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feat: AfterSales CRM - SOP compliant real-estate customer care system

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- Departments + cross-department transfer workflow
- Role-based closing (staff→resolved, manager→closed) with proof_of_resolution
- Private file storage with collection system + temporary signed URLs
- Dashboard: resolved tickets table, stats, handler performance bar chart
- Spatie RBAC (admin/manager/staff)
- Notifications: TicketTransferred, TicketClosed (database + mail)
- Pest tests: 8 tests, 21 assertions
- Docker production-ready (Dockerfile + compose + entrypoint)
This commit is contained in:
phuongtc
2026-04-27 05:29:48 +00:00
parent 8ad7826f56
commit 887765bbd7
134 changed files with 17416 additions and 45 deletions
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57
app/Filament/Resources/FeedbackChannels/FeedbackChannelResource.php Normal file
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<?php
namespace App\Filament\Resources\FeedbackChannels;
use App\Filament\Resources\FeedbackChannels\Pages\CreateFeedbackChannel;
use App\Filament\Resources\FeedbackChannels\Pages\EditFeedbackChannel;
use App\Filament\Resources\FeedbackChannels\Pages\ListFeedbackChannels;
use App\Filament\Resources\FeedbackChannels\Schemas\FeedbackChannelForm;
use App\Filament\Resources\FeedbackChannels\Tables\FeedbackChannelsTable;
use App\Models\FeedbackChannel;
use BackedEnum;
use Filament\Resources\Resource;
use Filament\Schemas\Schema;
use Filament\Support\Icons\Heroicon;
use Filament\Tables\Table;
class FeedbackChannelResource extends Resource
{
protected static ?string $model = FeedbackChannel::class;
protected static string|BackedEnum|null $navigationIcon = Heroicon::OutlinedInboxStack;
protected static ?string $pluralLabel = 'Channels';
protected static ?int $navigationSort = 3;
public static function getNavigationGroup(): ?string
{
return 'Management';
}
public static function form(Schema $schema): Schema
{
return FeedbackChannelForm::configure($schema);
}
public static function table(Table $table): Table
{
return FeedbackChannelsTable::configure($table);
}
public static function getRelations(): array
{
return [
//
];
}
public static function getPages(): array
{
return [
'index' => ListFeedbackChannels::route('/'),
'create' => CreateFeedbackChannel::route('/create'),
'edit' => EditFeedbackChannel::route('/{record}/edit'),
];
}
}

11
app/Filament/Resources/FeedbackChannels/Pages/CreateFeedbackChannel.php Normal file
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<?php
namespace App\Filament\Resources\FeedbackChannels\Pages;
use App\Filament\Resources\FeedbackChannels\FeedbackChannelResource;
use Filament\Resources\Pages\CreateRecord;
class CreateFeedbackChannel extends CreateRecord
{
protected static string $resource = FeedbackChannelResource::class;
}

19
app/Filament/Resources/FeedbackChannels/Pages/EditFeedbackChannel.php Normal file
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<?php
namespace App\Filament\Resources\FeedbackChannels\Pages;
use App\Filament\Resources\FeedbackChannels\FeedbackChannelResource;
use Filament\Actions\DeleteAction;
use Filament\Resources\Pages\EditRecord;
class EditFeedbackChannel extends EditRecord
{
protected static string $resource = FeedbackChannelResource::class;
protected function getHeaderActions(): array
{
return [
DeleteAction::make(),
];
}
}

19
app/Filament/Resources/FeedbackChannels/Pages/ListFeedbackChannels.php Normal file
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<?php
namespace App\Filament\Resources\FeedbackChannels\Pages;
use App\Filament\Resources\FeedbackChannels\FeedbackChannelResource;
use Filament\Actions\CreateAction;
use Filament\Resources\Pages\ListRecords;
class ListFeedbackChannels extends ListRecords
{
protected static string $resource = FeedbackChannelResource::class;
protected function getHeaderActions(): array
{
return [
CreateAction::make(),
];
}
}

34
app/Filament/Resources/FeedbackChannels/Schemas/FeedbackChannelForm.php Normal file
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<?php
namespace App\Filament\Resources\FeedbackChannels\Schemas;
use Filament\Forms\Components\TextInput;
use Filament\Forms\Components\Toggle;
use Filament\Schemas\Components\Section;
use Filament\Schemas\Schema;
class FeedbackChannelForm
{
public static function configure(Schema $schema): Schema
{
return $schema
->components([
Section::make()
->schema([
TextInput::make('name')
->required()
->maxLength(255),
TextInput::make('slug')
->required()
->maxLength(255)
->unique(ignoreRecord: true),
TextInput::make('icon')
->maxLength(255)
->hint('Heroicon name or emoji'),
Toggle::make('is_active')
->default(true),
])
->columns(2),
]);
}
}

46
app/Filament/Resources/FeedbackChannels/Tables/FeedbackChannelsTable.php Normal file
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<?php
namespace App\Filament\Resources\FeedbackChannels\Tables;
use Filament\Actions\BulkActionGroup;
use Filament\Actions\DeleteBulkAction;
use Filament\Actions\EditAction;
use Filament\Tables\Columns\IconColumn;
use Filament\Tables\Columns\TextColumn;
use Filament\Tables\Table;
class FeedbackChannelsTable
{
public static function configure(Table $table): Table
{
return $table
->columns([
TextColumn::make('name')
->searchable()
->sortable(),
TextColumn::make('slug')
->searchable(),
IconColumn::make('is_active')
->boolean()
->label('Active'),
TextColumn::make('feedbacks_count')
->counts('feedbacks')
->label('Feedbacks'),
TextColumn::make('created_at')
->dateTime()
->sortable()
->toggleable(),
])
->filters([
//
])
->recordActions([
EditAction::make(),
])
->toolbarActions([
BulkActionGroup::make([
DeleteBulkAction::make(),
]),
]);
}
}