phuongtc
887765bbd7
- Departments + cross-department transfer workflow - Role-based closing (staff→resolved, manager→closed) with proof_of_resolution - Private file storage with collection system + temporary signed URLs - Dashboard: resolved tickets table, stats, handler performance bar chart - Spatie RBAC (admin/manager/staff) - Notifications: TicketTransferred, TicketClosed (database + mail) - Pest tests: 8 tests, 21 assertions - Docker production-ready (Dockerfile + compose + entrypoint)
29 lines
954 B
PHP
29 lines
954 B
PHP
<?php
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use Illuminate\Database\Migrations\Migration;
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use Illuminate\Database\Schema\Blueprint;
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use Illuminate\Support\Facades\Schema;
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return new class extends Migration
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{
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public function up(): void
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{
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Schema::create('feedback', function (Blueprint $table) {
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$table->id();
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$table->foreignId('customer_id')->constrained()->cascadeOnDelete();
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$table->foreignId('customer_product_id')->nullable()->constrained('customer_product')->nullOnDelete();
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$table->foreignId('feedback_channel_id')->constrained('feedback_channels');
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$table->foreignId('assigned_to')->nullable()->constrained('users')->nullOnDelete();
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$table->string('title');
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$table->text('content');
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$table->string('status')->default('pending');
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$table->timestamps();
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});
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}
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public function down(): void
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{
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Schema::dropIfExists('feedback');
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}
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};
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