feat: AfterSales CRM - SOP compliant real-estate customer care system

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- Departments + cross-department transfer workflow
- Role-based closing (staff→resolved, manager→closed) with proof_of_resolution
- Private file storage with collection system + temporary signed URLs
- Dashboard: resolved tickets table, stats, handler performance bar chart
- Spatie RBAC (admin/manager/staff)
- Notifications: TicketTransferred, TicketClosed (database + mail)
- Pest tests: 8 tests, 21 assertions
- Docker production-ready (Dockerfile + compose + entrypoint)

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phuongtc

2026-04-27 05:29:48 +00:00

parent 8ad7826f56

commit 887765bbd7

134 changed files with 17416 additions and 45 deletions

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