feat: AfterSales CRM - SOP compliant real-estate customer care system

- Departments + cross-department transfer workflow
- Role-based closing (staff→resolved, manager→closed) with proof_of_resolution
- Private file storage with collection system + temporary signed URLs
- Dashboard: resolved tickets table, stats, handler performance bar chart
- Spatie RBAC (admin/manager/staff)
- Notifications: TicketTransferred, TicketClosed (database + mail)
- Pest tests: 8 tests, 21 assertions
- Docker production-ready (Dockerfile + compose + entrypoint)

app/Filament/Resources/Feedback/Tables/FeedbackTable.php

@@ -0,0 +1,86 @@
+<?php
+
+namespace App\Filament\Resources\Feedback\Tables;
+
+use Filament\Actions\BulkActionGroup;
+use Filament\Actions\DeleteBulkAction;
+use Filament\Actions\EditAction;
+use Filament\Tables\Columns\IconColumn;
+use Filament\Tables\Columns\TextColumn;
+use Filament\Tables\Filters\SelectFilter;
+use Filament\Tables\Table;
+
+class FeedbackTable
+{
+    public static function configure(Table $table): Table
+    {
+        return $table
+            ->columns([
+                TextColumn::make('title')
+                    ->searchable()
+                    ->sortable(),
+                TextColumn::make('customer.name')
+                    ->searchable()
+                    ->sortable(),
+                TextColumn::make('customerProduct.product.name')
+                    ->label('Product')
+                    ->placeholder('General')
+                    ->sortable(),
+                TextColumn::make('feedbackChannel.name')
+                    ->label('Channel'),
+                TextColumn::make('tags.name')
+                    ->badge()
+                    ->separator(','),
+                TextColumn::make('status')
+                    ->badge()
+                    ->color(fn(string $state): string => match ($state) {
+                        'pending' => 'warning',
+                        'processing' => 'info',
+                        'resolved' => 'success',
+                        'closed' => 'gray',
+                        default => 'gray',
+                    }),
+                TextColumn::make('currentDepartment.name')
+                    ->label('Department')
+                    ->toggleable(),
+                TextColumn::make('assignedTo.name')
+                    ->label('Assigned To')
+                    ->toggleable(),
+                IconColumn::make('is_escalated')
+                    ->label('Escalated')
+                    ->boolean()
+                    ->toggleable(),
+                TextColumn::make('created_at')
+                    ->dateTime()
+                    ->sortable()
+                    ->toggleable(),
+            ])
+            ->filters([
+                SelectFilter::make('status')
+                    ->options([
+                        'pending' => 'Pending',
+                        'processing' => 'Processing',
+                        'resolved' => 'Resolved',
+                        'closed' => 'Closed',
+                    ]),
+                SelectFilter::make('feedback_channel_id')
+                    ->relationship('feedbackChannel', 'name')
+                    ->label('Channel'),
+                SelectFilter::make('current_department_id')
+                    ->relationship('currentDepartment', 'name')
+                    ->label('Department'),
+                SelectFilter::make('assigned_to')
+                    ->relationship('assignedTo', 'name')
+                    ->label('Assigned To'),
+            ])
+            ->recordActions([
+                EditAction::make(),
+            ])
+            ->toolbarActions([
+                BulkActionGroup::make([
+                    DeleteBulkAction::make(),
+                ]),
+            ])
+            ->defaultSort('created_at', 'desc');
+    }
+}