feat: AfterSales CRM - SOP compliant real-estate customer care system

- Departments + cross-department transfer workflow
- Role-based closing (staff→resolved, manager→closed) with proof_of_resolution
- Private file storage with collection system + temporary signed URLs
- Dashboard: resolved tickets table, stats, handler performance bar chart
- Spatie RBAC (admin/manager/staff)
- Notifications: TicketTransferred, TicketClosed (database + mail)
- Pest tests: 8 tests, 21 assertions
- Docker production-ready (Dockerfile + compose + entrypoint)

app/Filament/Resources/Products/Pages/CreateProduct.php

@@ -0,0 +1,11 @@
+<?php
+
+namespace App\Filament\Resources\Products\Pages;
+
+use App\Filament\Resources\Products\ProductResource;
+use Filament\Resources\Pages\CreateRecord;
+
+class CreateProduct extends CreateRecord
+{
+    protected static string $resource = ProductResource::class;
+}

app/Filament/Resources/Products/Pages/EditProduct.php

@@ -0,0 +1,19 @@
+<?php
+
+namespace App\Filament\Resources\Products\Pages;
+
+use App\Filament\Resources\Products\ProductResource;
+use Filament\Actions\DeleteAction;
+use Filament\Resources\Pages\EditRecord;
+
+class EditProduct extends EditRecord
+{
+    protected static string $resource = ProductResource::class;
+
+    protected function getHeaderActions(): array
+    {
+        return [
+            DeleteAction::make(),
+        ];
+    }
+}

app/Filament/Resources/Products/Pages/ListProducts.php

@@ -0,0 +1,19 @@
+<?php
+
+namespace App\Filament\Resources\Products\Pages;
+
+use App\Filament\Resources\Products\ProductResource;
+use Filament\Actions\CreateAction;
+use Filament\Resources\Pages\ListRecords;
+
+class ListProducts extends ListRecords
+{
+    protected static string $resource = ProductResource::class;
+
+    protected function getHeaderActions(): array
+    {
+        return [
+            CreateAction::make(),
+        ];
+    }
+}

app/Filament/Resources/Products/ProductResource.php

@@ -0,0 +1,57 @@
+<?php
+
+namespace App\Filament\Resources\Products;
+
+use App\Filament\Resources\Products\Pages\CreateProduct;
+use App\Filament\Resources\Products\Pages\EditProduct;
+use App\Filament\Resources\Products\Pages\ListProducts;
+use App\Filament\Resources\Products\Schemas\ProductForm;
+use App\Filament\Resources\Products\Tables\ProductsTable;
+use App\Models\Product;
+use BackedEnum;
+use Filament\Resources\Resource;
+use Filament\Schemas\Schema;
+use Filament\Support\Icons\Heroicon;
+use Filament\Tables\Table;
+
+class ProductResource extends Resource
+{
+    protected static ?string $model = Product::class;
+
+    protected static string|BackedEnum|null $navigationIcon = Heroicon::OutlinedBuildingStorefront;
+
+    protected static ?string $pluralLabel = 'Products';
+
+    protected static ?int $navigationSort = 1;
+
+    public static function getNavigationGroup(): ?string
+    {
+        return 'Management';
+    }
+
+    public static function form(Schema $schema): Schema
+    {
+        return ProductForm::configure($schema);
+    }
+
+    public static function table(Table $table): Table
+    {
+        return ProductsTable::configure($table);
+    }
+
+    public static function getRelations(): array
+    {
+        return [
+            //
+        ];
+    }
+
+    public static function getPages(): array
+    {
+        return [
+            'index' => ListProducts::route('/'),
+            'create' => CreateProduct::route('/create'),
+            'edit' => EditProduct::route('/{record}/edit'),
+        ];
+    }
+}

app/Filament/Resources/Products/Schemas/ProductForm.php

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+<?php
+
+namespace App\Filament\Resources\Products\Schemas;
+
+use Filament\Forms\Components\Select;
+use Filament\Forms\Components\Textarea;
+use Filament\Forms\Components\TextInput;
+use Filament\Schemas\Components\Section;
+use Filament\Schemas\Schema;
+
+class ProductForm
+{
+    public static function configure(Schema $schema): Schema
+    {
+        return $schema
+            ->components([
+                Section::make()
+                    ->schema([
+                        TextInput::make('name')
+                            ->required()
+                            ->maxLength(255),
+                        Textarea::make('description')
+                            ->columnSpanFull(),
+                        Select::make('status')
+                            ->options([
+                                'active' => 'Active',
+                                'inactive' => 'Inactive',
+                                'sold_out' => 'Sold Out',
+                            ])
+                            ->default('active')
+                            ->required(),
+                    ])
+                    ->columns(2),
+            ]);
+    }
+}

app/Filament/Resources/Products/Tables/ProductsTable.php

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+<?php
+
+namespace App\Filament\Resources\Products\Tables;
+
+use Filament\Actions\BulkActionGroup;
+use Filament\Actions\DeleteBulkAction;
+use Filament\Actions\EditAction;
+use Filament\Tables\Columns\TextColumn;
+use Filament\Tables\Filters\SelectFilter;
+use Filament\Tables\Table;
+
+class ProductsTable
+{
+    public static function configure(Table $table): Table
+    {
+        return $table
+            ->columns([
+                TextColumn::make('name')
+                    ->searchable()
+                    ->sortable(),
+                TextColumn::make('status')
+                    ->badge()
+                    ->color(fn(string $state): string => match ($state) {
+                        'active' => 'success',
+                        'inactive' => 'gray',
+                        'sold_out' => 'danger',
+                        default => 'gray',
+                    }),
+                TextColumn::make('description')
+                    ->limit(50)
+                    ->toggleable(isToggledHiddenByDefault: true),
+                TextColumn::make('customers_count')
+                    ->counts('customers')
+                    ->label('Owners'),
+                TextColumn::make('created_at')
+                    ->dateTime()
+                    ->sortable()
+                    ->toggleable(),
+            ])
+            ->filters([
+                SelectFilter::make('status')
+                    ->options([
+                        'active' => 'Active',
+                        'inactive' => 'Inactive',
+                        'sold_out' => 'Sold Out',
+                    ]),
+            ])
+            ->recordActions([
+                EditAction::make(),
+            ])
+            ->toolbarActions([
+                BulkActionGroup::make([
+                    DeleteBulkAction::make(),
+                ]),
+            ]);
+    }
+}