<?php

namespace App\Notifications;

use App\Models\Feedback;
use App\Models\TicketTransferLog;
use App\Models\User;
use Illuminate\Bus\Queueable;
use Illuminate\Notifications\Messages\MailMessage;
use Illuminate\Notifications\Notification;

class TicketTransferred extends Notification
{
    use Queueable;

    public function __construct(
        public Feedback $feedback,
        public TicketTransferLog $transferLog,
        public User $sender,
    ) {}

    public function via(object $notifiable): array
    {
        return ['database', 'mail'];
    }

    public function toMail(object $notifiable): MailMessage
    {
        return (new MailMessage)
            ->subject(__('feedback.notif_ticket_transferred_subject', ['id' => $this->feedback->id]))
            ->line(__('feedback.notif_ticket_closed_ticket', ['title' => $this->feedback->title]))
            ->line(__('feedback.notif_ticket_transferred_by', ['name' => $this->sender->name]))
            ->line(__('feedback.notif_ticket_transferred_reason', ['reason' => $this->transferLog->reason]))
            ->action(__('feedback.notif_view_ticket'), url('/admin/feedbacks/' . $this->feedback->id . '/edit'));
    }

    public function toDatabase(object $notifiable): array
    {
        return [
            'message' => __('feedback.notif_ticket_transferred_message', [
                'id' => $this->feedback->id,
                'title' => $this->feedback->title,
                'sender' => $this->sender->name,
            ]),
            'feedback_id' => $this->feedback->id,
            'sender_name' => $this->sender->name,
            'reason' => $this->transferLog->reason,
            'to_department_id' => $this->transferLog->to_department_id,
        ];
    }
}