feat: add i18n support for Vietnamese and English

app/Filament/Widgets/AvgProcessingTimeWidget.php

@@ -35,29 +35,29 @@ class AvgProcessingTimeWidget extends BaseWidget
 
         $avgDisplay = $avgMinutes ? round($avgMinutes) . ' min' : 'N/A';
         $avgDescription = $avgMinutes
-            ? 'Avg time from creation to resolution'
-            : 'No resolved tickets yet';
+            ? __('app.widget_avg_time_desc')
+            : __('app.widget_no_resolved_tickets');
 
         return [
-            Stat::make('Resolved Tickets', (string) $totalResolved)
-                ->description('Total resolved/closed tickets')
+            Stat::make(__('app.widget_resolved_tickets'), (string) $totalResolved)
+                ->description(__('app.widget_total_resolved_closed'))
                 ->descriptionIcon('heroicon-m-check-circle')
                 ->color('success')
                 ->chart([7, 3, 4, 5, 6, 8, $totalResolved]),
 
-            Stat::make('Avg Processing Time', $avgDisplay)
+            Stat::make(__('app.widget_avg_processing_time'), $avgDisplay)
                 ->description($avgDescription)
                 ->descriptionIcon('heroicon-m-clock')
                 ->color('info'),
 
-            Stat::make('Pending Tickets', (string) $totalPending)
-                ->description('Still in progress')
+            Stat::make(__('app.widget_pending_tickets'), (string) $totalPending)
+                ->description(__('app.widget_still_in_progress'))
                 ->descriptionIcon('heroicon-m-arrow-path')
                 ->color('warning')
                 ->chart([3, 5, 4, 6, 5, 4, $totalPending]),
 
-            Stat::make('Escalated', (string) $escalatedCount)
-                ->description('Tickets marked as escalated')
+            Stat::make(__('app.widget_escalated'), (string) $escalatedCount)
+                ->description(__('app.widget_escalated_desc'))
                 ->descriptionIcon('heroicon-m-exclamation-triangle')
                 ->color('danger'),
         ];

app/Filament/Widgets/HandlerPerformanceWidget.php

@@ -5,15 +5,22 @@ namespace App\Filament\Widgets;
 use App\Models\Department;
 use App\Models\Feedback;
 use Filament\Widgets\ChartWidget;
+use Illuminate\Contracts\Support\Htmlable;
 
 class HandlerPerformanceWidget extends ChartWidget
 {
-    protected ?string $heading = 'Avg Processing Time by Handler';
-
-    protected ?string $description = 'Average time from ticket creation to resolution, broken down by handler.';
-
     protected int|string|array $columnSpan = 'full';
 
+    public function getHeading(): string | Htmlable | null
+    {
+        return __('app.widget_avg_time_by_handler');
+    }
+
+    public function getDescription(): string | Htmlable | null
+    {
+        return __('app.widget_avg_time_by_handler_desc');
+    }
+
     protected function getType(): string
     {
         return 'bar';
@@ -39,19 +46,18 @@ class HandlerPerformanceWidget extends ChartWidget
             ->with('assignedTo')
             ->get();
 
-        $labels = $handlers->map(fn ($h) => $h->assignedTo?->name ?? 'Unknown')->toArray();
+        $labels = $handlers->map(fn ($h) => $h->assignedTo?->name ?? __('app.widget_unknown'))->toArray();
         $data = $handlers->map(fn ($h) => round($h->avg_minutes, 1))->toArray();
 
-        // Generate gradient colors based on performance
         $maxMinutes = max($data) ?: 1;
         $colors = collect($data)->map(function ($minutes) use ($maxMinutes) {
             $ratio = $minutes / $maxMinutes;
             if ($ratio > 0.8) {
-                return 'rgba(220, 38, 38, 0.8)'; // Red for slow
+                return 'rgba(220, 38, 38, 0.8)';
             } elseif ($ratio > 0.5) {
-                return 'rgba(217, 119, 6, 0.8)'; // Amber for medium
+                return 'rgba(217, 119, 6, 0.8)';
             }
-            return 'rgba(26, 86, 219, 0.8)'; // Blue for fast
+            return 'rgba(26, 86, 219, 0.8)';
         })->toArray();
 
         $borderColors = collect($data)->map(function ($minutes) use ($maxMinutes) {
@@ -67,7 +73,7 @@ class HandlerPerformanceWidget extends ChartWidget
         return [
             'datasets' => [
                 [
-                    'label' => 'Avg Time (minutes)',
+                    'label' => __('app.widget_avg_time_minutes'),
                     'data' => $data,
                     'backgroundColor' => $colors,
                     'borderColor' => $borderColors,

app/Filament/Widgets/ResolvedTicketsWidget.php

@@ -35,37 +35,37 @@ class ResolvedTicketsWidget extends BaseWidget
                     ->color('primary'),
 
                 TextColumn::make('title')
-                    ->label('Ticket')
+                    ->label(__('app.widget_ticket'))
                     ->searchable()
                     ->weight('semibold')
                     ->url(fn (Feedback $record): string => FeedbackResource::getUrl('edit', ['record' => $record]))
                     ->color('primary'),
 
                 TextColumn::make('customer.name')
-                    ->label('Customer')
+                    ->label(__('app.widget_customer'))
                     ->searchable(),
 
                 TextColumn::make('customerProduct.product.name')
-                    ->label('Product')
-                    ->placeholder('General'),
+                    ->label(__('app.product'))
+                    ->placeholder(__('app.general')),
 
                 TextColumn::make('assignedTo.name')
-                    ->label('Handler'),
+                    ->label(__('app.widget_handler')),
 
                 TextColumn::make('currentDepartment.name')
-                    ->label('Department')
+                    ->label(__('app.department'))
                     ->badge()
                     ->color('info'),
 
                 TextColumn::make('updated_at')
-                    ->label('Resolved')
+                    ->label(__('app.widget_resolved'))
                     ->since()
                     ->sortable()
                     ->color('secondary'),
             ])
             ->defaultSort('updated_at', 'desc')
-            ->heading('Tickets Awaiting Closure')
-            ->description('Tickets that have been resolved and are pending manager review for closure.')
+            ->heading(__('app.widget_tickets_awaiting_closure'))
+            ->description(__('app.widget_tickets_awaiting_desc'))
             ->paginated([5]);
     }