phuongtc
3a8db5cae6
- PermissionSeeder: 29 permissions with role mapping (admin/manager/staff) - Policies updated to use hasPermissionTo() instead of hasRole() - ExportBackup command: JSON per-table backup with chunk processing - UserResource: CRUD users with role assignment (admin only) - RoleResource: CRUD roles with permission assignment (admin only) - UserPolicy + RolePolicy: admin-only access control - ImportCskh: detailed skip logging with color in dry-run mode - Widgets: permission-based visibility checks - Tests: 8/8 pass (21 assertions)
71 lines
2.5 KiB
PHP
71 lines
2.5 KiB
PHP
<?php
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namespace App\Filament\Widgets;
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use App\Models\Department;
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use App\Models\Feedback;
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use Filament\Widgets\StatsOverviewWidget as BaseWidget;
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use Filament\Widgets\StatsOverviewWidget\Stat;
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class AvgProcessingTimeWidget extends BaseWidget
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{
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protected function getStats(): array
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{
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$user = auth()->user();
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$query = Feedback::query()
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->whereNotNull('assigned_to')
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->whereNotNull('updated_at');
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if ($user->hasRole('manager') && ! $user->hasRole('admin')) {
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$deptIds = Department::where('manager_id', $user->id)->pluck('id');
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$query->whereIn('current_department_id', $deptIds);
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}
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$totalResolved = (clone $query)->whereIn('status', ['resolved', 'closed'])->count();
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$avgMinutes = (clone $query)
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->whereIn('status', ['resolved', 'closed'])
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->selectRaw('AVG(strftime("%s", updated_at) - strftime("%s", created_at)) / 60 as avg_minutes')
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->value('avg_minutes');
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$totalPending = (clone $query)->whereNotIn('status', ['resolved', 'closed'])->count();
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$escalatedCount = (clone $query)->where('is_escalated', true)->count();
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$avgDisplay = $avgMinutes ? round($avgMinutes) . ' min' : 'N/A';
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$avgDescription = $avgMinutes
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? 'Avg time from creation to resolution'
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: 'No resolved tickets yet';
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return [
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Stat::make('Resolved Tickets', (string) $totalResolved)
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->description('Total resolved/closed tickets')
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->descriptionIcon('heroicon-m-check-circle')
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->color('success')
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->chart([7, 3, 4, 5, 6, 8, $totalResolved]),
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Stat::make('Avg Processing Time', $avgDisplay)
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->description($avgDescription)
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->descriptionIcon('heroicon-m-clock')
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->color('info'),
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Stat::make('Pending Tickets', (string) $totalPending)
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->description('Still in progress')
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->descriptionIcon('heroicon-m-arrow-path')
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->color('warning')
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->chart([3, 5, 4, 6, 5, 4, $totalPending]),
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Stat::make('Escalated', (string) $escalatedCount)
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->description('Tickets marked as escalated')
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->descriptionIcon('heroicon-m-exclamation-triangle')
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->color('danger'),
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];
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}
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public static function canView(): bool
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{
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return auth()->user()?->hasPermissionTo('view-dashboard-widgets') ?? false;
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}
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}
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