feat: AfterSales CRM - SOP compliant real-estate customer care system

- Departments + cross-department transfer workflow
- Role-based closing (staff→resolved, manager→closed) with proof_of_resolution
- Private file storage with collection system + temporary signed URLs
- Dashboard: resolved tickets table, stats, handler performance bar chart
- Spatie RBAC (admin/manager/staff)
- Notifications: TicketTransferred, TicketClosed (database + mail)
- Pest tests: 8 tests, 21 assertions
- Docker production-ready (Dockerfile + compose + entrypoint)

app/Filament/Resources/Customers/Schemas/CustomerForm.php

@@ -0,0 +1,50 @@
+<?php
+
+namespace App\Filament\Resources\Customers\Schemas;
+
+use Filament\Forms\Components\Select;
+use Filament\Forms\Components\Textarea;
+use Filament\Forms\Components\TextInput;
+use Filament\Schemas\Components\Section;
+use Filament\Schemas\Schema;
+
+class CustomerForm
+{
+    public static function configure(Schema $schema): Schema
+    {
+        return $schema
+            ->components([
+                Section::make('Customer Information')
+                    ->schema([
+                        TextInput::make('name')
+                            ->required()
+                            ->maxLength(255),
+                        TextInput::make('email')
+                            ->email()
+                            ->maxLength(255),
+                        TextInput::make('phone')
+                            ->tel()
+                            ->maxLength(255),
+                        Textarea::make('address')
+                            ->columnSpanFull(),
+                        Select::make('status')
+                            ->options([
+                                'active' => 'Active',
+                                'inactive' => 'Inactive',
+                            ])
+                            ->default('active')
+                            ->required(),
+                    ])
+                    ->columns(2),
+
+                Section::make('Owned Products')
+                    ->schema([
+                        Select::make('products')
+                            ->relationship('products', 'name')
+                            ->multiple()
+                            ->preload()
+                            ->columnSpanFull(),
+                    ]),
+            ]);
+    }
+}