- Departments + cross-department transfer workflow - Role-based closing (staff→resolved, manager→closed) with proof_of_resolution - Private file storage with collection system + temporary signed URLs - Dashboard: resolved tickets table, stats, handler performance bar chart - Spatie RBAC (admin/manager/staff) - Notifications: TicketTransferred, TicketClosed (database + mail) - Pest tests: 8 tests, 21 assertions - Docker production-ready (Dockerfile + compose + entrypoint)
33 lines
800 B
PHP
33 lines
800 B
PHP
<?php
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namespace App\Rules;
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use App\Models\Feedback;
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use App\Services\FileService;
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use Closure;
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use Illuminate\Contracts\Validation\ValidationRule;
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use Illuminate\Support\Facades\App;
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class RequireProofOfResolution implements ValidationRule
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{
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protected Feedback $feedback;
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public function __construct(Feedback $feedback)
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{
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$this->feedback = $feedback;
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}
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public function validate(string $attribute, mixed $value, Closure $fail): void
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{
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if ($value !== 'closed') {
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return;
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}
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$fileService = App::make(FileService::class);
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if (! $fileService->hasCollection($this->feedback, 'proof_of_resolution')) {
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$fail(__('Yêu cầu cung cấp tài liệu bằng chứng để hoàn tất quy trình.'));
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}
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}
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}
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