phuongtc
887765bbd7
- Departments + cross-department transfer workflow - Role-based closing (staff→resolved, manager→closed) with proof_of_resolution - Private file storage with collection system + temporary signed URLs - Dashboard: resolved tickets table, stats, handler performance bar chart - Spatie RBAC (admin/manager/staff) - Notifications: TicketTransferred, TicketClosed (database + mail) - Pest tests: 8 tests, 21 assertions - Docker production-ready (Dockerfile + compose + entrypoint)
60 lines
2.1 KiB
PHP
60 lines
2.1 KiB
PHP
<?php
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namespace App\Filament\Widgets;
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use App\Filament\Resources\Feedback\FeedbackResource;
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use App\Models\Department;
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use App\Models\Feedback;
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use Filament\Tables\Columns\TextColumn;
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use Filament\Tables\Table;
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use Filament\Widgets\TableWidget as BaseWidget;
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class ResolvedTicketsWidget extends BaseWidget
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{
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protected int|string|array $columnSpan = 'full';
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public function table(Table $table): Table
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{
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return $table
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->query(
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Feedback::query()
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->where('status', 'resolved')
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->when(
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auth()->user()->hasRole('manager'),
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function ($q) {
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$deptIds = Department::where('manager_id', auth()->id())->pluck('id');
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return $q->whereIn('current_department_id', $deptIds);
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}
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)
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)
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->columns([
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TextColumn::make('id')
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->label('#')
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->sortable(),
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TextColumn::make('title')
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->label('Ticket')
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->searchable()
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->url(fn (Feedback $record): string => FeedbackResource::getUrl('edit', ['record' => $record])),
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TextColumn::make('customer.name')
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->label('Customer')
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->searchable(),
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TextColumn::make('assignedTo.name')
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->label('Handler'),
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TextColumn::make('currentDepartment.name')
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->label('Department'),
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TextColumn::make('updated_at')
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->label('Resolved Date')
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->dateTime('d/m/Y')
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->sortable(),
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])
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->defaultSort('updated_at', 'desc')
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->heading('Tickets Awaiting Closure (Resolved)')
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->description('Tickets that have been resolved and are pending manager review for closure.');
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}
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public static function canView(): bool
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{
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return auth()->user()?->hasRole(['admin', 'manager']) ?? false;
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}
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}
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