phuongtc
3a8db5cae6
- PermissionSeeder: 29 permissions with role mapping (admin/manager/staff) - Policies updated to use hasPermissionTo() instead of hasRole() - ExportBackup command: JSON per-table backup with chunk processing - UserResource: CRUD users with role assignment (admin only) - RoleResource: CRUD roles with permission assignment (admin only) - UserPolicy + RolePolicy: admin-only access control - ImportCskh: detailed skip logging with color in dry-run mode - Widgets: permission-based visibility checks - Tests: 8/8 pass (21 assertions)
87 lines
2.8 KiB
PHP
87 lines
2.8 KiB
PHP
<?php
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namespace App\Filament\Widgets;
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use App\Models\Department;
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use App\Models\Feedback;
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use Filament\Widgets\ChartWidget;
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class HandlerPerformanceWidget extends ChartWidget
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{
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protected ?string $heading = 'Avg Processing Time by Handler';
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protected ?string $description = 'Average time from ticket creation to resolution, broken down by handler.';
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protected int|string|array $columnSpan = 'full';
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protected function getType(): string
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{
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return 'bar';
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}
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protected function getData(): array
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{
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$user = auth()->user();
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$query = Feedback::query()
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->whereIn('status', ['resolved', 'closed'])
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->whereNotNull('assigned_to');
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if ($user->hasRole('manager') && ! $user->hasRole('admin')) {
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$deptIds = Department::where('manager_id', $user->id)->pluck('id');
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$query->whereIn('current_department_id', $deptIds);
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}
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$handlers = (clone $query)
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->select('assigned_to')
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->selectRaw('AVG(strftime("%s", updated_at) - strftime("%s", created_at)) / 60 as avg_minutes')
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->groupBy('assigned_to')
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->with('assignedTo')
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->get();
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$labels = $handlers->map(fn ($h) => $h->assignedTo?->name ?? 'Unknown')->toArray();
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$data = $handlers->map(fn ($h) => round($h->avg_minutes, 1))->toArray();
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// Generate gradient colors based on performance
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$maxMinutes = max($data) ?: 1;
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$colors = collect($data)->map(function ($minutes) use ($maxMinutes) {
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$ratio = $minutes / $maxMinutes;
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if ($ratio > 0.8) {
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return 'rgba(220, 38, 38, 0.8)'; // Red for slow
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} elseif ($ratio > 0.5) {
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return 'rgba(217, 119, 6, 0.8)'; // Amber for medium
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}
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return 'rgba(26, 86, 219, 0.8)'; // Blue for fast
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})->toArray();
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$borderColors = collect($data)->map(function ($minutes) use ($maxMinutes) {
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$ratio = $minutes / $maxMinutes;
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if ($ratio > 0.8) {
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return 'rgb(220, 38, 38)';
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} elseif ($ratio > 0.5) {
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return 'rgb(217, 119, 6)';
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}
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return 'rgb(26, 86, 219)';
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})->toArray();
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return [
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'datasets' => [
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[
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'label' => 'Avg Time (minutes)',
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'data' => $data,
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'backgroundColor' => $colors,
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'borderColor' => $borderColors,
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'borderWidth' => 1,
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'borderRadius' => 6,
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],
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],
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'labels' => $labels,
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];
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}
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public static function canView(): bool
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{
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return auth()->user()?->hasPermissionTo('view-dashboard-widgets') ?? false;
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}
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}
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