them log, chinh upload

app/Services/ActivityLogger.php

@@ -0,0 +1,27 @@
+<?php
+
+namespace App\Services;
+
+use App\Models\ActivityLog;
+use Illuminate\Database\Eloquent\Model;
+
+class ActivityLogger
+{
+    public static function log(
+        string $action,
+        string $description,
+        ?Model $subject = null,
+        ?array $metadata = null,
+        ?int $userId = null,
+    ): ActivityLog {
+        return ActivityLog::create([
+            'user_id' => $userId ?? auth()->id(),
+            'action' => $action,
+            'description' => $description,
+            'subject_type' => $subject ? get_class($subject) : null,
+            'subject_id' => $subject?->id,
+            'metadata' => $metadata,
+            'created_at' => now(),
+        ]);
+    }
+}

app/Services/ClosingService.php

@@ -38,8 +38,20 @@ class ClosingService
             ]);
         }
 
+        $previousStatus = $feedback->status;
+
         $feedback->update(['status' => 'closed']);
 
+        ActivityLogger::log(
+            'close',
+            __('feedback.log_close', ['title' => $feedback->title]),
+            $feedback,
+            [
+                'feedback_id' => $feedback->id,
+                'previous_status' => $previousStatus,
+            ],
+        );
+
         $this->notifyStakeholders($feedback, $actor);
     }
 

app/Services/FileService.php

@@ -22,7 +22,7 @@ class FileService
         'video/mov',
     ];
 
-    protected int $maxSize = 20480;
+    protected int $maxSize = 51200;
 
     protected string $defaultDisk = 'public';
 

app/Services/TransferService.php

@@ -6,6 +6,7 @@ use App\Models\Department;
 use App\Models\Feedback;
 use App\Models\TicketTransferLog;
 use App\Models\User;
+use App\Services\ActivityLogger;
 use Illuminate\Validation\ValidationException;
 
 class TransferService
@@ -24,6 +25,7 @@ class TransferService
         }
 
         $fromDepartmentId = $feedback->current_department_id;
+        $fromDepartmentName = $feedback->currentDepartment?->name ?? 'N/A';
 
         $log = TicketTransferLog::create([
             'feedback_id' => $feedback->id,
@@ -40,6 +42,22 @@ class TransferService
 
         $this->notifyDepartmentManager($toDepartment, $feedback, $log, $sender);
 
+        ActivityLogger::log(
+            'transfer',
+            __('feedback.log_transfer', [
+                'title' => $feedback->title,
+                'from' => $fromDepartmentName,
+                'to' => $toDepartment->name,
+            ]),
+            $feedback,
+            [
+                'feedback_id' => $feedback->id,
+                'from_department' => $fromDepartmentName,
+                'to_department' => $toDepartment->name,
+                'reason' => $reason,
+            ],
+        );
+
         return $log;
     }