/* ================================================================
   AfterSales CRM — Design System v2
   Material Design 3 inspired, Real-estate CRM
   ================================================================ */

@import url('https://fonts.googleapis.com/css2?family=Inter:wght@400;500;600;700&family=Manrope:wght@500;600;700;800&family=Material+Symbols+Outlined:wght,FILL@100..700,0..1&display=swap');

/* ---------- CSS Variables (Design Tokens) ---------- */
:root {
    /* Primary palette — Indigo */
    --crm-primary: #1a56db;
    --crm-primary-hover: #1e40af;
    --crm-primary-light: #e8effc;
    --crm-primary-container: #dbeafe;
    --crm-on-primary: #ffffff;
    --crm-on-primary-container: #1e3a5f;

    /* Secondary palette — Slate */
    --crm-secondary: #64748b;
    --crm-secondary-container: #f1f5f9;
    --crm-on-secondary: #ffffff;
    --crm-on-secondary-container: #334155;

    /* Accent */
    --crm-accent: #7c3aed;
    --crm-accent-light: #ede9fe;

    /* Surface / Background */
    --crm-background: #f1f5f9;
    --crm-surface: #ffffff;
    --crm-surface-dim: #f8fafc;
    --crm-surface-container: #f1f5f9;
    --crm-surface-container-high: #e2e8f0;
    --crm-surface-hover: #e8effc;

    /* Text */
    --crm-text-primary: #0f172a;
    --crm-text-secondary: #475569;
    --crm-text-tertiary: #94a3b8;
    --crm-text-inverse: #ffffff;

    /* Borders */
    --crm-border: #e2e8f0;
    --crm-border-strong: #cbd5e1;
    --crm-border-focus: #1a56db;

    /* Status colors */
    --crm-pending: #d97706;
    --crm-pending-bg: #fffbeb;
    --crm-pending-border: #fde68a;
    --crm-processing: #2563eb;
    --crm-processing-bg: #eff6ff;
    --crm-processing-border: #bfdbfe;
    --crm-resolved: #059669;
    --crm-resolved-bg: #ecfdf5;
    --crm-resolved-border: #a7f3d0;
    --crm-closed: #6b7280;
    --crm-closed-bg: #f9fafb;
    --crm-closed-border: #e5e7eb;
    --crm-escalated: #dc2626;
    --crm-escalated-bg: #fef2f2;

    /* Spacing */
    --crm-nav-height: 64px;
    --crm-sidebar-width: 260px;
    --crm-radius-sm: 6px;
    --crm-radius-md: 10px;
    --crm-radius-lg: 14px;
    --crm-radius-xl: 18px;
    --crm-radius-full: 9999px;

    /* Shadows */
    --crm-shadow-sm: 0 1px 2px rgba(0,0,0,0.05);
    --crm-shadow-md: 0 4px 6px -1px rgba(0,0,0,0.07), 0 2px 4px -2px rgba(0,0,0,0.05);
    --crm-shadow-lg: 0 10px 15px -3px rgba(0,0,0,0.08), 0 4px 6px -4px rgba(0,0,0,0.04);
    --crm-shadow-xl: 0 20px 25px -5px rgba(0,0,0,0.1), 0 8px 10px -6px rgba(0,0,0,0.06);

    /* Fonts */
    --font-heading: 'Manrope', sans-serif;
    --font-body: 'Inter', sans-serif;
}

/* ---------- Reset ---------- */
*, *::before, *::after { box-sizing: border-box; margin: 0; padding: 0; }

body {
    font-family: var(--font-body);
    background: var(--crm-background);
    color: var(--crm-text-primary);
    line-height: 1.6;
    -webkit-font-smoothing: antialiased;
}

/* ---------- Layout ---------- */
.app-layout {
    display: flex;
    min-height: 100vh;
}

/* Sidebar */
.sidebar {
    width: var(--crm-sidebar-width);
    background: var(--crm-surface);
    border-right: 1px solid var(--crm-border);
    display: flex;
    flex-direction: column;
    position: fixed;
    top: 0;
    left: 0;
    bottom: 0;
    z-index: 100;
    transition: transform 0.3s ease;
}

.sidebar-brand {
    padding: 20px 24px;
    border-bottom: 1px solid var(--crm-border);
    display: flex;
    align-items: center;
    gap: 12px;
}

.sidebar-brand-icon {
    width: 36px;
    height: 36px;
    background: linear-gradient(135deg, var(--crm-primary), #3b82f6);
    border-radius: var(--crm-radius-md);
    display: flex;
    align-items: center;
    justify-content: center;
    color: white;
    font-size: 20px;
}

.sidebar-brand-text {
    font-family: var(--font-heading);
    font-weight: 800;
    font-size: 18px;
    color: var(--crm-text-primary);
    letter-spacing: -0.02em;
}

.sidebar-brand-badge {
    font-size: 10px;
    font-weight: 600;
    background: var(--crm-primary-light);
    color: var(--crm-primary);
    padding: 2px 8px;
    border-radius: var(--crm-radius-full);
    margin-left: auto;
}

.sidebar-nav {
    flex: 1;
    padding: 16px 12px;
    overflow-y: auto;
}

.sidebar-group {
    margin-bottom: 24px;
}

.sidebar-group-label {
    font-size: 11px;
    font-weight: 700;
    text-transform: uppercase;
    letter-spacing: 0.08em;
    color: var(--crm-text-tertiary);
    padding: 0 12px;
    margin-bottom: 8px;
}

.sidebar-item {
    display: flex;
    align-items: center;
    gap: 12px;
    padding: 10px 12px;
    border-radius: var(--crm-radius-md);
    color: var(--crm-text-secondary);
    text-decoration: none;
    font-size: 14px;
    font-weight: 500;
    transition: all 0.15s ease;
    cursor: pointer;
    position: relative;
}

.sidebar-item:hover {
    background: var(--crm-surface-container);
    color: var(--crm-text-primary);
}

.sidebar-item.active {
    background: var(--crm-primary-light);
    color: var(--crm-primary);
    font-weight: 600;
}

.sidebar-item.active::before {
    content: '';
    position: absolute;
    left: 0;
    top: 50%;
    transform: translateY(-50%);
    width: 3px;
    height: 20px;
    background: var(--crm-primary);
    border-radius: 0 4px 4px 0;
}

.sidebar-item-icon {
    width: 20px;
    height: 20px;
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 20px;
    flex-shrink: 0;
}

.sidebar-item-badge {
    margin-left: auto;
    background: var(--crm-escalated);
    color: white;
    font-size: 11px;
    font-weight: 700;
    padding: 1px 7px;
    border-radius: var(--crm-radius-full);
    min-width: 20px;
    text-align: center;
}

.sidebar-footer {
    padding: 16px;
    border-top: 1px solid var(--crm-border);
}

.sidebar-user {
    display: flex;
    align-items: center;
    gap: 12px;
    padding: 8px;
    border-radius: var(--crm-radius-md);
    cursor: pointer;
    transition: background 0.15s;
}

.sidebar-user:hover {
    background: var(--crm-surface-container);
}

.sidebar-user-avatar {
    width: 36px;
    height: 36px;
    border-radius: var(--crm-radius-full);
    background: linear-gradient(135deg, #6366f1, #8b5cf6);
    display: flex;
    align-items: center;
    justify-content: center;
    color: white;
    font-weight: 700;
    font-size: 14px;
}

.sidebar-user-info {
    flex: 1;
    min-width: 0;
}

.sidebar-user-name {
    font-size: 13px;
    font-weight: 600;
    color: var(--crm-text-primary);
    white-space: nowrap;
    overflow: hidden;
    text-overflow: ellipsis;
}

.sidebar-user-role {
    font-size: 11px;
    color: var(--crm-text-tertiary);
    text-transform: capitalize;
}

/* Main Content */
.main-content {
    flex: 1;
    margin-left: var(--crm-sidebar-width);
    min-height: 100vh;
}

.topbar {
    height: var(--crm-nav-height);
    background: var(--crm-surface);
    border-bottom: 1px solid var(--crm-border);
    display: flex;
    align-items: center;
    justify-content: space-between;
    padding: 0 32px;
    position: sticky;
    top: 0;
    z-index: 50;
    backdrop-filter: blur(8px);
    background: rgba(255,255,255,0.9);
}

.topbar-left {
    display: flex;
    align-items: center;
    gap: 16px;
}

.breadcrumb {
    display: flex;
    align-items: center;
    gap: 8px;
    font-size: 13px;
    color: var(--crm-text-tertiary);
}

.breadcrumb a {
    color: var(--crm-text-tertiary);
    text-decoration: none;
    transition: color 0.15s;
}

.breadcrumb a:hover { color: var(--crm-primary); }
.breadcrumb-sep { font-size: 16px; }
.breadcrumb-current { color: var(--crm-text-primary); font-weight: 600; }

.topbar-right {
    display: flex;
    align-items: center;
    gap: 8px;
}

.topbar-btn {
    width: 40px;
    height: 40px;
    border-radius: var(--crm-radius-md);
    border: none;
    background: transparent;
    color: var(--crm-text-secondary);
    cursor: pointer;
    display: flex;
    align-items: center;
    justify-content: center;
    transition: all 0.15s;
    position: relative;
}

.topbar-btn:hover {
    background: var(--crm-surface-container);
    color: var(--crm-text-primary);
}

.topbar-btn .material-symbols-outlined { font-size: 22px; }

.topbar-btn-badge {
    position: absolute;
    top: 6px;
    right: 6px;
    width: 8px;
    height: 8px;
    background: var(--crm-escalated);
    border-radius: 50%;
    border: 2px solid var(--crm-surface);
}

.page-content {
    padding: 28px 32px;
    max-width: 1400px;
}

/* ---------- Page Header ---------- */
.page-header {
    margin-bottom: 28px;
}

.page-title {
    font-family: var(--font-heading);
    font-size: 28px;
    font-weight: 800;
    color: var(--crm-text-primary);
    letter-spacing: -0.02em;
}

.page-subtitle {
    font-size: 14px;
    color: var(--crm-text-secondary);
    margin-top: 4px;
}

/* ---------- Stat Cards ---------- */
.stats-grid {
    display: grid;
    grid-template-columns: repeat(4, 1fr);
    gap: 20px;
    margin-bottom: 28px;
}

.stat-card {
    background: var(--crm-surface);
    border-radius: var(--crm-radius-lg);
    padding: 24px;
    border: 1px solid var(--crm-border);
    position: relative;
    overflow: hidden;
    transition: all 0.2s ease;
}

.stat-card:hover {
    box-shadow: var(--crm-shadow-md);
    transform: translateY(-2px);
}

.stat-card::before {
    content: '';
    position: absolute;
    top: 0;
    left: 0;
    right: 0;
    height: 3px;
}

.stat-card--success::before { background: linear-gradient(90deg, #059669, #34d399); }
.stat-card--warning::before { background: linear-gradient(90deg, #d97706, #fbbf24); }
.stat-card--info::before { background: linear-gradient(90deg, #2563eb, #60a5fa); }
.stat-card--danger::before { background: linear-gradient(90deg, #dc2626, #f87171); }

.stat-card-header {
    display: flex;
    align-items: center;
    justify-content: space-between;
    margin-bottom: 16px;
}

.stat-card-icon {
    width: 44px;
    height: 44px;
    border-radius: var(--crm-radius-md);
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 22px;
}

.stat-card--success .stat-card-icon { background: var(--crm-resolved-bg); color: var(--crm-resolved); }
.stat-card--warning .stat-card-icon { background: var(--crm-pending-bg); color: var(--crm-pending); }
.stat-card--info .stat-card-icon { background: var(--crm-processing-bg); color: var(--crm-processing); }
.stat-card--danger .stat-card-icon { background: var(--crm-escalated-bg); color: var(--crm-escalated); }

.stat-card-trend {
    display: flex;
    align-items: center;
    gap: 4px;
    font-size: 12px;
    font-weight: 600;
    padding: 3px 8px;
    border-radius: var(--crm-radius-full);
}

.stat-card-trend--up { background: var(--crm-resolved-bg); color: var(--crm-resolved); }
.stat-card-trend--down { background: var(--crm-escalated-bg); color: var(--crm-escalated); }

.stat-card-value {
    font-family: var(--font-heading);
    font-size: 36px;
    font-weight: 800;
    color: var(--crm-text-primary);
    line-height: 1;
    letter-spacing: -0.02em;
}

.stat-card-label {
    font-size: 13px;
    font-weight: 500;
    color: var(--crm-text-secondary);
    margin-top: 6px;
}

/* ---------- Cards ---------- */
.card {
    background: var(--crm-surface);
    border-radius: var(--crm-radius-lg);
    border: 1px solid var(--crm-border);
    overflow: hidden;
}

.card-header {
    padding: 20px 24px;
    border-bottom: 1px solid var(--crm-border);
    display: flex;
    align-items: center;
    justify-content: space-between;
}

.card-title {
    font-family: var(--font-heading);
    font-size: 16px;
    font-weight: 700;
    color: var(--crm-text-primary);
    display: flex;
    align-items: center;
    gap: 10px;
}

.card-title-icon {
    width: 32px;
    height: 32px;
    border-radius: var(--crm-radius-sm);
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 18px;
    background: var(--crm-primary-light);
    color: var(--crm-primary);
}

.card-body { padding: 24px; }
.card-body--compact { padding: 0; }

/* ---------- Buttons ---------- */
.btn {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    gap: 8px;
    padding: 10px 20px;
    border-radius: var(--crm-radius-md);
    font-family: var(--font-body);
    font-size: 14px;
    font-weight: 600;
    cursor: pointer;
    transition: all 0.15s ease;
    border: none;
    text-decoration: none;
    white-space: nowrap;
}

.btn:hover { transform: translateY(-1px); }
.btn:active { transform: translateY(0); }

.btn--primary {
    background: var(--crm-primary);
    color: var(--crm-on-primary);
    box-shadow: 0 1px 3px rgba(26,86,219,0.3);
}
.btn--primary:hover { background: var(--crm-primary-hover); box-shadow: 0 4px 12px rgba(26,86,219,0.3); }

.btn--secondary {
    background: var(--crm-surface);
    color: var(--crm-text-secondary);
    border: 1px solid var(--crm-border);
}
.btn--secondary:hover { background: var(--crm-surface-container); border-color: var(--crm-border-strong); }

.btn--danger {
    background: var(--crm-surface);
    color: var(--crm-escalated);
    border: 1px solid rgba(220,38,38,0.3);
}
.btn--danger:hover { background: var(--crm-escalated-bg); }

.btn--ghost {
    background: transparent;
    color: var(--crm-text-secondary);
}
.btn--ghost:hover { background: var(--crm-surface-container); color: var(--crm-text-primary); }

.btn--sm { padding: 6px 14px; font-size: 13px; }
.btn--lg { padding: 12px 28px; font-size: 15px; }

.btn .material-symbols-outlined { font-size: 18px; }

.btn-group { display: flex; gap: 8px; }

/* ---------- Badges ---------- */
.badge {
    display: inline-flex;
    align-items: center;
    gap: 5px;
    padding: 3px 10px;
    border-radius: var(--crm-radius-full);
    font-size: 12px;
    font-weight: 600;
    white-space: nowrap;
}

.badge--pending { background: var(--crm-pending-bg); color: var(--crm-pending); border: 1px solid var(--crm-pending-border); }
.badge--processing { background: var(--crm-processing-bg); color: var(--crm-processing); border: 1px solid var(--crm-processing-border); }
.badge--resolved { background: var(--crm-resolved-bg); color: var(--crm-resolved); border: 1px solid var(--crm-resolved-border); }
.badge--closed { background: var(--crm-closed-bg); color: var(--crm-closed); border: 1px solid var(--crm-closed-border); }
.badge--escalated { background: var(--crm-escalated-bg); color: var(--crm-escalated); border: 1px solid rgba(220,38,38,0.2); }

.badge--sale { background: #ecfdf5; color: #059669; border: 1px solid #a7f3d0; }
.badge--lease { background: #eff6ff; color: #2563eb; border: 1px solid #bfdbfe; }
.badge--bcc { background: #fffbeb; color: #d97706; border: 1px solid #fde68a; }

.badge--dot::before {
    content: '';
    width: 6px;
    height: 6px;
    border-radius: 50%;
    background: currentColor;
}

/* ---------- Tables ---------- */
.table-container {
    overflow-x: auto;
}

table {
    width: 100%;
    border-collapse: collapse;
}

thead { background: var(--crm-surface-dim); }

th {
    padding: 12px 16px;
    font-size: 12px;
    font-weight: 700;
    color: var(--crm-text-secondary);
    text-align: left;
    text-transform: uppercase;
    letter-spacing: 0.04em;
    border-bottom: 1px solid var(--crm-border);
    white-space: nowrap;
}

td {
    padding: 14px 16px;
    font-size: 14px;
    color: var(--crm-text-primary);
    border-bottom: 1px solid var(--crm-border);
    vertical-align: middle;
}

tbody tr {
    transition: background 0.12s ease;
}

tbody tr:hover { background: var(--crm-surface-hover); }
tbody tr:nth-child(even) { background: var(--crm-surface-dim); }
tbody tr:nth-child(even):hover { background: var(--crm-surface-hover); }

.table-link {
    color: var(--crm-primary);
    text-decoration: none;
    font-weight: 600;
}
.table-link:hover { text-decoration: underline; }

.table-meta {
    display: flex;
    align-items: center;
    gap: 8px;
}

.table-avatar {
    width: 28px;
    height: 28px;
    border-radius: var(--crm-radius-full);
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 11px;
    font-weight: 700;
    color: white;
    flex-shrink: 0;
}

.table-avatar--blue { background: linear-gradient(135deg, #3b82f6, #6366f1); }
.table-avatar--green { background: linear-gradient(135deg, #10b981, #059669); }
.table-avatar--purple { background: linear-gradient(135deg, #8b5cf6, #7c3aed); }
.table-avatar--amber { background: linear-gradient(135deg, #f59e0b, #d97706); }

.table-empty {
    text-align: center;
    padding: 48px 24px;
    color: var(--crm-text-tertiary);
}

.table-empty-icon {
    font-size: 48px;
    margin-bottom: 12px;
    opacity: 0.5;
}

/* ---------- Filter Bar ---------- */
.filter-bar {
    display: flex;
    align-items: center;
    gap: 12px;
    margin-bottom: 20px;
    flex-wrap: wrap;
}

.search-input {
    display: flex;
    align-items: center;
    gap: 8px;
    background: var(--crm-surface);
    border: 1px solid var(--crm-border);
    border-radius: var(--crm-radius-md);
    padding: 0 14px;
    height: 40px;
    min-width: 280px;
    transition: all 0.15s;
}

.search-input:focus-within {
    border-color: var(--crm-primary);
    box-shadow: 0 0 0 3px rgba(26,86,219,0.1);
}

.search-input .material-symbols-outlined { font-size: 20px; color: var(--crm-text-tertiary); }

.search-input input {
    border: none;
    background: transparent;
    outline: none;
    font-size: 14px;
    color: var(--crm-text-primary);
    flex: 1;
    font-family: var(--font-body);
}

.search-input input::placeholder { color: var(--crm-text-tertiary); }

.filter-select {
    display: flex;
    align-items: center;
    gap: 6px;
    background: var(--crm-surface);
    border: 1px solid var(--crm-border);
    border-radius: var(--crm-radius-md);
    padding: 0 12px;
    height: 40px;
    font-size: 13px;
    font-weight: 500;
    color: var(--crm-text-secondary);
    cursor: pointer;
    transition: all 0.15s;
}

.filter-select:hover { border-color: var(--crm-border-strong); background: var(--crm-surface-dim); }

.filter-select .material-symbols-outlined { font-size: 18px; }

/* ---------- Charts placeholder ---------- */
.chart-placeholder {
    height: 280px;
    display: flex;
    align-items: flex-end;
    gap: 12px;
    padding: 20px 0;
}

.chart-bar {
    flex: 1;
    border-radius: var(--crm-radius-sm) var(--crm-radius-sm) 0 0;
    position: relative;
    transition: all 0.3s ease;
    cursor: pointer;
    min-width: 40px;
}

.chart-bar:hover { opacity: 0.85; transform: scaleY(1.02); transform-origin: bottom; }

.chart-bar-label {
    position: absolute;
    bottom: -28px;
    left: 50%;
    transform: translateX(-50%);
    font-size: 11px;
    font-weight: 600;
    color: var(--crm-text-tertiary);
    white-space: nowrap;
}

.chart-bar-value {
    position: absolute;
    top: -24px;
    left: 50%;
    transform: translateX(-50%);
    font-size: 12px;
    font-weight: 700;
    color: var(--crm-text-primary);
    white-space: nowrap;
}

/* ---------- Interaction Timeline ---------- */
.timeline {
    display: flex;
    flex-direction: column;
    gap: 0;
}

.timeline-item {
    display: flex;
    gap: 16px;
    padding: 20px 0;
    position: relative;
}

.timeline-item:not(:last-child)::after {
    content: '';
    position: absolute;
    left: 19px;
    top: 56px;
    bottom: 0;
    width: 2px;
    background: var(--crm-border);
}

.timeline-dot {
    width: 40px;
    height: 40px;
    border-radius: var(--crm-radius-full);
    display: flex;
    align-items: center;
    justify-content: center;
    flex-shrink: 0;
    font-size: 18px;
    z-index: 1;
}

.timeline-dot--note { background: var(--crm-processing-bg); color: var(--crm-processing); }
.timeline-dot--status { background: var(--crm-resolved-bg); color: var(--crm-resolved); }
.timeline-dot--assignment { background: var(--crm-accent-light); color: var(--crm-accent); }
.timeline-dot--transfer { background: var(--crm-pending-bg); color: var(--crm-pending); }

.timeline-content { flex: 1; min-width: 0; }

.timeline-header {
    display: flex;
    align-items: center;
    gap: 8px;
    margin-bottom: 6px;
    flex-wrap: wrap;
}

.timeline-author {
    font-size: 14px;
    font-weight: 600;
    color: var(--crm-text-primary);
}

.timeline-time {
    font-size: 12px;
    color: var(--crm-text-tertiary);
}

.timeline-type {
    font-size: 11px;
    font-weight: 600;
    padding: 2px 8px;
    border-radius: var(--crm-radius-full);
    background: var(--crm-surface-container);
    color: var(--crm-text-secondary);
}

.timeline-body {
    font-size: 14px;
    color: var(--crm-text-secondary);
    line-height: 1.6;
}

.timeline-attachment {
    display: inline-flex;
    align-items: center;
    gap: 6px;
    margin-top: 8px;
    padding: 6px 12px;
    background: var(--crm-surface-dim);
    border: 1px solid var(--crm-border);
    border-radius: var(--crm-radius-sm);
    font-size: 12px;
    color: var(--crm-primary);
    text-decoration: none;
    transition: all 0.15s;
}

.timeline-attachment:hover {
    background: var(--crm-primary-light);
    border-color: var(--crm-primary);
}

.timeline-attachment .material-symbols-outlined { font-size: 16px; }

/* ---------- Detail Sidebar ---------- */
.detail-grid {
    display: grid;
    grid-template-columns: 1fr 340px;
    gap: 24px;
}

.detail-main { min-width: 0; }

.detail-sidebar {
    display: flex;
    flex-direction: column;
    gap: 20px;
}

/* ---------- Action Card ---------- */
.action-card {
    background: var(--crm-surface);
    border-radius: var(--crm-radius-lg);
    border: 1px solid var(--crm-border);
    padding: 20px;
}

.action-card-title {
    font-family: var(--font-heading);
    font-size: 14px;
    font-weight: 700;
    color: var(--crm-text-primary);
    margin-bottom: 16px;
    display: flex;
    align-items: center;
    gap: 8px;
}

.action-card-title .material-symbols-outlined { font-size: 20px; color: var(--crm-primary); }

.action-btn {
    width: 100%;
    display: flex;
    align-items: center;
    gap: 10px;
    padding: 12px 16px;
    border-radius: var(--crm-radius-md);
    border: 1px solid var(--crm-border);
    background: var(--crm-surface);
    font-size: 14px;
    font-weight: 600;
    color: var(--crm-text-primary);
    cursor: pointer;
    transition: all 0.15s;
    margin-bottom: 8px;
}

.action-btn:last-child { margin-bottom: 0; }

.action-btn:hover {
    background: var(--crm-primary-light);
    border-color: var(--crm-primary);
    color: var(--crm-primary);
}

.action-btn--danger:hover {
    background: var(--crm-escalated-bg);
    border-color: var(--crm-escalated);
    color: var(--crm-escalated);
}

.action-btn .material-symbols-outlined { font-size: 20px; }

/* ---------- Info List ---------- */
.info-list {
    display: flex;
    flex-direction: column;
    gap: 14px;
}

.info-item {
    display: flex;
    align-items: flex-start;
    gap: 12px;
}

.info-item-icon {
    width: 32px;
    height: 32px;
    border-radius: var(--crm-radius-sm);
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 18px;
    background: var(--crm-surface-container);
    color: var(--crm-text-secondary);
    flex-shrink: 0;
}

.info-item-content { flex: 1; min-width: 0; }

.info-item-label {
    font-size: 11px;
    font-weight: 600;
    color: var(--crm-text-tertiary);
    text-transform: uppercase;
    letter-spacing: 0.04em;
}

.info-item-value {
    font-size: 14px;
    font-weight: 500;
    color: var(--crm-text-primary);
    margin-top: 2px;
}

/* ---------- Transfer Log ---------- */
.transfer-log {
    display: flex;
    flex-direction: column;
    gap: 12px;
}

.transfer-item {
    display: flex;
    align-items: center;
    gap: 10px;
    padding: 10px 12px;
    background: var(--crm-surface-dim);
    border-radius: var(--crm-radius-sm);
    font-size: 13px;
}

.transfer-arrow {
    color: var(--crm-text-tertiary);
    font-size: 18px;
}

.transfer-dept {
    font-weight: 600;
    color: var(--crm-text-primary);
    padding: 2px 8px;
    background: var(--crm-surface);
    border-radius: var(--crm-radius-sm);
    border: 1px solid var(--crm-border);
}

.transfer-meta {
    margin-left: auto;
    font-size: 11px;
    color: var(--crm-text-tertiary);
    text-align: right;
}

/* ---------- Forms ---------- */
.form-group {
    margin-bottom: 20px;
}

.form-label {
    display: block;
    font-size: 13px;
    font-weight: 600;
    color: var(--crm-text-primary);
    margin-bottom: 6px;
}

.form-input {
    width: 100%;
    padding: 10px 14px;
    border: 1px solid var(--crm-border);
    border-radius: var(--crm-radius-md);
    font-size: 14px;
    font-family: var(--font-body);
    color: var(--crm-text-primary);
    background: var(--crm-surface);
    transition: all 0.15s;
    outline: none;
}

.form-input:focus {
    border-color: var(--crm-primary);
    box-shadow: 0 0 0 3px rgba(26,86,219,0.1);
}

.form-input::placeholder { color: var(--crm-text-tertiary); }

textarea.form-input { resize: vertical; min-height: 100px; line-height: 1.6; }

select.form-input {
    cursor: pointer;
    appearance: none;
    background-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='20' height='20' viewBox='0 0 24 24' fill='none' stroke='%2394a3b8' stroke-width='2' stroke-linecap='round' stroke-linejoin='round'%3E%3Cpolyline points='6 9 12 15 18 9'%3E%3C/polyline%3E%3C/svg%3E");
    background-repeat: no-repeat;
    background-position: right 12px center;
    padding-right: 40px;
}

.form-row {
    display: grid;
    grid-template-columns: 1fr 1fr;
    gap: 16px;
}

.form-toggle {
    display: flex;
    align-items: center;
    gap: 10px;
    cursor: pointer;
}

.toggle-switch {
    width: 44px;
    height: 24px;
    background: var(--crm-border-strong);
    border-radius: 12px;
    position: relative;
    transition: background 0.2s;
}

.toggle-switch::after {
    content: '';
    position: absolute;
    top: 2px;
    left: 2px;
    width: 20px;
    height: 20px;
    background: white;
    border-radius: 50%;
    transition: transform 0.2s;
    box-shadow: var(--crm-shadow-sm);
}

.toggle-switch.active { background: var(--crm-primary); }
.toggle-switch.active::after { transform: translateX(20px); }

.toggle-label { font-size: 14px; font-weight: 500; color: var(--crm-text-primary); }

/* ---------- Login Page ---------- */
.login-layout {
    min-height: 100vh;
    display: flex;
}

.login-left {
    flex: 1;
    background: linear-gradient(135deg, #1a56db 0%, #3b82f6 50%, #6366f1 100%);
    display: flex;
    flex-direction: column;
    justify-content: center;
    align-items: center;
    padding: 48px;
    position: relative;
    overflow: hidden;
}

.login-left::before {
    content: '';
    position: absolute;
    top: -50%;
    right: -50%;
    width: 100%;
    height: 100%;
    background: radial-gradient(circle, rgba(255,255,255,0.1) 0%, transparent 70%);
}

.login-left-content {
    position: relative;
    z-index: 1;
    text-align: center;
    color: white;
    max-width: 400px;
}

.login-left-icon {
    width: 80px;
    height: 80px;
    background: rgba(255,255,255,0.2);
    border-radius: var(--crm-radius-xl);
    display: flex;
    align-items: center;
    justify-content: center;
    margin: 0 auto 24px;
    font-size: 40px;
    backdrop-filter: blur(10px);
}

.login-left h1 {
    font-family: var(--font-heading);
    font-size: 32px;
    font-weight: 800;
    margin-bottom: 12px;
    letter-spacing: -0.02em;
}

.login-left p {
    font-size: 16px;
    opacity: 0.9;
    line-height: 1.6;
}

.login-right {
    width: 480px;
    display: flex;
    flex-direction: column;
    justify-content: center;
    align-items: center;
    padding: 48px;
    background: var(--crm-surface);
}

.login-form-container {
    width: 100%;
    max-width: 360px;
}

.login-form-header {
    margin-bottom: 32px;
}

.login-form-header h2 {
    font-family: var(--font-heading);
    font-size: 24px;
    font-weight: 800;
    color: var(--crm-text-primary);
    margin-bottom: 8px;
}

.login-form-header p {
    font-size: 14px;
    color: var(--crm-text-secondary);
}

.login-form .form-group { margin-bottom: 20px; }

.login-form .btn--primary {
    width: 100%;
    padding: 12px;
    font-size: 15px;
}

.login-divider {
    display: flex;
    align-items: center;
    gap: 16px;
    margin: 24px 0;
    color: var(--crm-text-tertiary);
    font-size: 12px;
}

.login-divider::before,
.login-divider::after {
    content: '';
    flex: 1;
    height: 1px;
    background: var(--crm-border);
}

.login-demo {
    background: var(--crm-surface-dim);
    border: 1px solid var(--crm-border);
    border-radius: var(--crm-radius-md);
    padding: 16px;
}

.login-demo-title {
    font-size: 12px;
    font-weight: 700;
    color: var(--crm-text-tertiary);
    text-transform: uppercase;
    letter-spacing: 0.06em;
    margin-bottom: 12px;
}

.login-demo-accounts {
    display: flex;
    flex-direction: column;
    gap: 8px;
}

.login-demo-account {
    display: flex;
    align-items: center;
    justify-content: space-between;
    padding: 8px 12px;
    background: var(--crm-surface);
    border-radius: var(--crm-radius-sm);
    border: 1px solid var(--crm-border);
    cursor: pointer;
    transition: all 0.15s;
}

.login-demo-account:hover {
    border-color: var(--crm-primary);
    background: var(--crm-primary-light);
}

.login-demo-role {
    font-size: 13px;
    font-weight: 600;
    color: var(--crm-text-primary);
}

.login-demo-email {
    font-size: 12px;
    color: var(--crm-text-tertiary);
    font-family: 'Courier New', monospace;
}

/* ---------- Pagination ---------- */
.pagination {
    display: flex;
    align-items: center;
    justify-content: space-between;
    padding: 16px 0;
}

.pagination-info {
    font-size: 13px;
    color: var(--crm-text-secondary);
}

.pagination-buttons {
    display: flex;
    gap: 4px;
}

.pagination-btn {
    width: 36px;
    height: 36px;
    border-radius: var(--crm-radius-sm);
    border: 1px solid var(--crm-border);
    background: var(--crm-surface);
    color: var(--crm-text-secondary);
    font-size: 13px;
    font-weight: 600;
    cursor: pointer;
    display: flex;
    align-items: center;
    justify-content: center;
    transition: all 0.15s;
}

.pagination-btn:hover { background: var(--crm-surface-container); }
.pagination-btn.active { background: var(--crm-primary); color: white; border-color: var(--crm-primary); }

/* ---------- Responsive ---------- */
@media (max-width: 1280px) {
    .stats-grid { grid-template-columns: repeat(2, 1fr); }
    .detail-grid { grid-template-columns: 1fr; }
}

@media (max-width: 768px) {
    .sidebar { transform: translateX(-100%); }
    .main-content { margin-left: 0; }
    .stats-grid { grid-template-columns: 1fr; }
    .page-content { padding: 20px 16px; }
    .filter-bar { flex-direction: column; align-items: stretch; }
    .search-input { min-width: auto; }
}

/* ---------- Utility ---------- */
.text-center { text-align: center; }
.text-right { text-align: right; }
.mt-4 { margin-top: 16px; }
.mt-6 { margin-top: 24px; }
.mb-4 { margin-bottom: 16px; }
.mb-6 { margin-bottom: 24px; }
.flex { display: flex; }
.items-center { align-items: center; }
.justify-between { justify-content: space-between; }
.gap-2 { gap: 8px; }
.gap-3 { gap: 12px; }
.gap-4 { gap: 16px; }
.w-full { width: 100%; }