@@ -47,21 +47,21 @@
@switch($case->status)
@case('pending')
- Pending
+ {{ __('app.status_pending') }}
@break
@case('processing')
- Processing
+ {{ __('app.status_processing') }}
@break
@case('resolved')
- Resolved
+ {{ __('app.status_resolved') }}
@break
@case('closed')
- Closed
+ {{ __('app.status_closed') }}
@break
@endswitch
- {{ $case->assignedTo?->name ?? 'Unassigned' }}
+ {{ $case->assignedTo?->name ?? __('app.unassigned') }}
{{ $case->created_at->format('d/m/Y') }}
diff --git a/webappUI/dashboard.html b/webappUI/dashboard.html
new file mode 100644
index 00000000..6195625c
--- /dev/null
+++ b/webappUI/dashboard.html
@@ -0,0 +1,417 @@
+
+
+
+ Dashboard — AfterSales CRM
+
+
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+
42
+
Resolved Tickets
+
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+
2.5h
+
Avg Processing Time
+
+
+
+
+
8
+
Pending Tickets
+
+
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+
+
+
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+
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+ 45m
+ Staff A
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+ 62m
+ Staff B
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+ 31m
+ Staff C
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+ 52m
+ Staff D
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+ 38m
+ Staff E
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+ 68m
+ Staff F
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+ Title
+ Customer
+ Product
+ Contract
+ Channel
+ Status
+ Department
+ Assigned To
+ Created
+
+
+
+
+ Leak in bathroom
+
+
+ Sunrise A1
+ Sale chat ZaloPending CSKH
+
+
+
+ 2 hours ago
+
+
+ AC not working
+
+
+ Green Valley
+ Lease mail EmailProcessing Kỹ thuật
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+
+
+ 5 hours ago
+
+
+
+
+
+
+
+
+ Ocean Tower
+ BCC phone PhoneEscalated CSKH
+
+
+
+ 1 day ago
+
+
+ Paint crack in living room
+
+
+ Park Hill
+ Sale description DocumentResolved Kỹ thuật
+
+
+
+ 3 days ago
+
+
+ Window seal broken
+
+
+ Sunrise A2
+ Lease person In PersonClosed CSKH
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+
+
+ 1 week ago
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+
+
+
+
+
+
+
Ticket #12 — AfterSales CRM
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+ arrow_back
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+
Leak in bathroom
+
Pending
+
+ warning
+ Escalated
+
+
+
+ Ticket #12
+ •
+ Created 2 hours ago
+ •
+ By Nguyễn A
+ •
+ Via Zalo
+
+
+
+
+ edit
+ Edit
+
+
+ print
+ Print
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+
Content
+
+ Water is leaking from the bathroom ceiling. The leak started 3 days ago and has gotten worse. There's water damage on the ceiling and water dripping onto the floor. I've placed a bucket but need urgent repair. The apartment is Sunrise A1, Floor 12, Unit 1205.
+
+
+
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+
Customer
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+
NA
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+
Nguyễn A
+
nguyen.a@email.com
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+
Product
+
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+ apartment
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+
+
Sunrise A1
+
Floor 12, Unit 1205
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+
Tags
+
+ Plumbing
+ Urgent
+ Water Damage
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+
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+ edit_note
+
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+
+ Contacted customer to schedule inspection. Customer available tomorrow 2-4 PM. Will send maintenance team to check the ceiling leak. Need to coordinate with building management for access to the unit above.
+
+
+ attach_file
+ inspection_photo.jpg (2.3 MB)
+
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+ sync
+
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+ Pending
+ arrow_forward
+ Processing
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+ person_add
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+ Assigned to Staff User for handling
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+ swap_horiz
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+ Kỹ thuật
+ arrow_forward
+ CSKH
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+ "Đã kiểm tra kỹ thuật, cần CSKH liên hệ khách hàng để sắp lịch sửa chữa"
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+ edit_note
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+ Feedback created via Zalo channel. Auto-assigned to CSKH department.
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+ File
+ Collection
+ Size
+ Uploaded By
+ Date
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+ image
+
+
+
inspection_photo.jpg
+
image/jpeg
+
+
+ customer_evidence 2.3 MB
+
+
+
+ 2h ago
+
+
+ download
+
+
+
+
+
+
+
+ description
+
+
+
repair_estimate.pdf
+
application/pdf
+
+
+ general 1.1 MB
+
+
+
+ 1d ago
+
+
+ download
+
+
+
+
+
+
+
+ check_circle
+
+
+
proof_fixed.jpg
+
image/jpeg
+
+
+ proof_of_resolution 3.8 MB
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+
+
+ 3d ago
+
+
+ download
+
+
+
+
+
+
+
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+
+
+
+
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+
+
Kỹ thuật
+
arrow_forward
+
CSKH
+
— Admin User
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+
+
+
CSKH
+
arrow_forward
+
Kỹ thuật
+
— Manager User
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+
Feedbacks — AfterSales CRM
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+
Feedbacks
+
Manage customer feedback and support tickets
+
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+ add
+ New Feedback
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+ list
+ All
+ 24
+
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+ schedule
+ Pending
+ 8
+
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+ autorenew
+ Processing
+ 6
+
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+ check_circle
+ Resolved
+ 5
+
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+ cancel
+ Closed
+ 5
+
+
+ warning
+ Escalated
+ 3
+
+
+
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+
+
+ search
+
+
+ filter_list
+ All Status
+ expand_more
+
+
+ inbox_stack
+ All Channels
+ expand_more
+
+
+ apartment
+ All Departments
+ expand_more
+
+
+ person
+ All Handlers
+ expand_more
+
+
+ download
+ Export
+
+
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+
+
Login — AfterSales CRM
+
+
+
+
+
+ support_agent
+
+
AfterSales CRM
+
Real-estate after-sales customer care system. Manage feedbacks, track tickets, and deliver exceptional service.
+
+
+
+
3,658
+
Records Imported
+
+
+
+
+
+
+
+ format_quote
+ Customer Feedback
+
+
+ "The support team resolved my issue within 24 hours. Excellent service and very professional follow-up."
+
+
+
NA
+
+
Nguyễn A
+
Sunrise A1 Resident
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