Refactor: Enforce type safety, fix close deadlock, implement assignee restrictions and notify admin fallbacks
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This commit is contained in:
2026-05-20 10:42:30 +00:00
parent 44a7f53deb
commit fc9158b928
16 changed files with 409 additions and 10 deletions

View File

@@ -187,3 +187,157 @@ test('manager cannot close ticket from department they do not manage', function
expect($feedback->fresh()->status)->toBe('resolved');
});
// ─── Scenario 2d: Staff with close permission cannot close ticket from other department ──
test('staff with close permission cannot close ticket from other department', function () {
$staffRole = Role::create(['name' => 'staff']);
$staffRole->givePermissionTo(['close-ticket', 'view-feedback', 'update-feedback']);
// Staff belongs to Department A
$deptA = Department::create(['name' => 'CSKH']);
$staff = User::factory()->create(['department_id' => $deptA->id]);
$staff->assignRole('staff');
// Ticket belongs to Department B
$deptB = Department::create(['name' => 'Ky Thuat']);
$channel = FeedbackChannel::create(['name' => 'Phone', 'slug' => 'phone-staff-close']);
$customer = Customer::create(['name' => 'Test Customer Staff', 'email' => 'staff@test.com']);
$feedback = Feedback::create([
'customer_id' => $customer->id,
'feedback_channel_id' => $channel->id,
'title' => 'Test Feedback Staff',
'content' => 'Test content',
'status' => 'resolved',
'current_department_id' => $deptB->id,
]);
FeedbackAttachment::create([
'uuid' => 'test-uuid-staff-1',
'feedback_id' => $feedback->id,
'user_id' => $staff->id,
'name' => 'proof.pdf',
'path' => 'feedback-attachments/proof_staff.pdf',
'disk' => 'local',
'collection' => 'proof_of_resolution',
'mime_type' => 'application/pdf',
'size' => 1024,
]);
$this->actingAs($staff);
$closingService = app(ClosingService::class);
try {
$closingService->close($feedback, $staff);
$this->fail('Expected HttpException (403) but none thrown.');
} catch (\Symfony\Component\HttpKernel\Exception\HttpException $e) {
expect($e->getStatusCode())->toBe(403);
expect($e->getMessage())->toBe('Bạn chỉ có thể đóng phiếu thuộc phòng ban mình quản lý.');
}
expect($feedback->fresh()->status)->toBe('resolved');
});
// ─── Scenario 2e: Staff with close permission can close ticket from same department ────
test('staff with close permission can close ticket from same department', function () {
$staffRole = Role::create(['name' => 'staff']);
$staffRole->givePermissionTo(['close-ticket', 'view-feedback', 'update-feedback']);
// Staff belongs to Department A
$deptA = Department::create(['name' => 'CSKH']);
$staff = User::factory()->create(['department_id' => $deptA->id]);
$staff->assignRole('staff');
$channel = FeedbackChannel::create(['name' => 'Phone', 'slug' => 'phone-staff-close-success']);
$customer = Customer::create(['name' => 'Test Customer Staff Success', 'email' => 'staff_success@test.com']);
$feedback = Feedback::create([
'customer_id' => $customer->id,
'feedback_channel_id' => $channel->id,
'title' => 'Test Feedback Staff Success',
'content' => 'Test content',
'status' => 'resolved',
'current_department_id' => $deptA->id,
]);
FeedbackAttachment::create([
'uuid' => 'test-uuid-staff-2',
'feedback_id' => $feedback->id,
'user_id' => $staff->id,
'name' => 'proof.pdf',
'path' => 'feedback-attachments/proof_staff2.pdf',
'disk' => 'local',
'collection' => 'proof_of_resolution',
'mime_type' => 'application/pdf',
'size' => 1024,
]);
$this->actingAs($staff);
$closingService = app(ClosingService::class);
$closingService->close($feedback, $staff);
expect($feedback->fresh()->status)->toBe('closed');
});
// ─── Scenario 2f: Notify admin when closing a department ticket with no manager ────────
test('admin notification is sent when closing department ticket with no manager', function () {
\Illuminate\Support\Facades\Notification::fake();
// Create admin role and user
$adminRole = Role::create(['name' => 'admin']);
$admin = User::factory()->create();
$admin->assignRole('admin');
$managerRole = Role::create(['name' => 'manager']);
$managerRole->givePermissionTo(['close-ticket', 'view-feedback', 'update-feedback']);
// Department with no manager
$dept = Department::create(['name' => 'Unmanaged Dept', 'manager_id' => null]);
$manager = User::factory()->create(['department_id' => $dept->id]);
$manager->assignRole('manager');
$channel = FeedbackChannel::create(['name' => 'Phone', 'slug' => 'phone-no-manager']);
$customer = Customer::create(['name' => 'Customer', 'email' => 'no_manager@test.com']);
$feedback = Feedback::create([
'customer_id' => $customer->id,
'feedback_channel_id' => $channel->id,
'title' => 'Ticket',
'content' => 'Content',
'status' => 'resolved',
'current_department_id' => $dept->id,
]);
FeedbackAttachment::create([
'uuid' => 'test-uuid-no-manager',
'feedback_id' => $feedback->id,
'user_id' => $manager->id,
'name' => 'proof.pdf',
'path' => 'feedback-attachments/proof3.pdf',
'disk' => 'local',
'collection' => 'proof_of_resolution',
'mime_type' => 'application/pdf',
'size' => 1024,
]);
$this->actingAs($manager);
$closingService = app(ClosingService::class);
$closingService->close($feedback, $manager);
expect($feedback->fresh()->status)->toBe('closed');
// Assert notification sent to admin
\Illuminate\Support\Facades\Notification::assertSentTo(
$admin,
\App\Notifications\TicketClosed::class,
function ($notification) use ($feedback, $manager) {
return $notification->feedback->id === $feedback->id
&& $notification->actor->id === $manager->id;
}
);
});

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@@ -0,0 +1,72 @@
<?php
use App\Models\Customer;
use App\Models\Department;
use App\Models\Feedback;
use App\Models\FeedbackChannel;
use App\Models\User;
use App\Filament\Resources\Feedback\Pages\EditFeedback;
use Spatie\Permission\Models\Permission;
use Spatie\Permission\Models\Role;
use Livewire\Livewire;
use Illuminate\Support\Facades\Storage;
uses(\Illuminate\Foundation\Testing\RefreshDatabase::class);
beforeEach(function () {
app()[\Spatie\Permission\PermissionRegistrar::class]->forgetCachedPermissions();
Permission::firstOrCreate(['name' => 'close-ticket']);
Permission::firstOrCreate(['name' => 'view-feedback']);
Permission::firstOrCreate(['name' => 'update-feedback']);
Permission::firstOrCreate(['name' => 'transfer-department']);
Permission::firstOrCreate(['name' => 'delete-feedback']);
Permission::firstOrCreate(['name' => 'create-feedback']);
});
test('can upload proof and close ticket in one save operation', function () {
Storage::fake('public');
// Create manager who has close permission
$managerRole = Role::create(['name' => 'manager']);
$managerRole->givePermissionTo(['close-ticket', 'view-feedback', 'update-feedback']);
$manager = User::factory()->create();
$manager->assignRole('manager');
$dept = Department::create(['name' => 'CSKH', 'manager_id' => $manager->id]);
$channel = FeedbackChannel::create(['name' => 'Email', 'slug' => 'email']);
$customer = Customer::create(['name' => 'Test Customer', 'email' => 'test@test.com']);
$feedback = Feedback::create([
'customer_id' => $customer->id,
'feedback_channel_id' => $channel->id,
'title' => 'Test Feedback',
'content' => 'Test content',
'status' => 'resolved',
'current_department_id' => $dept->id,
]);
// Mock an uploaded file on disk
$path = 'feedback-attachments/mock-proof.pdf';
Storage::disk('public')->put($path, 'dummy content');
$this->actingAs($manager);
// Run Filament form test
Livewire::test(EditFeedback::class, ['record' => $feedback->id])
->fillForm([
'status' => 'closed',
'attachment_collection' => 'proof_of_resolution',
'attachments' => [$path],
])
->call('save')
->assertHasNoFormErrors();
// Verify feedback is closed
expect($feedback->fresh()->status)->toBe('closed');
// Verify attachment exists in database
expect($feedback->attachments()->where('collection', 'proof_of_resolution')->exists())->toBeTrue();
});

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@@ -116,11 +116,11 @@ test('cskh import command processes rows correctly in dry run and active modes',
$handover = Handover::where('product_id', $productA->id)->first();
expect($handover)->not->toBeNull();
expect($handover->handover_date)->toBe('2026-01-01');
expect($handover->handover_date->format('Y-m-d'))->toBe('2026-01-01');
$contract = Contract::where('product_id', $productA->id)->first();
expect($contract)->not->toBeNull();
expect($contract->type)->toBe('lease'); // type is a string 'lease'
expect($contract->type->value)->toBe('lease'); // type is ContractType enum
// Clean up temporary file
@unlink($csvPath);

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@@ -119,3 +119,44 @@ test('transfer without reason throws validation error', function () {
expect(TicketTransferLog::count())->toBe(0);
});
// ─── Transfer to invalid handler should fail ─────────────────────────
test('transfer to handler not in target department throws validation error', function () {
$managerRole = Role::create(['name' => 'manager']);
$managerRole->givePermissionTo(['transfer-department', 'view-feedback', 'create-feedback', 'update-feedback']);
$sender = User::factory()->create();
$sender->assignRole('manager');
$fromDept = Department::create(['name' => 'CSKH']);
$toDept = Department::create(['name' => 'Ky Thuat']);
// Handler belongs to Finance department
$financeDept = Department::create(['name' => 'Tai Chinh']);
$handler = User::factory()->create(['department_id' => $financeDept->id]);
$channel = FeedbackChannel::create(['name' => 'Phone', 'slug' => 'phone-transfer']);
$customer = Customer::create(['name' => 'Test', 'email' => 't@test.com']);
$feedback = Feedback::create([
'customer_id' => $customer->id,
'feedback_channel_id' => $channel->id,
'title' => 'Transfer To Invalid Handler',
'content' => 'Test',
'status' => 'pending',
'current_department_id' => $fromDept->id,
]);
$this->actingAs($sender);
$transferService = app(TransferService::class);
try {
$transferService->transfer($feedback, $toDept, 'Chuyen sang kiem tra', $sender, $handler->id);
$this->fail('Expected ValidationException but none thrown.');
} catch (\Illuminate\Validation\ValidationException $e) {
expect($e->errors()['new_assignee_id'][0])->toContain('Người xử lý được chọn không thuộc phòng ban đích');
}
expect(TicketTransferLog::count())->toBe(0);
});