- Departments + cross-department transfer workflow - Role-based closing (staff→resolved, manager→closed) with proof_of_resolution - Private file storage with collection system + temporary signed URLs - Dashboard: resolved tickets table, stats, handler performance bar chart - Spatie RBAC (admin/manager/staff) - Notifications: TicketTransferred, TicketClosed (database + mail) - Pest tests: 8 tests, 21 assertions - Docker production-ready (Dockerfile + compose + entrypoint)
37 lines
951 B
PHP
37 lines
951 B
PHP
<?php
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namespace App\Models;
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use Illuminate\Database\Eloquent\Attributes\Fillable;
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use Illuminate\Database\Eloquent\Model;
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use Illuminate\Database\Eloquent\Relations\BelongsTo;
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#[Fillable(['uuid', 'feedback_id', 'feedback_interaction_id', 'user_id', 'name', 'path', 'disk', 'collection', 'mime_type', 'size'])]
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class FeedbackAttachment extends Model
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{
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public function feedback(): BelongsTo
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{
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return $this->belongsTo(Feedback::class);
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}
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public function interaction(): BelongsTo
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{
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return $this->belongsTo(FeedbackInteraction::class, 'feedback_interaction_id');
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}
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public function user(): BelongsTo
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{
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return $this->belongsTo(User::class);
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}
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public function scopeByCollection($query, string $collection)
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{
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return $query->where('collection', $collection);
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}
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public function scopeByDisk($query, string $disk)
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{
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return $query->where('disk', $disk);
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}
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}
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