<?php

namespace App\Filament\Resources\Feedback\Tables;

use Filament\Actions\BulkActionGroup;
use Filament\Actions\DeleteBulkAction;
use Filament\Actions\EditAction;
use Filament\Tables\Columns\IconColumn;
use Filament\Tables\Columns\TextColumn;
use Filament\Tables\Filters\SelectFilter;
use Filament\Tables\Table;

class FeedbackTable
{
    public static function configure(Table $table): Table
    {
        return $table
            ->columns([
                TextColumn::make('title')
                    ->searchable()
                    ->sortable(),
                TextColumn::make('customer.name')
                    ->searchable()
                    ->sortable(),
                TextColumn::make('customerProduct.product.name')
                    ->label('Product')
                    ->placeholder('General')
                    ->sortable(),
                TextColumn::make('feedbackChannel.name')
                    ->label('Channel'),
                TextColumn::make('tags.name')
                    ->badge()
                    ->separator(','),
                TextColumn::make('status')
                    ->badge()
                    ->color(fn(string $state): string => match ($state) {
                        'pending' => 'warning',
                        'processing' => 'info',
                        'resolved' => 'success',
                        'closed' => 'gray',
                        default => 'gray',
                    }),
                TextColumn::make('currentDepartment.name')
                    ->label('Department')
                    ->toggleable(),
                TextColumn::make('assignedTo.name')
                    ->label('Assigned To')
                    ->toggleable(),
                IconColumn::make('is_escalated')
                    ->label('Escalated')
                    ->boolean()
                    ->toggleable(),
                TextColumn::make('created_at')
                    ->dateTime()
                    ->sortable()
                    ->toggleable(),
            ])
            ->filters([
                SelectFilter::make('status')
                    ->options([
                        'pending' => 'Pending',
                        'processing' => 'Processing',
                        'resolved' => 'Resolved',
                        'closed' => 'Closed',
                    ]),
                SelectFilter::make('feedback_channel_id')
                    ->relationship('feedbackChannel', 'name')
                    ->label('Channel'),
                SelectFilter::make('current_department_id')
                    ->relationship('currentDepartment', 'name')
                    ->label('Department'),
                SelectFilter::make('assigned_to')
                    ->relationship('assignedTo', 'name')
                    ->label('Assigned To'),
            ])
            ->recordActions([
                EditAction::make(),
            ])
            ->toolbarActions([
                BulkActionGroup::make([
                    DeleteBulkAction::make(),
                ]),
            ])
            ->defaultSort('created_at', 'desc');
    }
}