phuongtc
887765bbd7
- Departments + cross-department transfer workflow - Role-based closing (staff→resolved, manager→closed) with proof_of_resolution - Private file storage with collection system + temporary signed URLs - Dashboard: resolved tickets table, stats, handler performance bar chart - Spatie RBAC (admin/manager/staff) - Notifications: TicketTransferred, TicketClosed (database + mail) - Pest tests: 8 tests, 21 assertions - Docker production-ready (Dockerfile + compose + entrypoint)
35 lines
800 B
PHP
35 lines
800 B
PHP
<?php
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namespace App\Models;
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use Illuminate\Database\Eloquent\Attributes\Fillable;
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use Illuminate\Database\Eloquent\Model;
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use Illuminate\Database\Eloquent\Relations\BelongsTo;
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use Illuminate\Database\Eloquent\Relations\HasMany;
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#[Fillable(['feedback_id', 'user_id', 'type', 'content', 'changes'])]
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class FeedbackInteraction extends Model
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{
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protected function casts(): array
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{
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return [
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'changes' => 'array',
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];
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}
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public function feedback(): BelongsTo
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{
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return $this->belongsTo(Feedback::class);
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}
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public function user(): BelongsTo
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{
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return $this->belongsTo(User::class);
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}
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public function attachments(): HasMany
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{
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return $this->hasMany(FeedbackAttachment::class, 'feedback_interaction_id');
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}
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}
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