245 lines
11 KiB
PHP
245 lines
11 KiB
PHP
<?php
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namespace App\Filament\Resources\Feedback\Schemas;
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use App\Models\Contract;
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use App\Models\Department;
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use Filament\Forms\Components\ColorPicker;
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use Filament\Forms\Components\FileUpload;
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use Filament\Forms\Components\Select;
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use Filament\Forms\Components\Textarea;
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use Filament\Forms\Components\TextInput;
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use Filament\Forms\Components\Toggle;
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use Filament\Schemas\Components\Section;
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use Filament\Schemas\Components\Grid;
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use Filament\Schemas\Schema;
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class FeedbackForm
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{
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public static function configure(Schema $schema): Schema
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{
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return $schema
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->components([
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Section::make(__('app.customer_product'))
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->description(__('app.select_customer_product'))
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->icon('heroicon-o-user-group')
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->schema([
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Select::make('customer_id')
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->label(__('app.widget_customer'))
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->relationship('customer', 'name')
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->searchable()
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->required()
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->live()
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->columnSpan(1),
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Toggle::make('is_general')
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->label(__('app.general_feedback'))
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->default(false)
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->live()
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->columnSpan(1),
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Select::make('product_id_virtual')
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->label(__('app.product'))
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->searchable()
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->options(fn ($get): array => self::getProductOptionsForCustomer($get('customer_id')))
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->getSearchResultsUsing(function (string $search, $get): array {
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$customerId = $get('customer_id');
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if (! $customerId) {
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return [];
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}
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$keyword = mb_strtolower($search);
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$allIds = self::getProductIdsForCustomer($customerId);
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if ($allIds->isEmpty()) {
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return [];
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}
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return \App\Models\Product::whereIn('id', $allIds)
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->whereRaw('LOWER(name) LIKE ?', ["%{$keyword}%"])
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->limit(50)
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->pluck('name', 'id')
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->toArray();
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})
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->getOptionLabelUsing(fn ($value): ?string =>
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\App\Models\Product::find($value)?->name
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)
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->visible(fn ($get): bool => ! $get('is_general'))
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->nullable()
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->live()
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->columnSpan(1),
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Select::make('contract_id')
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->label(__('app.contract'))
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->visible(fn ($get): bool => ! $get('is_general') && filled($get('product_id_virtual')))
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->options(function ($get): array {
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$productId = $get('product_id_virtual');
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if (! $productId) {
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return [];
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}
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return Contract::where('product_id', $productId)
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->where('status', 'active')
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->with('customer')
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->get()
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->mapWithKeys(fn ($c) => [
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$c->id => sprintf('%s — %s (%s)',
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\App\Enums\ContractType::from($c->type)->label(),
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$c->customer->name,
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$c->start_date?->format('d/m/Y') ?? 'N/A',
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),
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])
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->toArray();
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})
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->afterStateHydrated(function ($component, $state, $get): void {
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if (filled($state)) {
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return;
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}
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$productId = $get('product_id_virtual');
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if (! $productId) {
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return;
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}
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$activeContract = Contract::where('product_id', $productId)
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->where('status', 'active')
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->first();
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if ($activeContract) {
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$component->state($activeContract->id);
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}
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})
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->nullable()
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->searchable(),
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])
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->columns(2),
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Section::make(__('app.feedback_details'))
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->description(__('app.describe_feedback'))
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->icon('heroicon-o-chat-bubble-left-right')
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->schema([
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Select::make('feedback_channel_id')
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->label(__('app.channel'))
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->relationship('feedbackChannel', 'name')
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->required()
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->preload()
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->columnSpan(1),
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TextInput::make('title')
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->label(__('app.blade_title'))
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->required()
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->maxLength(255)
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->columnSpan(1),
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Textarea::make('content')
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->label(__('app.description'))
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->required()
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->rows(6)
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->columnSpanFull(),
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Select::make('tags')
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->relationship('tags', 'name')
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->multiple()
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->preload()
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->columnSpanFull()
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->createOptionForm([
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TextInput::make('name')->label(__('app.name'))->required(),
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TextInput::make('slug')->label(__('app.slug'))->required(),
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ColorPicker::make('color')->label(__('app.color'))->default('#3b82f6'),
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]),
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])
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->columns(2),
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Section::make(__('app.assignment_status'))
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->description(__('app.assign_handler'))
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->icon('heroicon-o-arrow-path-rounded-square')
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->schema([
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Select::make('status')
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->label(__('app.status'))
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->options([
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'pending' => __('app.status_pending'),
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'processing' => __('app.status_processing'),
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'resolved' => __('app.status_resolved'),
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'closed' => __('app.status_closed'),
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])
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->default('pending')
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->required()
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->columnSpan(1),
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Select::make('assigned_to')
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->label(__('app.assigned_to'))
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->relationship('assignedTo', 'name')
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->searchable()
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->nullable()
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->columnSpan(1),
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Select::make('current_department_id')
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->label(__('app.department'))
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->options(Department::pluck('name', 'id')->toArray())
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->searchable()
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->nullable()
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->columnSpan(1),
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Toggle::make('is_escalated')
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->label(__('app.escalated'))
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->visible(fn (): bool => auth()->user()?->hasPermissionTo('close-ticket') ?? false)
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->columnSpan(1),
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])
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->columns(2),
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Section::make(__('app.attachments'))
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->description(__('app.upload_files'))
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->icon('heroicon-o-paper-clip')
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->schema([
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Select::make('attachment_collection')
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->label(__('app.collection'))
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->options([
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'general' => __('app.collection_general'),
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'proof_of_resolution' => __('app.collection_proof_of_resolution'),
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'customer_evidence' => __('app.collection_customer_evidence'),
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])
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->default('general')
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->columnSpan(1),
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FileUpload::make('attachments')
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->label(__('app.files'))
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->multiple()
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->disk('public')
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->directory('feedback-attachments')
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->acceptedFileTypes(['image/jpeg', 'image/png', 'application/pdf', 'video/mp4', 'video/quicktime'])
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->maxSize(51200)
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->columnSpan(1),
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])
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->columns(2),
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]);
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}
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private static function getProductOptionsForCustomer(?int $customerId): array
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{
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$ids = self::getProductIdsForCustomer($customerId);
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return \App\Models\Product::whereIn('id', $ids)
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->limit(100)
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->pluck('name', 'id')
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->toArray();
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}
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private static function getProductIdsForCustomer(?int $customerId): \Illuminate\Support\Collection
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{
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if (! $customerId) {
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return collect();
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}
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$ownedIds = Contract::where('customer_id', $customerId)
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->where('category', 'ownership')
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->where('status', 'active')
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->pluck('product_id');
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$customer = \App\Models\Customer::find($customerId);
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$repIds = collect();
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if ($customer?->email) {
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$repIds = Contract::where('representative_email', $customer->email)
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->where('status', 'active')
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->pluck('product_id');
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}
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return $ownedIds->merge($repIds)->unique();
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}
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}
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