: hidden !important;
+}
+
+.fi-section-header {
+ padding: 20px 24px !important;
+ border-bottom: 1px solid var(--crm-border) !important;
+ background: var(--crm-surface-dim) !important;
+}
+
+.fi-section-header h3 {
+ font-family: var(--crm-font-heading) !important;
+ font-size: 16px !important;
+ font-weight: 700 !important;
+ color: var(--crm-text-primary) !important;
+}
+
+/* ---------- STAT CARDS (Dashboard) ---------- */
+.fi-wi-stats-overview-stat {
+ background: var(--crm-surface) !important;
+ border: 1px solid var(--crm-border) !important;
+ border-radius: var(--crm-radius-lg) !important;
+ box-shadow: var(--crm-shadow-sm) !important;
+ padding: 24px !important;
+ position: relative !important;
+ overflow: hidden !important;
+ transition: all 0.2s ease !important;
+}
+
+.fi-wi-stats-overview-stat:hover {
+ box-shadow: var(--crm-shadow-md) !important;
+ transform: translateY(-2px) !important;
+}
+
+/* Gradient top border for stat cards */
+.fi-wi-stats-overview-stat::before {
+ content: '' !important;
+ position: absolute !important;
+ top: 0 !important;
+ left: 0 !important;
+ right: 0 !important;
+ height: 3px !important;
+ background: linear-gradient(90deg, var(--crm-primary), #3b82f6) !important;
+}
+
+.fi-wi-stats-overview-stat .fi-wi-stats-overview-stat-value {
+ font-family: var(--crm-font-heading) !important;
+ font-size: 36px !important;
+ font-weight: 800 !important;
+ color: var(--crm-text-primary) !important;
+ line-height: 1 !important;
+ letter-spacing: -0.02em !important;
+}
+
+.fi-wi-stats-overview-stat .fi-wi-stats-overview-stat-label {
+ font-family: var(--crm-font-body) !important;
+ font-size: 13px !important;
+ font-weight: 500 !important;
+ color: var(--crm-text-secondary) !important;
+ margin-top: 6px !important;
+}
+
+.fi-wi-stats-overview-stat .fi-wi-stats-overview-stat-description {
+ font-size: 12px !important;
+ color: var(--crm-text-tertiary) !important;
}
/* ---------- TABLES ---------- */
.fi-ta {
- border-radius: var(--crm-radius-xl) !important;
- border: 1px solid var(--crm-outline-variant) !important;
- background: var(--crm-surface-container-lowest) !important;
+ border-radius: var(--crm-radius-lg) !important;
+ border: 1px solid var(--crm-border) !important;
+ background: var(--crm-surface) !important;
+ overflow: hidden !important;
}
.fi-ta-header {
- background: var(--crm-surface-container-low) !important;
- border-bottom: 1px solid var(--crm-outline-variant) !important;
+ background: var(--crm-surface-dim) !important;
+ border-bottom: 1px solid var(--crm-border) !important;
}
.fi-ta-header-cell {
font-family: var(--crm-font-body) !important;
font-size: 12px !important;
- font-weight: 600 !important;
- color: var(--crm-on-surface-variant) !important;
- text-transform: none !important;
+ font-weight: 700 !important;
+ color: var(--crm-text-secondary) !important;
+ text-transform: uppercase !important;
+ letter-spacing: 0.04em !important;
padding: 12px 16px !important;
}
.fi-ta-row {
- border-bottom: 1px solid var(--crm-outline-variant) !important;
+ border-bottom: 1px solid var(--crm-border) !important;
+ transition: background 0.12s ease !important;
}
.fi-ta-row:hover {
- background: var(--crm-surface-container-low) !important;
+ background: var(--crm-surface-hover) !important;
+}
+
+/* Alternating rows */
+.fi-ta-row:nth-child(even) {
+ background: var(--crm-surface-dim) !important;
+}
+
+.fi-ta-row:nth-child(even):hover {
+ background: var(--crm-surface-hover) !important;
}
.fi-ta-cell {
font-family: var(--crm-font-body) !important;
font-size: 14px !important;
- color: var(--crm-on-surface) !important;
- padding: 12px 16px !important;
+ color: var(--crm-text-primary) !important;
+ padding: 14px 16px !important;
+ vertical-align: middle !important;
}
/* ---------- STATUS BADGES ---------- */
.fi-badge {
- border-radius: 4px !important;
- font-size: 11px !important;
+ border-radius: var(--crm-radius-full) !important;
+ font-size: 12px !important;
font-weight: 600 !important;
+ padding: 3px 10px !important;
+ display: inline-flex !important;
+ align-items: center !important;
+ gap: 5px !important;
}
/* Pending - amber */
.fi-badge-color-warning {
- background-color: #fff8e1 !important;
- color: #b45309 !important;
- border: 1px solid #fde68a !important;
+ background-color: var(--crm-pending-bg) !important;
+ color: var(--crm-pending) !important;
+ border: 1px solid var(--crm-pending-border) !important;
}
/* Processing - blue */
.fi-badge-color-info {
- background-color: #d8e2ff !important;
- color: #004395 !important;
- border: 1px solid #adc6ff !important;
+ background-color: var(--crm-processing-bg) !important;
+ color: var(--crm-processing) !important;
+ border: 1px solid var(--crm-processing-border) !important;
}
/* Resolved - green */
.fi-badge-color-success {
- background-color: #ecfdf5 !important;
- color: #047857 !important;
- border: 1px solid #a7f3d0 !important;
+ background-color: var(--crm-resolved-bg) !important;
+ color: var(--crm-resolved) !important;
+ border: 1px solid var(--crm-resolved-border) !important;
}
/* Closed - gray */
.fi-badge-color-gray {
- background-color: #f3f4f6 !important;
- color: #374151 !important;
- border: 1px solid #d1d5db !important;
+ background-color: var(--crm-closed-bg) !important;
+ color: var(--crm-closed) !important;
+ border: 1px solid var(--crm-closed-border) !important;
}
-/* Tag badges */
-.fi-ta-tags .fi-badge {
- background-color: var(--crm-surface-container-high) !important;
- color: var(--crm-on-surface-variant) !important;
- border: 1px solid var(--crm-outline-variant) !important;
- border-radius: 2px !important;
- font-size: 10px !important;
- padding: 1px 6px !important;
+/* Danger badge */
+.fi-badge-color-danger {
+ background-color: var(--crm-escalated-bg) !important;
+ color: var(--crm-escalated) !important;
+ border: 1px solid rgba(220,38,38,0.2) !important;
+}
+
+/* ---------- BUTTONS ---------- */
+.fi-btn {
+ border-radius: var(--crm-radius-md) !important;
+ font-family: var(--crm-font-body) !important;
+ font-weight: 600 !important;
+ font-size: 14px !important;
+ transition: all 0.15s ease !important;
+}
+
+.fi-btn:hover {
+ transform: translateY(-1px) !important;
+}
+
+.fi-btn:active {
+ transform: translateY(0) !important;
+}
+
+/* Primary button */
+.fi-btn.fi-btn-color-primary,
+.fi-btn-primary {
+ background-color: var(--crm-primary) !important;
+ color: var(--crm-on-primary) !important;
+ box-shadow: 0 1px 3px rgba(26,86,219,0.3) !important;
+ border: none !important;
+}
+
+.fi-btn.fi-btn-color-primary:hover,
+.fi-btn-primary:hover {
+ background-color: var(--crm-primary-hover) !important;
+ box-shadow: 0 4px 12px rgba(26,86,219,0.3) !important;
+}
+
+/* Secondary / Outlined button */
+.fi-btn.fi-btn-color-gray,
+.fi-btn.fi-btn-color-secondary {
+ background: var(--crm-surface) !important;
+ border: 1px solid var(--crm-border) !important;
+ color: var(--crm-text-secondary) !important;
+}
+
+.fi-btn.fi-btn-color-gray:hover,
+.fi-btn.fi-btn-color-secondary:hover {
+ background: var(--crm-surface-container) !important;
+ border-color: var(--crm-border-strong) !important;
+}
+
+/* Danger button */
+.fi-btn.fi-btn-color-danger {
+ background: var(--crm-surface) !important;
+ border: 1px solid rgba(220,38,38,0.3) !important;
+ color: var(--crm-escalated) !important;
+}
+
+.fi-btn.fi-btn-color-danger:hover {
+ background: var(--crm-escalated-bg) !important;
}
/* ---------- FORM COMPONENTS ---------- */
.fi-fo-field-label {
font-family: var(--crm-font-body) !important;
- font-size: 14px !important;
+ font-size: 13px !important;
font-weight: 600 !important;
- color: var(--crm-on-surface) !important;
+ color: var(--crm-text-primary) !important;
}
.fi-input-wrp input,
@@ -291,132 +468,97 @@ body {
.fi-input-wrp textarea,
.fi-select-input,
select {
- border: 1px solid var(--crm-outline-variant) !important;
- border-radius: var(--crm-radius) !important;
- background: var(--crm-surface-container-lowest) !important;
- color: var(--crm-on-surface) !important;
+ border: 1px solid var(--crm-border) !important;
+ border-radius: var(--crm-radius-md) !important;
+ background: var(--crm-surface) !important;
+ color: var(--crm-text-primary) !important;
font-family: var(--crm-font-body) !important;
font-size: 14px !important;
- padding: 8px 12px !important;
- box-shadow: 0 1px 2px rgba(0,0,0,0.05) !important;
+ padding: 10px 14px !important;
+ box-shadow: var(--crm-shadow-sm) !important;
+ transition: all 0.15s ease !important;
}
.fi-input-wrp input:focus,
.fi-input-wrp select:focus,
.fi-input-wrp textarea:focus {
border-color: var(--crm-primary) !important;
- box-shadow: 0 0 0 3px rgba(0,88,190,0.15) !important;
- ring: 2px !important;
+ box-shadow: 0 0 0 3px rgba(26,86,219,0.1) !important;
}
-/* Form sections */
-.fi-section {
- border: 1px solid var(--crm-outline-variant) !important;
- border-radius: var(--crm-radius-xl) !important;
- background: var(--crm-surface-container-lowest) !important;
- box-shadow: 0 1px 2px rgba(0,0,0,0.05) !important;
-}
-
-.fi-section-header {
- padding: 16px 24px !important;
- border-bottom: 1px solid rgba(194,198,214,0.5) !important;
- background: rgba(249,249,255,0.5) !important;
-}
-
-/* ---------- STAT CARDS (Dashboard) ---------- */
-.fi-wi-stats-overview-stat {
- background: var(--crm-surface-container-lowest) !important;
- border: 1px solid var(--crm-outline-variant) !important;
- border-radius: var(--crm-radius-xl) !important;
- box-shadow: 0 1px 2px rgba(0,0,0,0.05) !important;
- padding: 20px !important;
-}
-
-.fi-wi-stats-overview-stat .fi-wi-stats-overview-stat-value {
- font-family: var(--crm-font-heading) !important;
- font-size: 32px !important;
- font-weight: 700 !important;
- color: var(--crm-on-background) !important;
-}
-
-.fi-wi-stats-overview-stat .fi-wi-stats-overview-stat-label {
- font-family: var(--crm-font-body) !important;
- font-size: 14px !important;
- font-weight: 600 !important;
- color: var(--crm-on-surface-variant) !important;
-}
-
-/* ---------- PAGE HEADER (breadcrumb + title) ---------- */
-.fi-header {
- margin-bottom: var(--crm-stack-gap) !important;
-}
-
-.fi-breadcrumbs a,
-.fi-breadcrumbs span {
- font-size: 12px !important;
- color: var(--crm-on-surface-variant) !important;
+.fi-input-wrp input::placeholder,
+.fi-input-wrp textarea::placeholder {
+ color: var(--crm-text-tertiary) !important;
}
/* ---------- TABS ---------- */
.fi-tabs {
- border-bottom: 1px solid var(--crm-outline-variant) !important;
- gap: 1.5rem !important;
+ border-bottom: 1px solid var(--crm-border) !important;
+ gap: 0 !important;
}
.fi-tabs .fi-tabs-item {
- padding-bottom: 12px !important;
+ padding: 12px 20px !important;
font-family: var(--crm-font-body) !important;
font-size: 14px !important;
font-weight: 600 !important;
- color: var(--crm-secondary) !important;
+ color: var(--crm-text-secondary) !important;
+ border-bottom: 2px solid transparent !important;
+ transition: all 0.15s ease !important;
+}
+
+.fi-tabs .fi-tabs-item:hover {
+ color: var(--crm-text-primary) !important;
+ background: var(--crm-surface-dim) !important;
}
.fi-tabs .fi-tabs-item-active {
color: var(--crm-primary) !important;
- border-bottom: 2px solid var(--crm-primary) !important;
+ border-bottom-color: var(--crm-primary) !important;
}
/* ---------- MODALS ---------- */
.fi-modal-window {
border-radius: var(--crm-radius-xl) !important;
- border: 1px solid var(--crm-outline-variant) !important;
- box-shadow: 0 20px 25px rgba(0,0,0,0.1) !important;
+ border: 1px solid var(--crm-border) !important;
+ box-shadow: var(--crm-shadow-xl) !important;
}
.fi-modal-heading {
font-family: var(--crm-font-heading) !important;
font-size: 18px !important;
+ font-weight: 700 !important;
+ color: var(--crm-text-primary) !important;
+}
+
+/* ---------- FILTER BAR ---------- */
+.fi-filters {
+ background: var(--crm-surface) !important;
+ border: 1px solid var(--crm-border) !important;
+ border-radius: var(--crm-radius-lg) !important;
+ padding: 16px !important;
+ margin-bottom: 20px !important;
+}
+
+/* ---------- PAGINATION ---------- */
+.fi-pagination .fi-pagination-item {
+ border-radius: var(--crm-radius-sm) !important;
+ border: 1px solid var(--crm-border) !important;
+ background: var(--crm-surface) !important;
+ color: var(--crm-text-secondary) !important;
+ font-size: 13px !important;
font-weight: 600 !important;
+ transition: all 0.15s ease !important;
}
-/* ---------- DELETE / DANGER BUTTONS ---------- */
-.fi-btn.fi-btn-color-danger {
- border: 1px solid rgba(186,26,26,0.3) !important;
- background: var(--crm-surface-container-lowest) !important;
- color: var(--crm-error) !important;
- border-radius: var(--crm-radius) !important;
- font-weight: 500 !important;
+.fi-pagination .fi-pagination-item:hover {
+ background: var(--crm-surface-container) !important;
}
-.fi-btn.fi-btn-color-danger:hover {
- background: var(--crm-error-container) !important;
-}
-
-/* ---------- SECONDARY / OUTLINED BUTTONS ---------- */
-.fi-btn.fi-btn-color-gray,
-.fi-btn.fi-btn-color-secondary {
- background: var(--crm-surface-container-lowest) !important;
- border: 1px solid var(--crm-outline-variant) !important;
- color: var(--crm-secondary) !important;
- border-radius: var(--crm-radius) !important;
- font-family: var(--crm-font-body) !important;
- font-weight: 500 !important;
- font-size: 14px !important;
-}
-
-.fi-btn.fi-btn-color-gray:hover,
-.fi-btn.fi-btn-color-secondary:hover {
- background: var(--crm-surface-variant) !important;
+.fi-pagination .fi-pagination-item-active {
+ background-color: var(--crm-primary) !important;
+ color: var(--crm-on-primary) !important;
+ border-color: var(--crm-primary) !important;
}
/* ---------- TOGGLE SWITCH ---------- */
@@ -430,62 +572,62 @@ select {
border-color: var(--crm-primary) !important;
}
-/* ---------- FILTER BAR ---------- */
-.fi-filters {
- background: var(--crm-surface-container-lowest) !important;
- border: 1px solid var(--crm-outline-variant) !important;
+/* ---------- WIDGETS ---------- */
+.fi-widget {
+ background: var(--crm-surface) !important;
+ border: 1px solid var(--crm-border) !important;
border-radius: var(--crm-radius-lg) !important;
- padding: 1rem !important;
- margin-bottom: var(--crm-stack-gap) !important;
+ box-shadow: var(--crm-shadow-sm) !important;
}
-/* ---------- PAGINATION ---------- */
-.fi-pagination .fi-pagination-item-active {
- background-color: var(--crm-primary) !important;
- color: var(--crm-on-primary) !important;
- border-radius: var(--crm-radius) !important;
+.fi-widget-heading {
+ font-family: var(--crm-font-heading) !important;
+ font-size: 16px !important;
+ font-weight: 700 !important;
+ color: var(--crm-text-primary) !important;
}
-/* ---------- SIDEBAR (hide since we use top nav) ---------- */
-.fi-sidebar {
- display: none !important;
-}
-
-/* Adjust main content when sidebar is hidden */
-.fi-main-ctn {
- padding-left: var(--crm-margin-x) !important;
+/* Chart widget */
+.fi-wi-chart {
+ background: var(--crm-surface) !important;
+ border: 1px solid var(--crm-border) !important;
+ border-radius: var(--crm-radius-lg) !important;
}
/* ---------- NOTIFICATION BELL ---------- */
.fi-icon-btn {
- color: var(--crm-on-surface-variant) !important;
+ color: var(--crm-text-secondary) !important;
+ border-radius: var(--crm-radius-md) !important;
+ transition: all 0.15s ease !important;
}
.fi-icon-btn:hover {
color: var(--crm-primary) !important;
+ background: var(--crm-surface-container) !important;
}
/* ---------- USER MENU ---------- */
.fi-user-menu .fi-user-menu-trigger {
font-family: var(--crm-font-body) !important;
font-size: 14px !important;
+ font-weight: 500 !important;
}
-/* ---------- DARK MODE OVERRIDES ---------- */
-.dark, [class*="dark"] {
- --crm-background: #0f172a;
- --crm-surface-container-lowest: #1e293b;
- --crm-surface-container-high: #334155;
- --crm-surface-variant: #334155;
- --crm-on-surface: #e2e8f0;
- --crm-on-surface-variant: #94a3b8;
- --crm-on-background: #e2e8f0;
- --crm-outline-variant: #475569;
+/* ---------- BREADCRUMBS ---------- */
+.fi-breadcrumbs {
+ margin-bottom: 0 !important;
}
-/* ---------- FIX: remove Filament's default blue backgrounds ---------- */
-.fi-sidebar, .fi-topbar {
- background-color: var(--crm-surface-container-lowest) !important;
+/* ---------- ALERT / NOTIFICATION ---------- */
+.fi-notification {
+ border-radius: var(--crm-radius-md) !important;
+ border: 1px solid var(--crm-border) !important;
+ box-shadow: var(--crm-shadow-md) !important;
+}
+
+/* ---------- RELATION MANAGER ---------- */
+.fi-relation-manager {
+ margin-top: 24px !important;
}
/* ---------- FIX: Icon sizing ---------- */
@@ -514,7 +656,61 @@ svg[class*="fi-icon"] {
/* ---------- Similar Cases footer panel ---------- */
.fi-footer {
margin-top: 2rem;
- background: var(--crm-surface-container-lowest) !important;
- border: 1px solid var(--crm-outline-variant) !important;
- border-radius: var(--crm-radius-xl) !important;
+ background: var(--crm-surface) !important;
+ border: 1px solid var(--crm-border) !important;
+ border-radius: var(--crm-radius-lg) !important;
+}
+
+/* ---------- DARK MODE ---------- */
+.dark, [class*="dark"] {
+ --crm-background: #0f172a;
+ --crm-surface: #1e293b;
+ --crm-surface-dim: #1e293b;
+ --crm-surface-container: #334155;
+ --crm-surface-hover: #334155;
+ --crm-text-primary: #e2e8f0;
+ --crm-text-secondary: #94a3b8;
+ --crm-text-tertiary: #64748b;
+ --crm-border: #334155;
+ --crm-border-strong: #475569;
+ --crm-primary: #60a5fa;
+ --crm-primary-hover: #3b82f6;
+ --crm-primary-light: rgba(96,165,250,0.1);
+}
+
+.dark .fi-sidebar,
+[class*="dark"] .fi-sidebar {
+ background: #1e293b !important;
+ border-right-color: #334155 !important;
+}
+
+.dark .fi-topbar,
+[class*="dark"] .fi-topbar {
+ background: rgba(15,23,42,0.9) !important;
+ border-bottom-color: #334155 !important;
+}
+
+/* ---------- ANIMATIONS ---------- */
+@keyframes fadeIn {
+ from { opacity: 0; transform: translateY(8px); }
+ to { opacity: 1; transform: translateY(0); }
+}
+
+.fi-main {
+ animation: fadeIn 0.3s ease !important;
+}
+
+/* ---------- ESCALATED INDICATOR ---------- */
+.fi-badge-color-danger::before {
+ content: '' !important;
+ width: 6px !important;
+ height: 6px !important;
+ border-radius: 50% !important;
+ background: var(--crm-escalated) !important;
+ animation: pulse 2s infinite !important;
+}
+
+@keyframes pulse {
+ 0%, 100% { opacity: 1; }
+ 50% { opacity: 0.5; }
}
diff --git a/public/favicon.svg b/public/favicon.svg
new file mode 100644
index 00000000..d874dc3a
--- /dev/null
+++ b/public/favicon.svg
@@ -0,0 +1,12 @@
+
diff --git a/tests/Feature/ClosingPermissionTest.php b/tests/Feature/ClosingPermissionTest.php
index 74faaf73..c0c95d8b 100644
--- a/tests/Feature/ClosingPermissionTest.php
+++ b/tests/Feature/ClosingPermissionTest.php
@@ -7,12 +7,27 @@ use App\Models\FeedbackAttachment;
use App\Models\FeedbackChannel;
use App\Models\User;
use App\Services\ClosingService;
+use Spatie\Permission\Models\Permission;
+use Spatie\Permission\Models\Role;
uses(\Illuminate\Foundation\Testing\RefreshDatabase::class);
+beforeEach(function () {
+ app()[\Spatie\Permission\PermissionRegistrar::class]->forgetCachedPermissions();
+
+ // Create permissions
+ Permission::firstOrCreate(['name' => 'close-ticket']);
+ Permission::firstOrCreate(['name' => 'view-feedback']);
+ Permission::firstOrCreate(['name' => 'create-feedback']);
+ Permission::firstOrCreate(['name' => 'update-feedback']);
+ Permission::firstOrCreate(['name' => 'add-interaction']);
+ Permission::firstOrCreate(['name' => 'transfer-department']);
+});
+
// ─── Scenario 1: Staff cannot close ticket ───────────────────────────
test('staff cannot close ticket - returns 403 forbidden', function () {
- \Spatie\Permission\Models\Role::create(['name' => 'staff']);
+ $staffRole = Role::create(['name' => 'staff']);
+ $staffRole->givePermissionTo(['view-feedback', 'create-feedback', 'update-feedback', 'add-interaction']);
$staff = User::factory()->create();
$staff->assignRole('staff');
@@ -45,7 +60,8 @@ test('staff cannot close ticket - returns 403 forbidden', function () {
// ─── Scenario 2: Manager cannot close without proof_of_resolution ────
test('manager cannot close ticket without proof_of_resolution evidence', function () {
- \Spatie\Permission\Models\Role::create(['name' => 'manager']);
+ $managerRole = Role::create(['name' => 'manager']);
+ $managerRole->givePermissionTo(['close-ticket', 'view-feedback', 'create-feedback', 'update-feedback', 'transfer-department']);
$manager = User::factory()->create();
$manager->assignRole('manager');
@@ -81,7 +97,9 @@ test('manager cannot close ticket without proof_of_resolution evidence', functio
// ─── Scenario 2b: Manager CAN close with proof_of_resolution ─────────
test('manager can close ticket with proof_of_resolution evidence', function () {
\Illuminate\Support\Facades\Notification::fake();
- \Spatie\Permission\Models\Role::create(['name' => 'manager']);
+
+ $managerRole = Role::create(['name' => 'manager']);
+ $managerRole->givePermissionTo(['close-ticket', 'view-feedback', 'create-feedback', 'update-feedback', 'transfer-department']);
$manager = User::factory()->create();
$manager->assignRole('manager');
@@ -122,7 +140,8 @@ test('manager can close ticket with proof_of_resolution evidence', function () {
// ─── Scenario 2c: Manager cannot close ticket from other department ──
test('manager cannot close ticket from department they do not manage', function () {
- \Spatie\Permission\Models\Role::create(['name' => 'manager']);
+ $managerRole = Role::create(['name' => 'manager']);
+ $managerRole->givePermissionTo(['close-ticket', 'view-feedback', 'create-feedback', 'update-feedback', 'transfer-department']);
$manager = User::factory()->create();
$manager->assignRole('manager');
diff --git a/tests/Feature/TransferFlowTest.php b/tests/Feature/TransferFlowTest.php
index e413616b..17b3be02 100644
--- a/tests/Feature/TransferFlowTest.php
+++ b/tests/Feature/TransferFlowTest.php
@@ -7,12 +7,24 @@ use App\Models\FeedbackChannel;
use App\Models\TicketTransferLog;
use App\Models\User;
use App\Services\TransferService;
+use Spatie\Permission\Models\Permission;
+use Spatie\Permission\Models\Role;
uses(\Illuminate\Foundation\Testing\RefreshDatabase::class);
+beforeEach(function () {
+ app()[\Spatie\Permission\PermissionRegistrar::class]->forgetCachedPermissions();
+
+ Permission::firstOrCreate(['name' => 'transfer-department']);
+ Permission::firstOrCreate(['name' => 'view-feedback']);
+ Permission::firstOrCreate(['name' => 'create-feedback']);
+ Permission::firstOrCreate(['name' => 'update-feedback']);
+});
+
// ─── Scenario 3: Transfer Flow ──────────────────────────────────────
test('transfer creates log, updates department, and notifies manager', function () {
- \Spatie\Permission\Models\Role::create(['name' => 'manager']);
+ $managerRole = Role::create(['name' => 'manager']);
+ $managerRole->givePermissionTo(['transfer-department', 'view-feedback', 'create-feedback', 'update-feedback']);
\Illuminate\Support\Facades\Notification::fake();
@@ -73,7 +85,8 @@ test('transfer creates log, updates department, and notifies manager', function
// ─── Transfer without reason should fail ────────────────────────────
test('transfer without reason throws validation error', function () {
- \Spatie\Permission\Models\Role::create(['name' => 'manager']);
+ $managerRole = Role::create(['name' => 'manager']);
+ $managerRole->givePermissionTo(['transfer-department', 'view-feedback', 'create-feedback', 'update-feedback']);
$sender = User::factory()->create();
$sender->assignRole('manager');