phuongtc
887765bbd7
- Departments + cross-department transfer workflow - Role-based closing (staff→resolved, manager→closed) with proof_of_resolution - Private file storage with collection system + temporary signed URLs - Dashboard: resolved tickets table, stats, handler performance bar chart - Spatie RBAC (admin/manager/staff) - Notifications: TicketTransferred, TicketClosed (database + mail) - Pest tests: 8 tests, 21 assertions - Docker production-ready (Dockerfile + compose + entrypoint)
52 lines
1.7 KiB
PHP
52 lines
1.7 KiB
PHP
<?php
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namespace App\Notifications;
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use App\Models\Feedback;
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use App\Models\TicketTransferLog;
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use App\Models\User;
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use Illuminate\Bus\Queueable;
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use Illuminate\Notifications\Messages\MailMessage;
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use Illuminate\Notifications\Notification;
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class TicketTransferred extends Notification
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{
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use Queueable;
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public function __construct(
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public Feedback $feedback,
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public TicketTransferLog $transferLog,
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public User $sender,
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) {}
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public function via(object $notifiable): array
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{
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return ['database', 'mail'];
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}
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public function toMail(object $notifiable): MailMessage
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{
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return (new MailMessage)
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->subject(__('Ticket #{id} đã được chuyển đến phòng của bạn', ['id' => $this->feedback->id]))
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->line(__('Ticket: :title', ['title' => $this->feedback->title]))
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->line(__('Người chuyển: :name', ['name' => $this->sender->name]))
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->line(__('Lý do: :reason', ['reason' => $this->transferLog->reason]))
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->action(__('Xem Ticket'), url('/admin/feedbacks/' . $this->feedback->id . '/edit'));
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}
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public function toDatabase(object $notifiable): array
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{
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return [
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'message' => __('Ticket #{id} ":title" đã được chuyển đến phòng của bạn bởi :sender.', [
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'id' => $this->feedback->id,
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'title' => $this->feedback->title,
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'sender' => $this->sender->name,
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]),
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'feedback_id' => $this->feedback->id,
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'sender_name' => $this->sender->name,
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'reason' => $this->transferLog->reason,
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'to_department_id' => $this->transferLog->to_department_id,
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];
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}
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}
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